@charset "UTF-8";
/* BEGIN ./app/assets/stylesheets/application.scss */

/* BEGIN ./app/assets/stylesheets/configuration.reset.scss */
.clear {
  clear: both; }

/* END ./app/assets/stylesheets/configuration.reset.scss */
/* BEGIN ./app/assets/stylesheets/reset.scss */
/**
  Reset originally based on

  → HTML5 ✰ Boilerplate

  and

  → html5doctor.com Reset Stylesheet (Eric Meyer's Reset Reloaded + HTML5 baseline)
    v1.6.1 2010-09-17 | Authors: Eric Meyer & Richard Clark
    html5doctor.com/html-5-reset-stylesheet/
*/
html, body, div, span, object, iframe,
h1, h2, h3, h4, h5, h6, p, blockquote, pre,
abbr, address, cite, code,
del, dfn, em, img, ins, kbd, q, samp,
small, strong, sub, sup, var,
b, i,
dl, dt, dd, ol, ul, li,
fieldset, form, label, legend,
table, caption, tbody, tfoot, thead, tr,
article, aside, canvas, details, figcaption, figure,
footer, header, hgroup, menu, nav, section, summary,
time, mark, audio, video {
  margin: 0;
  padding: 0;
  border: 0;
  outline: 0;
  vertical-align: baseline;
  background: transparent; }

/* no padding reset so cellpadding works in rendered emails */
td, th {
  margin: 0;
  border: 0;
  outline: 0;
  vertical-align: baseline;
  background: transparent; }

article, aside, details, figcaption, figure,
footer, header, hgroup, menu, nav, section {
  display: block; }

nav ul {
  list-style: none; }

blockquote, q {
  quotes: none; }

blockquote:before, blockquote:after,
q:before, q:after {
  content: '';
  content: none; }

a {
  margin: 0;
  padding: 0;
  font-size: 100%;
  vertical-align: baseline;
  background: transparent; }

ins {
  background-color: #ff9;
  color: #2F3941;
  text-decoration: none; }

mark {
  background-color: #ff9;
  color: #2F3941;
  font-style: italic;
  font-weight: bold; }

del {
  text-decoration: line-through; }

abbr[title], dfn[title] {
  border-bottom: 1px dotted;
  cursor: help; }

/* tables still need cellspacing="0" in the markup */
table {
  border-collapse: collapse;
  border-spacing: 0; }

hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #C2C8CC;
  /* Grey-400 */
  margin: 1em 0;
  padding: 0; }

input, select {
  vertical-align: middle; }

/* END RESET CSS */
/* fonts.css from the YUI Library: developer.yahoo.com/yui/
   Refer to developer.yahoo.com/yui/3/cssfonts/ for font sizing percentages

  There are three custom edits:
   * remove arial, helvetica from explicit font stack
   * we normalize monospace styles ourselves
   * table font-size is reset in the HTML5 reset above so there is no need to repeat
*/
body {
  font: 14px system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

strong, em, b, i, h1, h2, h3, h4, h5, h6, address {
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

label, select, input, textarea, button {
  font: 99% system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

html[lang|="ja"] {
  font-size: 12px; }

pre, code, kbd, samp {
  font-family: Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace; }

/* Avoid zero-height body due to absolute positioning.
  Intended to fix the Edge driver used by our browser tests on Sauce Labs. */
html, body {
  height: 100%;
}

/*
 * minimal base styles
 */
body, select, input, textarea {
  /* #2F3941 ( Grey-800 ) */
  color: #2F3941;
  /* set your base font here, to apply evenly */
  /* font-family: Georgia, serif;  */ }

/* Headers (h1,h2,etc) have no default font-size or margin,
   you'll want to define those yourself. */
h1, h2, h3, h4, h5, h6 {
  font-weight: 600; }

/* always force a scrollbar in non-IE: */
html {
  overflow-y: scroll; }

/* always needs specific treatment or it will be inaccessible */
a:hover, a:active {
  outline: none; }

ul, ol {
  margin-left: 1.8em; }
  html[data-rtl-language='true'] ul, html[data-rtl-language='true'] ol {
    margin-left: 0;
    margin-right: 1.8em; }

ol {
  list-style-type: decimal; }

/* Remove margins for navigation lists */
nav ul, nav li {
  margin: 0; }

small {
  font-size: 12px; }

strong, b, th {
  font-weight: 600; }

td, td img {
  vertical-align: top; }

sub {
  vertical-align: sub;
  font-size: 11px; }

sup {
  vertical-align: super;
  font-size: 11px; }

pre {
  padding: 15px;
  /* www.pathf.com/blogs/2008/05/formatting-quoted-code-in-blog-posts-css21-white-space-pre-wrap/ */
  white-space: pre;
  /* CSS2 */
  white-space: pre-wrap;
  /* CSS 2.1 */
  white-space: pre-line;
  /* CSS 3 (and 2.1 as well, actually) */
  word-wrap: break-word;
  /* IE */ }

textarea {
  overflow: auto; }

/* thnx ivannikolic! www.sitepoint.com/blogs/2010/08/20/ie-remove-textarea-scrollbars/ */
/* align checkboxes, radios, text inputs with their label
   by: Thierry Koblentz tjkdesign.com/ez-css/css/base.css  */
input[type="radio"] {
  vertical-align: text-bottom; }

input[type="checkbox"] {
  vertical-align: bottom; }

/* hand cursor on clickable input elements and all links */
a, label, input[type="button"], input[type="submit"], input[type="image"], button {
  cursor: pointer; }

/* webkit browsers add a 2px margin outside the chrome of form elements */
button, input, select, textarea {
  margin: 0;
  border: 0; }

/* colors for form validity */
input:invalid, textarea:invalid {
  border-radius: 1px;
  box-shadow: 0 0 5px red; }

.no-boxshadow input:invalid,
.no-boxshadow textarea:invalid {
  background-color: #f0dddd; }

/* make buttons play nice in IE:
   www.viget.com/inspire/styling-the-button-element-in-internet-explorer/ */
button {
  width: auto;
  overflow: visible; }

/* general form styling */
.classic_input, .ember-text-field, .ember-text-area {
  width: inherit;
  border: 1px solid #D8DCDE;
  border-radius: 2px;
  padding: 5px;
  /* Focus & hover colors taken from Garden 2018-05-22 */ }
  .classic_input:hover, .ember-text-field:hover, .ember-text-area:hover {
    border-color: #5293c7 !important; }
  .classic_input:focus, .ember-text-field:focus, .ember-text-area:focus {
    border-color: #1f73b7 !important;
    box-shadow: 0 0 0 3px rgba(31, 115, 183, 0.35) !important;
    outline: thick none !important; }

.link {
  color: #1f73b7;
  cursor: pointer; }

.link_light {
  color: #1f73b7;
  cursor: pointer; }
  .link_light:hover, .link_light:focus {
    text-decoration: underline; }

a, a:hover {
  text-decoration: none; }

/* END ./app/assets/stylesheets/reset.scss */

/* icon sprites */
.current_collaborators .zd-tag-item.agent:after, .user-picker-menu-base .zd-tag-item.agent:after, .user-picker-menu .photo_badge.agent, .ccs-menu .photo_badge.agent, .requester-menu .photo_badge.agent, .user_photo.agent .photo_badge, .agent.user_assume_photo .photo_badge, .section.ticket .notice .control, .stacked_menu .section .task.complete .status, .property_box .suggestions li.ui-menu-item.group .icon, .zd-menu-item.group > .zd-menu-item-icon, .zd-selectmenu-base.group .icon, .ticket .property_box .requester.form_field.group-selection .ui-button-text, .assignee_widget li.ui-menu-item.group .icon, .assignee_widget.group-selection .ui-button-text, .stacked_menu .section .task.started .status, .section.ticket .notice .information, .user_photo_editable .editable-icon, .user_photo.shared .photo_badge, .shared.user_assume_photo .photo_badge, .user_photo.end_user .photo_badge, .end_user.user_assume_photo .photo_badge, .property_box .suggestions li.ui-menu-item.agent .icon, .zd-menu-item.agent > .zd-menu-item-icon, .zd-selectmenu-base.agent .icon, .agent .icon, .ticket .property_box .requester.form_field.agent-selection .ui-button-text, .assignee_widget li.ui-menu-item.agent .icon, .assignee_widget.agent-selection .ui-button-text, .comment_input .requester-no-handle .icon-warning, .comment_input .channelback-not-supported .icon-warning {
  background: url(/agent/assets/spritemaps/globals-sprites-4af556f6740f3234bcf2e6666f060a04.png) no-repeat; }

.current_collaborators .zd-tag-item.agent:after, .user-picker-menu-base .zd-tag-item.agent:after, .user-picker-menu .photo_badge.agent, .ccs-menu .photo_badge.agent, .requester-menu .photo_badge.agent, .user_photo.agent .photo_badge, .agent.user_assume_photo .photo_badge {
  background-position: 0px 0px; }

.section.ticket .notice .control {
  background-position: 0px -30px; }

.stacked_menu .section .task.complete .status {
  background-position: 0px -60px; }

.property_box .suggestions li.ui-menu-item.group .icon, .zd-menu-item.group > .zd-menu-item-icon, .zd-selectmenu-base.group .icon, .ticket .property_box .requester.form_field.group-selection .ui-button-text, .assignee_widget li.ui-menu-item.group .icon, .assignee_widget.group-selection .ui-button-text {
  background-position: 0px -104px; }

.stacked_menu .section .task.started .status {
  background-position: 0px -120px; }

.section.ticket .notice .information {
  background-position: 0px -150px; }

.user_photo_editable .editable-icon {
  background-position: 0px -250px; }

.user_photo.shared .photo_badge, .shared.user_assume_photo .photo_badge {
  background-position: 0px -417px; }

.user_photo.end_user .photo_badge, .end_user.user_assume_photo .photo_badge {
  background-position: 0px -435px; }

.property_box .suggestions li.ui-menu-item.agent .icon, .zd-menu-item.agent > .zd-menu-item-icon, .zd-selectmenu-base.agent .icon, .agent .icon, .ticket .property_box .requester.form_field.agent-selection .ui-button-text, .assignee_widget li.ui-menu-item.agent .icon, .assignee_widget.agent-selection .ui-button-text {
  background-position: 0px -465px; }

.comment_input .requester-no-handle .icon-warning, .comment_input .channelback-not-supported .icon-warning {
  background-position: 0px -516px; }

/* Helper functions to match those we used to get from Compass: */
/* END ./app/assets/stylesheets/_globals-sprites.scss */
/*   THE SET-UP. */
/* THE USAGE. */
.chat .channel, .facebook .channel, .fb_private_message .channel, .email .meta .channel, .mail .profile .channel, .sms .profile .channel, .twitter .meta .channel, .twitter .profile .channel, .text_message .channel, .voice .channel, .voice_inbound .channel, .voice_outbound .channel, .comment_input .call-back .toggle .icon, .voice_voicemail .channel {
  /* calling sprite-background generates the sprite map image */
  background: url(/agent/assets/spritemaps/channels-1c2a93e6a3dfb8b1f17e3cbfb04686d6.png) no-repeat;
  /* Set dimensions here ONLY IF all sprites have the same dimensions. */ }

.chat .channel {
  background-position: 0px -44px; }

.facebook .channel, .fb_private_message .channel {
  background-position: 0px -954px; }

.email .meta .channel {
  background-position: 0px -1035px }

.mail .profile .channel {
  background-position: 0px -1031px; }

.sms .profile .channel {
  background-position: 0px -1058px; }

.twitter .meta .channel {
  background-position: 0px -1085px; }

.twitter .profile .channel {
  background-position: 0px -1295px; }

.text_message .channel, .voice .channel {
  background-position: 0px -1322px; }

.voice_inbound .channel {
  background-position: 0px -1377px; }

.voice_outbound .channel, .comment_input .call-back .toggle .icon {
  background-position: 0px -1484px; }

.voice_voicemail .channel {
  background-position: 0px -1673px; }

div.feature-notifications .right .actions .options-button.open .cog, div.feature-notifications .right .actions .options-button:hover .cog, div.feature-notifications .right .actions .options-button:focus .cog, div.feature-notifications .right .actions .options-button .cog {
  /* calling sprite-background generates the sprite map image */
  background: url(/agent/assets/spritemaps/navigation-c26f8aaeb3de5adaec28f9199b89e429.png) no-repeat;
  /* Set dimensions here ONLY IF all sprites have the same dimensions. */ }

div.feature-notifications .right .actions .options-button.open .cog {
  background-position: 0px 0px; }

div.feature-notifications .right .actions .options-button:hover .cog, div.feature-notifications .right .actions .options-button:focus .cog {
  background-position: 0px -26px; }

div.feature-notifications .right .actions .options-button .cog {
  background-position: 0px -52px; }

/* BEGIN ./app/assets/stylesheets/mixins/autocomplete.scss */
.suggest {
  display: none;
  position: absolute;
  top: 0;
  left: 0;
  margin-top: 18px;
  background: white;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-radius: 3px;
  box-shadow: 0 0 5px rgba(0, 0, 0, 0.1);
  max-width: 300px;
  z-index: 10; }

.suggest-ul {
  margin: 0px; }

.scrollable-ul {
  position: relative;
  overflow: auto; }

.suggest-li {
  padding: 5px 10px;
  border-bottom: 1px solid #D8DCDE;
  /* Grey-300 */
  line-height: 18px;
  font-weight: 600;
  font-size: 14px;
  line-height: 18px;
  border-left: 2px solid white;
  display: block; }

.suggest-li-focus {
  border-left: 2px solid #78a300; }

.suggest-detail {
  color: #49545C;
  font-weight: 400; }

/* END ./app/assets/stylesheets/mixins/autocomplete.scss */
/* BEGIN ./app/assets/stylesheets/utilities.scss */
/*
 * Non-semantic helper classes
 */
/* Hide for both screenreaders and browsers
   css-discuss.incutio.com/wiki/Screenreader_Visibility */
.hidden {
  display: none;
  visibility: hidden; }

/* Hide only visually, but have it available for screenreaders
   www.webaim.org/techniques/css/invisiblecontent/  &  j.mp/visuallyhidden  */
.visuallyhidden {
  position: absolute !important;
  clip: rect(1px, 1px, 1px, 1px); }

/* Hide visually and from screenreaders, but maintain layout */
.invisible {
  visibility: hidden; }

/* >> The Magnificent CLEARFIX: Updated to prevent margin-collapsing on child elements << j.mp/bestclearfix */
.clearfix:before, .clearfix:after {
  content: "\0020";
  display: block;
  height: 0;
  visibility: hidden; }

.clearfix:after {
  clear: both; }

/* Fix clearfix: blueprintcss.lighthouseapp.com/projects/15318/tickets/5-extra-margin-padding-bottom-of-page */
.clearfix {
  display: block;
  zoom: 1; }

.zd-svg-icon-26 {
  height: 26px;
  width: 26px; }

.zd-svg-icon-16 {
  height: 16px;
  width: 16px; }

.zd-svg-icon-14 {
  height: 14px;
  width: 14px; }

.zd-svg-icon-12 {
  height: 12px;
  width: 12px; }

.is-disabled {
  opacity: 0.25;
  pointer-events: none; }

/* Garden component are 2px taller than the component we currently have in the branding header.
We need to offset them by 1px to center them as well as adding 10px spacing between them. */
.u-garden-in-header {
  margin: -1px 10px 0 0; }
  html[data-rtl-language='true'] .u-garden-in-header {
    margin: -1px 0 0 10px; }

/* END ./app/assets/stylesheets/utilities.scss */
/* BEGIN ./app/assets/stylesheets/mixins.styles.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/action_icon.scss */
.action_button {
  background-color: transparent;
  display: block;
  padding: 0 0 0 24px;
  margin-right: 10px;
  text-indent: 0;
  color: #2F3941;
  white-space: nowrap;
  font-weight: 600;
  font-size: 12px;
  opacity: 0.6; }
  .action_button:hover {
    opacity: 1; }

/* END ./app/assets/stylesheets/mixins/styles/action_icon.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/attachments.scss */
/* <ul class="attachments"> */
/*   <li> */
/*     <a href="..." type="..." class="attachment"> */
/*        <span class="attachment-icon"></span>Attachment Name */
/*     </a> */
/*   </li> */
/*   ... */
/* </ul> */
ul.attachments {
  margin: 0 0 10px 0; }
  ul.attachments:empty {
    display: none; }
  ul.attachments li {
    display: inline-block;
    list-style-type: none;
    margin: 0 8px 8px 0;
    border-radius: 4px;
    background-color: #F4F4F4;
    vertical-align: top; }
    ul.attachments li:last-child {
      margin-right: 0; }
    ul.attachments li .attachment {
      position: relative;
      display: inline-block;
      font-size: 12px;
      padding: 4px 8px; }
      ul.attachments li .attachment img {
        padding-top: 5px;
        max-height: 65px; }
      ul.attachments li .attachment i {
        margin-top: -1px;
        opacity: 0.2; }
    ul.attachments li a.attachment {
      background-color: transparent; }
    ul.attachments li span.attachment {
      color: #2F3941; }
    ul.attachments li .delete, ul.attachments li .deleting {
      background-color: transparent;
      border: none;
      width: 20px; }
    ul.attachments li .deleting, ul.attachments li .uploading {
      background-image: url(/agent/assets/icons/spinners/small_spinner-f57d905b62b713e3324c733d4493bf5c.gif);
      display: inline-block; }

.audits .attachments li {
  width: 96px;
  line-height: 16px;
  overflow: hidden; }
  .audits .attachments li a {
    word-wrap: break-word;
    width: 83px; }

/* END ./app/assets/stylesheets/mixins/styles/attachments.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/buttons.scss */
.c-btn {
  display: inline-block;
  -webkit-transition: border-color .15s ease-in-out,box-shadow .1s ease-in-out,background-color .17s ease-in-out,color .15s ease-in-out;
  transition: border-color .15s ease-in-out,box-shadow .1s ease-in-out,background-color .17s ease-in-out,color .15s ease-in-out;
  margin: 0;
  border: 1px solid #ddd;
  border-radius: 4px;
  background-color: #fff;
  cursor: pointer;
  padding: 0 2.25em;
  min-width: 8.3334em;
  overflow: visible;
  vertical-align: middle;
  text-align: center;
  text-decoration: none;
  line-height: 2.34;
  white-space: nowrap;
  color: #999;
  font-family: inherit;
  font-size: 12px;
  font-weight: 400;
  -webkit-font-smoothing: subpixel-antialiased;
  box-sizing: border-box;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
  -webkit-touch-callout: none; }

.c-btn::-moz-focus-inner {
  border: 0;
  padding: 0; }

.c-btn--pill {
  border-radius: 100px; }

.c-btn--medium {
  padding: 0 1.9286em;
  min-width: 8.5715em;
  line-height: 2.72;
  font-size: 14px; }

.c-btn--large {
  padding: 0 1.9286em;
  min-width: 10.0001em;
  line-height: 3.43;
  font-size: 14px; }

.c-btn--full {
  width: 100%;
  overflow: hidden;
  text-overflow: ellipsis; }

.l-btn-group > .c-btn {
  margin-left: -1px;
  border-radius: 0; }

.l-btn-group > .c-btn:first-of-type {
  margin-left: 0;
  border-top-left-radius: 4px;
  border-bottom-left-radius: 4px; }

.l-btn-group > .c-btn:last-of-type {
  border-top-right-radius: 4px;
  border-bottom-right-radius: 4px; }

.l-btn-group.is-rtl {
  direction: rtl; }

.l-btn-group.is-rtl > .c-btn {
  margin-right: -1px;
  margin-left: 0;
  border-radius: 0; }

.l-btn-group.is-rtl > .c-btn:first-of-type {
  margin-right: 0;
  border-top-right-radius: 4px;
  border-bottom-right-radius: 4px; }

.l-btn-group.is-rtl > .c-btn:last-of-type {
  border-top-left-radius: 4px;
  border-bottom-left-radius: 4px; }

.c-btn.is-hovered, .c-btn:hover {
  background-color: #fbfbfb;
  text-decoration: none;
  color: #333; }

.c-btn:focus {
  outline: none; }

.c-btn.is-focused {
  box-shadow: 0 0 0 3px rgba(0, 0, 0, 0.1); }

.c-btn.is-active, .c-btn:active {
  background-color: #f3f3f3;
  text-decoration: none;
  color: #333; }

.c-btn.is-hovered.is-active, .c-btn.is-hovered:active, .c-btn:hover.is-active, .c-btn:hover:active, .l-btn-group > .c-btn.is-hovered.is-active, .l-btn-group > .c-btn.is-hovered:active, .l-btn-group > .c-btn:hover.is-active, .l-btn-group > .c-btn:hover:active {
  box-shadow: none; }

.c-btn.is-disabled.is-disabled, .c-btn:disabled:disabled {
  border-color: transparent;
  box-shadow: none;
  background-color: #ddd;
  cursor: default;
  color: #fff; }

.l-btn-group > .c-btn.is-focused {
  box-shadow: inset 0 0 0 3px rgba(0, 0, 0, 0.1); }

.c-btn--basic {
  border-color: transparent;
  background-color: transparent; }

.c-btn--basic.is-hovered, .c-btn--basic:hover {
  background-color: #f3f3f3; }

.c-btn--basic.is-active, .c-btn--basic:active {
  background-color: #eee; }

.c-btn--primary {
  border-color: transparent;
  background-color: #333;
  color: rgba(255, 255, 255, 0.7); }

.c-btn--primary.is-hovered, .c-btn--primary:hover {
  background-color: #555;
  color: #fff; }

.c-btn--primary.is-active, .c-btn--primary:active {
  background-color: #2a2b2b;
  color: #fff; }

/* END ./app/assets/stylesheets/mixins/styles/buttons.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/channels.scss */
.profile .channel {
  background: url(/agent/assets/tab-icons/support-7322a274c6a96a9669a77393840ea9b1.svg) 1px 0px/contain no-repeat; }

.twitter .meta .channel {
  margin-top: -2px; }

.mast .twitter .profile.ticket {
  background-color: #55ACEE;
  border: none; }

.event.web .header .meta .channel {
  display: none; }

.topic .channel {
  background: url(/agent/assets/tab-icons/support-7322a274c6a96a9669a77393840ea9b1.svg) 1px 0px/contain no-repeat; }

.aeu .zd-svg-icon-16 {
  vertical-align: middle; }

/* END ./app/assets/stylesheets/mixins/styles/channels.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/forms.scss */
ul.highlighted, button.highlighted, input.highlighted {
  background-image: none !important;
  background-color: #EDF9FC !important; }

textarea.highlighted {
  color: green !important; }

.highlighted ul {
  background-color: #EDF9FC !important;
  background-image: none !important; }

/* Glow */
.editable:focus,
.editable input[type="text"]:focus,
.focused,
.token_list.ui-state-focus,
.ui-selectmenu:focus,
.zd-state-focus .zd-selectmenu-base,
.zd-state-focus .zd-searchmenu-base {
  border-color: #1f73b7 !important;
  box-shadow: 0 0 0 3px rgba(31, 115, 183, 0.35) !important;
  outline: thick none !important; }

/* END ./app/assets/stylesheets/mixins/styles/forms.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/labels.scss */
.ticket_status.new {
  background: #FFB648; /* Yellow-400 */
  color: #703B15; } /* Yellow-800 */

.ticket_status.open {
  background: #E34F32; /* Crimson-400 */
  color: white; }

.ticket_status.pending {
  background: #3091EC; /* Azure-400 */
  color: white; }

.ticket_status.hold {
  background: #2F3941; /* Grey-800 */
  color: white; }

.ticket_status.solved {
  background: #87929D; /* Gray-500 */
  color: white; }

.ticket_status.suspended {
  background: #49545C; /* Grey-700 */
  color: white; }

.ticket_status.closed {
  background: #D8DCDE; /* Grey-300 */
  color: #49545C; } /* Grey-700 */

.sla-policy-metric-label {
  font-size: 14px;
  font-weight: normal;
  padding-left: 10px;
  vertical-align: middle; }

.sla-policy-metric-action-label {
  display: inline; }

.ticket_sla_label {
  border-radius: 3px;
  font-size: 10px;
  line-height: 10px;
  min-width: 30px;
  margin: 5px 0;
  padding: 5px 6px;
  text-align: center;
  vertical-align: middle; }

.sla-policy-metric-action-label, .ticket_sla_label {
  /* Overwrite default style */
  border-collapse: separate; }
  .sla-policy-metric-action-label.counting, .ticket_sla_label.counting {
    color: #fff; }
  .sla-policy-metric-action-label.counting.breached, .ticket_sla_label.counting.breached {
    background-color: #bd322c; }
  .sla-policy-metric-action-label.counting.not-breached, .ticket_sla_label.counting.not-breached {
    background-color: #78a300; }
  .sla-policy-metric-action-label.paused, .ticket_sla_label.paused {
    background-color: #fff;
    border: 1px solid #D8DCDE;
    /* Grey-300 */ }
  .sla-policy-metric-action-label.paused.breached, .ticket_sla_label.paused.breached {
    color: #bd322c; }
  .sla-policy-metric-action-label.paused.not-breached, .ticket_sla_label.paused.not-breached {
    color: #78a300; }

.ticket_sla_label {
  display: table; }
  .ticket_sla_label svg {
    display: inline-block;
    margin: 0 2px; }
  .ticket_sla_label .pause-icon {
    background-position: center;
    background-repeat: no-repeat;
    height: 8px;
    min-width: 30px; }
  .ticket_sla_label.breached .pause-icon {
    background-image: url(/agent/assets/icons/ticket_views/pause_red-858007cc8e2cf25bd391b049eeb48f1c.svg); }
  .ticket_sla_label.not-breached .pause-icon {
    background-image: url(/agent/assets/icons/ticket_views/pause_green-56e0c3d8f9691ee0188b5c2255d9460e.svg); }

.ticket_status_label, .sla-policy-metric-action-label {
  padding: 2px 10px 1px 10px;
  font-size: 9px;
  white-space: nowrap;
  border-radius: 3px;
  background: #E9EBED;
  /* Grey-200 */
  color: #68737D;
  min-height: 14px;
  font-weight: 600;
  display: inline-block;
  line-height: 16px; }
  .ticket_status_label.new, .sla-policy-metric-action-label.new {
    background: #FFB648;
    color: #703B15; }
  .ticket_status_label.open, .sla-policy-metric-action-label.open {
    background: #E34F32;
    color: white; }
  .ticket_status_label.pending, .sla-policy-metric-action-label.pending {
    background: #3091EC;
    color: white; }
  .ticket_status_label.hold, .sla-policy-metric-action-label.hold {
    background: #2F3941;
    color: white; }
  .ticket_status_label.solved, .sla-policy-metric-action-label.solved {
    background: #87929D;
    color: white; }
  .ticket_status_label.suspended, .sla-policy-metric-action-label.suspended {
    background: #49545C;
    color: white; }
  .ticket_status_label.closed, .sla-policy-metric-action-label.closed {
    background: #D8DCDE;
    color: #49545C; }
  .ticket_status_label.compact, .sla-policy-metric-action-label.compact {
    padding: 0;
    display: block;
    width: 15px;
    text-align: center;
    font-size: 9px;
    line-height: 15px; }
    .ticket_status_label.compact.suspended, .sla-policy-metric-action-label.compact.suspended {
      color: transparent; }
  .ticket_status_label.small, .sla-policy-metric-action-label.small {
    font-size: 9px; }
  .ticket_status_label.toolbar, .sla-policy-metric-action-label.toolbar {
    padding: 2px 5px 3px 5px;
    font-size: 9px;
    text-transform: none;
    margin-right: 2px;
    text-shadow: none;
    line-height: 0;
    display: inline;
    position: relative;
    top: -1px;
    letter-spacing: 0;
    font-weight: 600; }

.sla-policy-metric-action-label {
  font-size: 14px;
  font-weight: 400; }
  .sla-policy-metric-action-label.compact {
    font-size: 10px; }
  .sla-policy-metric-action-label.small {
    font-size: 11px; }
  .sla-policy-metric-action-label.toolbar {
    font-size: 10px;
    font-weight: 400; }

/* END ./app/assets/stylesheets/mixins/styles/labels.scss */
/* BEGIN ./app/assets/stylesheets/mixins/styles/transforms.scss */
@-webkit-keyframes opening-sequence {
  0% {
    top: 0;
    opacity: 0.2; }
  100% {
    top: 45px;
    opacity: 1; } }

@keyframes opening-sequence {
  0% {
    top: 0;
    opacity: 0.2; }
  100% {
    top: 45px;
    opacity: 1; } }

/* END ./app/assets/stylesheets/mixins/styles/transforms.scss */
/* END ./app/assets/stylesheets/mixins.styles.scss */
/* BEGIN ./app/assets/stylesheets/vendor_overrides.scss */
/* BEGIN ./app/assets/stylesheets/overrides/jgrowl.scss */
div.jGrowl {
  margin: -6px 0 0 0;
  padding: 5px 4px 5px 5px; }
  html[data-rtl-language='true'] div.jGrowl {
    direction: rtl;
    padding: 5px 5px 5px 4px; }
    html[data-rtl-language='true'] div.jGrowl.top-right {
      left: 0;
      right: auto; }
  div.jGrowl div.jGrowl-notification {
    font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif;
    border-radius: 4px;
    opacity: 1;
    padding: 10px 25px 10px 36px;
    position: relative;
    width: 280px;
    min-height: 12px;
    margin: 5px 0;
    background-image: none;
    background-color: #ffffff;
    color: #2F3941;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    box-shadow: 0px 1px 2px rgba(0, 0, 0, 0.15); }
    html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification {
      text-align: right;
      padding: 10px 36px 10px 25px; }
    div.jGrowl div.jGrowl-notification .btn, div.jGrowl div.jGrowl-notification button {
      display: inline-block;
      padding: 5px 10px 5px;
      margin-bottom: 0;
      font-size: 14px;
      line-height: 18px;
      color: #2F3941;
      text-align: center;
      text-shadow: none !important;
      vertical-align: middle;
      cursor: pointer;
      background-color: #ffffff;
      background-image: none;
      border: 1px solid #D8DCDE;
      /* Grey-300 */
      border-radius: 4px;
      box-shadow: none;
      white-space: nowrap;
      border-radius: 1000px; }
      div.jGrowl div.jGrowl-notification .btn:hover, div.jGrowl div.jGrowl-notification button:hover {
        background-color: #F8F9F9;
        /* Grey-100 */
        border-color: #C2C8CC;
        /* Grey-400 */
        color: #2F3941;
        box-shadow: inset 0 1px 0 #ffffff; }
      div.jGrowl div.jGrowl-notification .btn:active, div.jGrowl div.jGrowl-notification .btn.active, div.jGrowl div.jGrowl-notification button:active, div.jGrowl div.jGrowl-notification button.active {
        background-color: #F8F9F9;
        /* Grey-100 */
        border-color: #C2C8CC;
        /* Grey-400 */
        color: #2F3941;
        box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); }
      div.jGrowl div.jGrowl-notification .btn.disabled, div.jGrowl div.jGrowl-notification .btn[disabled], div.jGrowl div.jGrowl-notification button.disabled, div.jGrowl div.jGrowl-notification button[disabled] {
        background-color: #D8DCDE !important;
        border-color: #D8DCDE !important;
        color: #fff !important;
        opacity: 1;
        box-shadow: none; }
    div.jGrowl div.jGrowl-notification a.btn {
      border-bottom: 1px solid #C2C8CC !important;
      /* Grey-400 */ }
    div.jGrowl div.jGrowl-notification:after {
      content: '';
      position: absolute;
      top: 10px;
      left: 10px;
      width: 16px;
      height: 16px;
      background-repeat: no-repeat; }
      html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification:after {
        left: 0px;
        right: 10px; }
    div.jGrowl div.jGrowl-notification.ui-state-notice:after {
      background-image: url(/agent/assets/icons/alerts/success-0629b259efb3f15f2543673af013f397.png); }
    div.jGrowl div.jGrowl-notification.ui-state-error:after {
      background-image: url(/agent/assets/icons/alerts/error-9edda0113d10e03df12a810e6322c91f.png); }
    div.jGrowl div.jGrowl-notification.ui-state-alert:after {
      background-image: url(/agent/assets/icons/alerts/warning-5ff93c60eef34c857fdb50ffe8b10d0f.png); }
    div.jGrowl div.jGrowl-notification.progress:after {
      background-image: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif);
      background-size: 16px;
      background-position: 0 6px; }
    div.jGrowl div.jGrowl-notification a {
      color: inherit;
      border-bottom: 1px dotted #3A87AD; }
    div.jGrowl div.jGrowl-notification div.jGrowl-message {
      padding-right: 20px; }
      html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification div.jGrowl-message {
        text-align: right;
        padding-left: 20px;
        padding-right: 0; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message h1 {
        margin-top: 0;
        line-height: 18px;
        font-size: 14px; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message ul:not(.unstyled) {
        margin: 10px 0 10px 20px; }
        html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification div.jGrowl-message ul:not(.unstyled) {
          margin: 10px 20px 10px 0px; }
        div.jGrowl div.jGrowl-notification div.jGrowl-message ul:not(.unstyled) li {
          list-style: disc; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message .add_message {
        margin-top: 7px; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message footer {
        background: transparent;
        border: none;
        margin-top: 1em; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message h4 {
        margin-bottom: 10px; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message p {
        margin-bottom: 10px; }
      div.jGrowl div.jGrowl-notification div.jGrowl-message .actions {
        margin-bottom: 3px;
        white-space: nowrap; }
        div.jGrowl div.jGrowl-notification div.jGrowl-message .actions button {
          padding-top: 4px;
          margin-right: 10px; }
          html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification div.jGrowl-message .actions button {
            margin-left: 10px;
            margin-right: 0; }
        div.jGrowl div.jGrowl-notification div.jGrowl-message .actions a {
          margin-left: 10px; }
          html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification div.jGrowl-message .actions a {
            margin-left: 0;
            margin-right: 10px; }
    div.jGrowl div.jGrowl-notification .jGrowl-close {
      font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif;
      position: absolute;
      top: 7px;
      right: 10px;
      font-size: 20px;
      line-height: 18px;
      color: #49545C; /* Grey-600 */
      font-weight: normal;
      padding: 0;
      border: 0; }
      html[data-rtl-language='true'] div.jGrowl div.jGrowl-notification .jGrowl-close {
        float: left;
        left: 10px;
        right: auto; }
      div.jGrowl div.jGrowl-notification .jGrowl-close:hover {
        color: #2F3941; /* Grey-800 */
        background: transparent; }
    div.jGrowl div.jGrowl-notification.ui-state-notice a {
      border-bottom: 1px dotted #468847; }
    div.jGrowl div.jGrowl-notification.ui-state-alert a {
      border-bottom: 1px dotted #C09853; }
    div.jGrowl div.jGrowl-notification.ui-state-error {
      color: #B94A48;
      text-shadow: none; }
      div.jGrowl div.jGrowl-notification.ui-state-error a {
        border-bottom: 1px dotted #B94A48; }
      div.jGrowl div.jGrowl-notification.ui-state-error h1 {
        margin: 5px 3px 5px 0px; }
      div.jGrowl div.jGrowl-notification.ui-state-error .close_btn {
        padding: 4px 30px 5px 30px;
        float: right;
        color: #2F3941;
        /* Grey-800 */ }
      div.jGrowl div.jGrowl-notification.ui-state-error.ticket .jGrowl-close {
        display: none; }
      div.jGrowl div.jGrowl-notification.ui-state-error.ticket .jGrowl-message {
        padding-right: 0; }

div.jGrowl-notification {
  animation-name: slideDown;
  -webkit-animation-name: slideDown;
  animation-duration: 170ms;
  -webkit-animation-duration: 170ms;
  animation-timing-function: linear;
  -webkit-animation-timing-function: linear; }

@-webkit-keyframes slideDown {
  0% {
    -webkit-transform: translateY(-100px); }
  100% {
    -webkit-transform: translateY(0%); } }

#jGrowl {
  top: 43px; }

@keyframes slideDown {
  0% {
    transform: translateY(-100px); }
  100% {
    transform: translateY(0%); } }

/* END ./app/assets/stylesheets/overrides/jgrowl.scss */
/* BEGIN ./app/assets/stylesheets/overrides/jquery-ui.scss */
/* Global */
.ui-widget, .ui-widget input, .ui-widget select, .ui-widget textarea, .ui-widget button {
  font-size: 14px;
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

.ui-widget-content {
  background-color: #ffffff;
  background-image: none; }

.ui-widget-header {
  font-weight: 600;
  background-image: url(/agent/assets/jquery-ui/ui-bg_highlight-soft_75_cccccc_1x100-1aa3a91dcb0443e89c0f43e873a7f21f.png); }

.ui-state-default, .ui-widget-content .ui-state-default, .ui-widget-header .ui-state-default {
  background-color: #FFFFFF;
  background-image: linear-gradient(#fafafa, #fff); }

input:hover, textarea:hover, .token_list:hover {
  /* Color matches Garden, May 2018 */
  border-color: #5293c7; }

.ui-state-hover a, .ui-widget-content .ui-state-hover a, .ui-state-focus a, .ui-widget-content a.ui-state-focus {
  background: #F8F9F9;
  /* Grey-100 */ }

.ui-state-hover, .ui-widget-content .ui-state-hover, .ui-widget-header .ui-state-hover, .ui-state-focus, .ui-widget-content .ui-state-focus, .ui-widget-header .ui-state-focus {
  background: #FFFFFF; }

.ui-widget-content li.ui-state-hover {
  border-color: #F8F9F9;
  /* Grey-100 */ }

/*.ui-state-active, .ui-widget-content .ui-state-active, .ui-widget-header .ui-state-active { background-image: asset-url("jquery-ui/ui-bg_glass_65_ffffff_1x400-8d846ad5e87908e44b090f35b064bcae.png"); }*/
.ui-state-active, .ui-widget-content .ui-state-active, .ui-widget-header .ui-state-active {
  background-image: none; }

.ui-state-highlight, .ui-widget-content .ui-state-highlight, .ui-widget-header .ui-state-highlight {
  background-image: url(/agent/assets/jquery-ui/ui-bg_glass_55_fbf9ee_1x400-2ce692cdec7f2817e2564815762779fb.png); }

.ui-state-error, .ui-widget-content .ui-state-error, .ui-widget-header .ui-state-error {
  background-image: url(/agent/assets/jquery-ui/ui-bg_glass_95_fef1ec_1x400-216be4f96b91b2bca4487df9eb462211.png); }

.ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_222222_256x240-8ced4bdf3d981d15a4bee34c07b5c7dd.png); }

.ui-widget-content .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_222222_256x240-8ced4bdf3d981d15a4bee34c07b5c7dd.png); }

.ui-widget-header .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_222222_256x240-8ced4bdf3d981d15a4bee34c07b5c7dd.png); }

.ui-state-default .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_888888_256x240-de7710ef5b1564742f84f45c94a45561.png); }

.ui-state-hover .ui-icon, .ui-state-focus .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_454545_256x240-7a4f7deea000aaa438c1260579a322af.png); }

.ui-state-active .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_454545_256x240-7a4f7deea000aaa438c1260579a322af.png); }

.ui-state-highlight .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_2e83ff_256x240-cdcca460c9ad8e4c94b20eb266d315ae.png); }

.ui-state-error .ui-icon, .ui-state-error-text .ui-icon {
  background-image: url(/agent/assets/jquery-ui/ui-icons_cd0a0a_256x240-f9180d20b5a4ca4f67a459ec87709b32.png); }

.ui-widget-overlay {
  background-image: url(/agent/assets/jquery-ui/ui-bg_flat_0_aaaaaa_40x100-9cab5930328e2a69ef4bbf2c5dee1db1.png); }

.ui-widget-shadow {
  background-image: url(/agent/assets/jquery-ui/ui-bg_flat_0_aaaaaa_40x100-9cab5930328e2a69ef4bbf2c5dee1db1.png); }

/* Corner radius */
.ui-corner-tl {
  border-top-left-radius: 1px; }

.ui-corner-tr {
  border-top-right-radius: 1px; }

.ui-corner-bl {
  border-bottom-left-radius: 1px; }

.ui-corner-br {
  border-bottom-right-radius: 1px; }

.ui-corner-top {
  border-top-left-radius: 1px;
  border-top-right-radius: 1px; }

.ui-corner-bottom {
  border-bottom-right-radius: 1px;
  border-bottom-left-radius: 1px; }

.ui-corner-right {
  border-top-right-radius: 1px;
  border-bottom-right-radius: 1px; }

.ui-corner-left {
  border-bottom-left-radius: 1px;
  border-top-left-radius: 1px; }

.ui-corner-all {
  border-radius: 1px; }

.ui-widget-content {
  border-top: none; }

/* Menu */
.ui-menu {
  padding: 0; }
  .ui-menu .ui-icon {
    background-position-y: -17px;
    opacity: 0.4;
    top: 0.4em;
    left: 0.5em; }
  .ui-menu .ui-menu-item a {
    border: none; }
    .ui-menu .ui-menu-item a.ui-state-focus, .ui-menu .ui-menu-item a.ui-state-active {
      margin: 0; }
    .ui-menu .ui-menu-item a.ui-state-focus {
      border: none;
      border-radius: 1; }

.ui-button-text-only .ui-button-text {
  padding: 5px 0; }

/* Selectmenu
-----------------------------------*/
.ui-selectmenu {
  position: relative;
  display: inline-block;
  height: 2em;
  line-height: 2em;
  overflow: hidden;
  text-decoration: none;
  vertical-align: middle;
  zoom: 1; }
  .ui-selectmenu span.ui-selectmenu-status {
    height: 2em;
    line-height: 2em;
    padding: 0 8px; }

.ui-selectmenu-icon {
  position: absolute;
  right: 6px;
  margin-top: -8px;
  top: 50%; }

.ui-selectmenu-menu {
  padding: 0;
  margin: 0;
  list-style: none;
  position: absolute;
  top: 0;
  display: none;
  overflow: auto;
  z-index: 1005;
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.15); }

/* z-index: 1005 to make selectmenu work with dialog */
.ui-selectmenu-open {
  display: block;
  z-index: 1 !important; }

.ui-selectmenu-open a {
  color: #68737d !important; }

.ui-selectmenu-menu-popup {
  margin-top: -1px; }

.ui-selectmenu-menu-dropdown {
  margin: 0; }

.ui-selectmenu-menu li {
  background-color: #ffffff;
  padding: 0;
  margin: 0;
  display: block;
  border-top: 1px dotted transparent;
  border-bottom: 1px dotted transparent;
  border-right-width: 0 !important;
  border-left-width: 0 !important;
  font-weight: 400 !important; }

.ui-selectmenu-menu li a, .ui-selectmenu-status {
  line-height: 1.4em;
  display: block;
  padding: 0.2em 0.7em;
  outline: none;
  text-decoration: none; }

.ui-selectmenu-menu li.ui-state-disabled a {
  cursor: default; }

.ui-selectmenu-menu li.ui-selectmenu-hasIcon a,
.ui-selectmenu-hasIcon .ui-selectmenu-status {
  padding-left: 20px;
  position: relative;
  margin-left: 5px; }

.ui-selectmenu-menu li .ui-icon, .ui-selectmenu-status .ui-icon {
  position: absolute;
  top: 1em;
  margin-top: -8px;
  left: 0; }

.ui-selectmenu-menu li span, .ui-selectmenu-status span {
  display: block;
  margin-bottom: .2em; }

.ui-selectmenu-menu li .ui-selectmenu-item-header {
  font-weight: 600; }

.ui-selectmenu-menu li .ui-selectmenu-item-footer {
  opacity: .8; }

/* for optgroups */
.ui-selectmenu-menu .ui-selectmenu-group {
  font-size: 14px; }

.ui-selectmenu-menu .ui-selectmenu-group .ui-selectmenu-group-label {
  line-height: 1.4em;
  display: block;
  padding: .6em .5em 0;
  font-weight: 600; }

.ui-selectmenu-menu .ui-selectmenu-group ul {
  margin: 0;
  padding: 0; }

.ui-menu .ui-menu {
  margin-top: 0; }

.ui-datepicker {
  /* Min-width here is same as width set by jQuery UI. See:
  https://github.com/jquery/jquery-ui/blob/52d9ec6c4d7402d5ef04b8c7959f812f8d095cef/themes/base/datepicker.css#L11-L12 */ }
  .ui-datepicker th {
    font-weight: 600; }
  .ui-datepicker td {
    padding: 3px; }
  .ui-datepicker .ui-datepicker-prev, .ui-datepicker .ui-datepicker-next {
    text-align: center;
    line-height: 1.8em;
    top: 1px; }
    .ui-datepicker .ui-datepicker-prev span, .ui-datepicker .ui-datepicker-next span {
      visibility: hidden; }
    .ui-datepicker .ui-datepicker-prev.ui-state-hover, .ui-datepicker .ui-datepicker-next.ui-state-hover {
      border: none; }
  .ui-datepicker .ui-datepicker-prev {
    left: 2px; }
    html[data-rtl-language='true'] .ui-datepicker .ui-datepicker-prev {
      left: auto;
      right: 2px; }
  .ui-datepicker .ui-datepicker-next {
    right: 2px; }
    html[data-rtl-language='true'] .ui-datepicker .ui-datepicker-next {
      left: 2px;
      right: auto; }
  .ui-datepicker .ui-datepicker-prev:after {
    content: '<'; }
  .ui-datepicker .ui-datepicker-next:after {
    content: '>'; }
  .ui-datepicker.ui-widget-content {
    width: auto;
    min-width: 17em;
    padding: 10px;
    background: white;
    border: 1px solid #C2C8CC;
    /* Grey-400 */
    border-radius: 3px;
    box-shadow: 0 5px 15px -5px rgba(0, 0, 0, 0.5); }
  .ui-datepicker .ui-datepicker-header {
    background: #ffffff;
    border: none; }
  .ui-datepicker .ui-datepicker-title {
    background: #ffffff; }
  .ui-datepicker .ui-state-default {
    background: transparent;
    border: none;
    text-align: center;
    padding-top: 5px;
    padding-bottom: 5px; }
  .ui-datepicker .ui-datepicker-today a.ui-state-highlight {
    border-radius: 3px;
    background-color: #E9EBED;
    /* Grey-200 */ }
  .ui-datepicker .ui-datepicker-current-day a.ui-state-active {
    border-radius: 3px;
    color: #ffffff;
    background-color: #78a300; }

/* END ./app/assets/stylesheets/overrides/jquery-ui.scss */
/* BEGIN ./app/assets/stylesheets/overrides/bootstrap.scss */
a {
  color: #1f73b7; }

a:hover {
  color: #144A75; }

.uneditable-input {
  width: inherit; }

.clearfix {
  margin-bottom: 0; }

p {
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

/* Tooltip overrides */
.tooltip.in {
  opacity: 1; }

.tooltip.top .tooltip-arrow {
  border-top-color: rgba(0, 0, 0, 0.8); }

.tooltip.right .tooltip-arrow {
  border-right-color: rgba(0, 0, 0, 0.8); }

.tooltip.bottom .tooltip-arrow {
  border-bottom-color: rgba(0, 0, 0, 0.8); }

.tooltip.left .tooltip-arrow {
  border-left-color: rgba(0, 0, 0, 0.8); }

.tooltip .tooltip-inner {
  background-color: rgba(0, 0, 0, 0.8);
  padding: 5px 8px 6px 8px;
  max-width: 300px; }
  html[data-rtl-language='true'] .tooltip .tooltip-inner {
    text-align: right; }

/* Popover overrides */
.popover-title {
  font-size: 14px;
  background-color: #E9EBED;
  /* Grey-200 */
  word-break: break-word;
  padding-top: 11px; }

.popover-inner {
  padding: 0;
  background: none;
  border: 0;
  box-shadow: 0 5px 10px rgba(0, 0, 0, 0.2); }
  html[data-rtl-language='true'] .popover-inner {
    direction: rtl; }

/* Nav overrides */
.nav-stacked {
  padding: 0 0 12px 0; }
  .nav-stacked > li {
    height: 26px; }
    .nav-stacked > li a {
      padding: 6px 10px;
      border-radius: 3px; }
      .nav-stacked > li a:hover {
        background-color: #f0f0f0; }
    .nav-stacked > li.active a, .nav-stacked > li.active a:hover {
      color: #2F3941;
      background-color: #E9EBED;
      box-shadow: 0 -1px 1px #D8DCDE;
      /* Grey-300 */ }

.close {
  opacity: 0.8; }
  .close:hover, .close:focus {
    opacity: 0.9; }

/* Modal overrides */
.modal p, .modal label {
  font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }

.modal p {
  font-size: 14px;
  padding-bottom: 10px; }
  .modal p.secondary {
    color: #49545C; }
    .modal p.secondary strong {
      color: #2F3941;
      /* Grey-800 */ }

.modal h3 {
  font-size: 17px; }

.modal.role-modal ul {
  list-style-type: decimal; }

.modal.role-modal li {
  margin: 1em 0; }

/* Allows buttons to be styled nicely in dropdowns */
.dropdown-menu {
  padding-top: 10px;
  padding-bottom: 10px;
  border-color: rgba(0, 0, 0, 0.1); }
  html[data-rtl-language='true'] .dropdown-menu {
    left: auto;
    right: 0; }
  .dropdown-menu li {
    text-align: left; }
    .dropdown-menu li.header {
      text-align: left;
      padding: 3px 15px;
      font-weight: 600; }
    .dropdown-menu li a {
      color: #2F3941;
      padding: 7px 20px;
      font-size: 14px; }
      .dropdown-menu li a:hover {
        color: #2F3941;
        background-color: #EDF7FF; }
    .dropdown-menu li input[type="file"] {
      cursor: pointer; }
    .dropdown-menu li button, .dropdown-menu li .button {
      display: block;
      padding: 3px 15px;
      clear: both;
      font-weight: 400;
      line-height: 18px;
      color: #1f73b7;
      white-space: nowrap;
      text-align: left;
      background: none;
      cursor: pointer; }
      .dropdown-menu li button:hover, .dropdown-menu li .button:hover {
        color: #2F3941;
        text-decoration: none;
        background-color: #EDF7FF; }
    .dropdown-menu li button {
      width: 100%; }

/* Additional RTL overrides - Ensures proper positioning for right-to-left languages */
html[data-rtl-language='true'] .dropdown {
  direction: rtl; }
  html[data-rtl-language='true'] .dropdown#face_box {
    direction: ltr; }

html[data-rtl-language='true'] .object_options .dropdown-menu.pull-right, html[data-rtl-language='true'] .btn-group.open .dropdown-menu.pull-right {
  right: auto;
  left: 0; }

html[data-rtl-language='true'] .modal-header .close {
  float: left; }

html[data-rtl-language='true'] .bulk-footer .btn-group.ticket_submit_buttons .btn:last-of-type, html[data-rtl-language='true'] .btn-group.ticket_submit_buttons > .dropdown-toggle {
  border-radius: 4px 0 0 4px; }

html[data-rtl-language='true'] .btn-group.ticket_submit_buttons > .btn:first-child {
  float: right;
  border-radius: 0 4px 4px 0; }

html[data-rtl-language='true'] .modal-footer .btn + .btn {
  margin-left: 0;
  margin-right: 5px; }

.dropup [disabled=disabled] {
  color: #C2C8CC;
  cursor: default; }

.dropup [disabled=disabled]:hover {
  color: #C2C8CC; }

.btn i {
  margin-top: 1px; }

.btn.active {
  box-shadow: inset 0 2px 3px rgba(0, 0, 0, 0.15), 0 1px 2px rgba(0, 0, 0, 0.05); }

.btn-group.open .btn.dropdown-toggle:not(.btn-inverse) {
  background-color: #ffffff;
  border-color: rgba(0, 0, 0, 0.2); }

html[data-rtl-language='true'] .pane.right .pagination {
  direction: ltr; }

.pagination a {
  color: #2F3941; }
  .pagination a:hover {
    color: #1f73b7; }

.pagination .active a {
  color: #2F3941; }

.pagination a:hover, .pagination .active a {
  background-color: #F8F9F9;
  /* Grey-100 */ }

/* base button */
.btn {
  display: inline-block;
  padding: 5px 10px 5px;
  margin-bottom: 0;
  font-size: 14px;
  line-height: 18px;
  color: #2F3941;
  text-align: center;
  text-shadow: none !important;
  vertical-align: middle;
  cursor: pointer;
  background-color: #ffffff;
  background-image: none;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-radius: 4px;
  box-shadow: none;
  white-space: nowrap;
  /* primary button */
  /* secondary block solid button */
  /* secondary round solid button */
  /* secondary round solid framed */ }
  .btn:hover {
    background-color: #F8F9F9;
    /* Grey-100 */
    border-color: #C2C8CC;
    /* Grey-400 */
    color: #2F3941;
    box-shadow: inset 0 1px 0 #ffffff; }
  .btn:active, .btn.active {
    background-color: #F8F9F9;
    /* Grey-100 */
    border-color: #C2C8CC;
    /* Grey-400 */
    color: #2F3941;
    box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); }
  .btn.disabled, .btn[disabled] {
    background-color: #D8DCDE !important;
    border-color: #D8DCDE !important;
    color: #fff !important;
    opacity: 1;
    box-shadow: none; }
  .btn.btn-primary, .btn.btn-inverse {
    background-color: #2F3941;
    border: none;
    color: #D8DCDE;
    box-shadow: none; }
    .btn.btn-primary:hover, .btn.btn-inverse:hover {
      background-color: #49545C;
      color: #ffffff; }
    .btn.btn-primary:active, .btn.btn-primary.active, .btn.btn-inverse:active, .btn.btn-inverse.active {
      background-color: #2F3941;
      color: #D8DCDE; }
    .btn.btn-primary + .btn-inverse, .btn.btn-inverse + .btn-inverse {
      border-left: 1px solid #68737D; }
      html[data-rtl-language='true'] .btn.btn-primary + .btn-inverse, html[data-rtl-language='true'] .btn.btn-inverse + .btn-inverse {
        border-left: none;
        border-right: 1px solid #68737D; }
    .btn.btn-primary .caret, .btn.btn-inverse .caret {
      background-image: url(/agent/assets/components/chevron-468062c2d29f955592b1b443cb017899.svg);
      border: none;
      height: 14px;
      margin: 0;
      top: auto;
      width: 14px; }
  .btn.btn-primary.green {
    background-color: #1F73B7;
    /* Blue-600 */
    border-color: #1F73B7;
    color: #ffffff;
    box-shadow: none; }
    .btn.btn-primary.green:hover {
      background-color: #337FBD;
      /* Blue-500 */
      border-color: #337FBD;
      color: #ffffff; }
    .btn.btn-primary.green:active, .btn.btn-primary.green.active {
      background-color: #1F73B7;
      border-color: #1F73B7;
      color: #ffffff; }
  .btn.btn-green {
    background-color: #1F73B7;
    /* Blue-600 */
    border-color: #1F73B7;
    color: #ffffff;
    box-shadow: none; }
    .btn.btn-green:hover {
      background-color: #337FBD;
      /* Blue-500 */
      border-color: #337FBD;
      color: #ffffff; }
    .btn.btn-green:active, .btn.btn-green.active {
      background-color: #1F73B7;
      border-color: #1F73B7;
      color: #ffffff; }
  .btn.btn-orange {
    box-shadow: none;
    background-color: #fda028;
    border-color: #fda028;
    color: rgba(255, 255, 255, 0.8); }
    .btn.btn-orange:hover {
      background-color: #ffab1a;
      border-color: #ffab1a;
      color: #ffffff; }
    .btn.btn-orange:active, .btn.btn-orange.active {
      background-color: #ce8200;
      border-color: #af6f00;
      color: #ffffff; }
  .btn.btn-promo {
    box-shadow: none;
    background-color: #fda028;
    border-color: #fda028;
    color: rgba(255, 255, 255, 0.8);
    font-size: 14px;
    font-weight: 600;
    padding: 10px 20px 10px 20px; }
    .btn.btn-promo:hover {
      background-color: #ffab1a;
      border-color: #ffab1a;
      color: #ffffff; }
    .btn.btn-promo:active, .btn.btn-promo.active {
      background-color: #ce8200;
      border-color: #af6f00;
      color: #ffffff; }
  .btn.btn-warning {
    box-shadow: none;
    background-color: #fda028;
    border-color: #fda028;
    color: rgba(255, 255, 255, 0.8);
    font-size: 14px;
    font-weight: 600;
    padding: 10px 20px 10px 20px; }
    .btn.btn-warning:hover {
      background-color: #ffab1a;
      border-color: #ffab1a;
      color: #ffffff; }
    .btn.btn-warning:active, .btn.btn-warning.active {
      background-color: #ce8200;
      border-color: #af6f00;
      color: #ffffff; }
  .btn.btn-solid {
    background-color: #fff;
    border-color: #D8DCDE; }
  .btn.btn-round-solid {
    background-color: #fff;
    border-color: #D8DCDE;
    border-radius: 1000px; }
  .btn.btn-round {
    border-radius: 1000px; }
  .btn.medium {
    padding-right: 20px;
    padding-left: 20px; }
  .btn.large {
    font-size: 14px;
    font-weight: 600;
    padding: 10px 20px 10px 20px; }
  .btn.x-large {
    font-size: 15px;
    font-weight: 600;
    padding: 15px 30px 15px 35px; }
  .btn.disabled, .btn[disabled] {
    background-color: #D8DCDE !important;
    border-color: #D8DCDE !important;
    color: #fff !important;
    opacity: 1;
    box-shadow: none; }

.btn-group.open .dropdown-toggle:not(.btn-inverse) {
  background-color: #F8F9F9 !important;
  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.15); }

/* See below for RTL language positioning of these elements - LOCAL-567 */
.btn-group > .dropdown-toggle {
  box-shadow: none; }

::-webkit-input-placeholder {
  font-weight: 400; }

::-moz-placeholder {
  font-weight: 400; }

:-ms-input-placeholder {
  font-weight: 400; }

code {
  color: #2F3941; }

.ticket_submit_buttons > .dropdown-toggle {
  margin-left: 0;
  /* Stop 1px of overlap from disappearing dividing line on hover */ }

/* END ./app/assets/stylesheets/overrides/bootstrap.scss */
/* END ./app/assets/stylesheets/vendor_overrides.scss */
/* BEGIN ./app/assets/stylesheets/screen.scss */
/* BEGIN ./app/assets/stylesheets/editable.scss */
/*
  Inline editable fields
*/
.editable {
  margin-top: -6px;
  margin-left: -5px; }
  .editable.textarea {
    padding: 5px;
    background: transparent;
    border: 1px solid transparent;
    line-height: 16px;
    white-space: pre-wrap;
    word-wrap: break-word;
    min-height: 16px;
    /* Stupid firefox */ }
    .editable.textarea:not(.disabled):hover {
      border: 1px solid #E9EBED;
      background: #fff;
      color: #323a40 !important; }
    .editable.textarea.disabled {
      color: #C2C8CC !important;
      background-color: #E9EBED;
      /* Grey-200 */ }
  .editable input[type="text"] {
    color: #68737D;
    display: block;
    resize: none;
    padding: 2px 5px 5px 5px;
    border: 1px solid transparent;
    background: transparent;
    box-shadow: none; }
    .editable input[type="text"]:hover {
      border: 1px solid #E9EBED; }
    .editable input[type="text"].ui-state-disabled, .editable input[type="text"].disabled {
      color: #2F3941 !important;
      opacity: 1;
      background: transparent; }
      .editable input[type="text"].ui-state-disabled:hover, .editable input[type="text"].disabled:hover {
        border: 1px solid transparent; }

/* END ./app/assets/stylesheets/editable.scss */
/* BEGIN ./app/assets/stylesheets/app_new_install.scss */
.apps_nav_bar {
  position: relative;
  display: block; }
  .apps_nav_bar .tooltip-mask {
    position: fixed;
    opacity: 1;
    z-index: 999;
    cursor: default; }
  .apps_nav_bar #onboarding-tooltip {
    min-height: 20px;
    opacity: 1;
    padding: 15px 20px 18px;
    top: 50%;
    transform: translate(0, -50%);
    left: 100%;
    text-align: left;
    z-index: 1000; }
    .apps_nav_bar #onboarding-tooltip > h4 {
      word-wrap: break-word;
      overflow-wrap: break-word;
      margin: 3px 0; }
    .apps_nav_bar #onboarding-tooltip > p {
      margin: 0 !important;
      line-height: 20px; }
    .apps_nav_bar #onboarding-tooltip > .diamond {
      top: 0;
      bottom: 0;
      left: -6px;
      right: auto;
      margin: auto; }
    .apps_nav_bar #onboarding-tooltip > .close-tooltip {
      top: 15px;
      right: 20px; }

/* END ./app/assets/stylesheets/app_new_install.scss */
/* BEGIN ./app/assets/stylesheets/layout.scss */
html, body {
  overflow: hidden;
  cursor: auto; }

ul {
  list-style: none; }

#alert {
  display: none;
  height: 52px;
  line-height: 52px;
  background-color: #fff7d0;
  position: absolute;
  left: 0;
  right: 0;
  top: 0; }
  html[data-rtl-language='true'] #alert {
    direction: rtl; }
  #alert p {
    display: inline-block;
    vertical-align: middle;
    margin-left: 50px;
    margin-right: 200px; }
    html[data-rtl-language='true'] #alert p {
      margin-left: 200px;
      margin-right: 50px; }
  #alert .pagination {
    position: absolute;
    top: 0;
    right: 72px;
    margin-top: 10px; }
    html[data-rtl-language='true'] #alert .pagination {
      left: 72px;
      right: auto; }
    #alert .pagination a {
      user-select: none;
      cursor: default;
      color: #2F3941;
      font-size: 12px;
      line-height: 32px; }
      #alert .pagination a:hover {
        background-color: inherit;
        cursor: default; }
      #alert .pagination a:focus {
        outline: none; }
    #alert .pagination li.enabled a:hover {
      background-color: #f7eec3;
      cursor: pointer; }
  #alert .close {
    position: absolute;
    top: 18px;
    right: 24px; }
    html[data-rtl-language='true'] #alert .close {
      left: 24px;
      right: auto; }
  #alert:before {
    position: absolute;
    top: 17px;
    left: 20px;
    bottom: 0;
    background-image: url(/agent/assets/icons/alerts/alert-2444146d6b59df69d30f8a8951865dab.png);
    background-repeat: no-repeat;
    background-size: 18px;
    padding-right: 36px;
    content: ''; }
    html[data-rtl-language='true'] #alert:before {
      left: auto;
      padding-left: 36px;
      padding-right: 0; }
  #alert.visible {
    display: block; }
    #alert.visible + #wrapper {
      top: 52px; }

#wrapper {
  position: absolute;
  width: 100%;
  top: 0;
  bottom: 0; }

.pane {
  display: block;
  position: absolute;
  overflow: auto;
  top: 0;
  bottom: 0; }
  .pane.left {
    left: 0;
    position: static;
    z-index: 3; }
    .pane.left footer {
      position: fixed;
      bottom: 0;
      left: 60px;
      right: 0;
      height: 49px;
      padding: 0; }
  .pane.right {
    right: 0;
    overflow: hidden; }
    html[data-rtl-language='true'] .pane.right {
      left: 0;
      right: auto; }
    .pane.right .reset_order {
      margin-left: 20px;
      font-size: 14px;
      font-weight: 400; }
      html[data-rtl-language='true'] .pane.right .reset_order {
        margin-left: 0;
        margin-right: 20px; }
    .pane.right .learn_more {
      line-height: 28px;
      padding: 5px 15px; }
      .pane.right .learn_more:hover {
        text-decoration: underline; }

.bulk-footer {
  z-index: 1; }

.modal-footer,
.bulk-footer {
  border-left: 1px solid #D8DCDE;
  left: 390px !important;
  text-align: right; }
  html[data-rtl-language='true'] .modal-footer, html[data-rtl-language='true']
  .bulk-footer {
    text-align: left; }
  .modal-footer .controls-group,
  .bulk-footer .controls-group {
    margin: 10px 8px 0 0; }
  .modal-footer .btn-inner-left, .modal-footer .dropdown-toggle,
  .bulk-footer .btn-inner-left,
  .bulk-footer .dropdown-toggle {
    margin-right: 0; }
  .modal-footer .btn-group,
  .bulk-footer .btn-group {
    float: right;
    display: inline-block; }
    html[data-rtl-language='true'] .modal-footer .btn-group, html[data-rtl-language='true']
    .bulk-footer .btn-group {
      float: left; }
    .modal-footer .btn-group .btn,
    .bulk-footer .btn-group .btn {
      float: left; }
    .modal-footer .btn-group .btn:first-of-type,
    .bulk-footer .btn-group .btn:first-of-type {
      border-radius: 4px 0px 0px 4px; }
      html[data-rtl-language='true'] .modal-footer .btn-group .btn:first-of-type, html[data-rtl-language='true']
      .bulk-footer .btn-group .btn:first-of-type {
        float: right;
        border-radius: 0px 4px 4px 0px; }
    .modal-footer .btn-group .btn:last-of-type,
    .bulk-footer .btn-group .btn:last-of-type {
      border-radius: 0px 4px 4px 0px; }
      html[data-rtl-language='true'] .modal-footer .btn-group .btn:last-of-type, html[data-rtl-language='true']
      .bulk-footer .btn-group .btn:last-of-type {
        border-radius: 4px 0px 0px 4px; }
  .modal-footer .left,
  .bulk-footer .left {
    float: left;
    text-align: left;
    width: 49%; }
    html[data-rtl-language='true'] .modal-footer .left, html[data-rtl-language='true']
    .bulk-footer .left {
      float: right;
      text-align: right; }

.bulk-mode .pane.right.section {
  bottom: 50px; }

.split_pane {
  z-index: 9;
  /* proper rendering of iframes for FF & IE */ }
  html[data-rtl-language='true'] .split_pane.user_filters {
    direction: rtl; }
  .split_pane .split_pane > header .right {
    border-left: 1px solid #D8DCDE; }
  .split_pane.user .pane.left, .split_pane.organization .pane.left {
    z-index: inherit; }
    .split_pane.user .pane.left footer, .split_pane.user .pane.left .footer, .split_pane.organization .pane.left footer, .split_pane.organization .pane.left .footer {
      z-index: 0; }
  .split_pane.filters .pane.left, .split_pane.dashboard .pane.left, .split_pane.search .pane.left, .split_pane.ticket .pane.left, .split_pane.user .pane.left, .split_pane.organization .pane.left, .split_pane.user_filters .pane.left, .split_pane.incidents .pane.left, .split_pane.admin .pane.left, .split_pane.reporting .pane.left {
    overflow-x: hidden;
    width: 330px; }
  .split_pane.filters .pane.right, .split_pane.dashboard .pane.right, .split_pane.search .pane.right, .split_pane.ticket .pane.right, .split_pane.user .pane.right, .split_pane.organization .pane.right, .split_pane.user_filters .pane.right, .split_pane.incidents .pane.right, .split_pane.admin .pane.right, .split_pane.reporting .pane.right {
    left: 390px; }
    html[data-rtl-language='true'] .split_pane.filters .pane.right, html[data-rtl-language='true'] .split_pane.dashboard .pane.right, html[data-rtl-language='true'] .split_pane.search .pane.right, html[data-rtl-language='true'] .split_pane.ticket .pane.right, html[data-rtl-language='true'] .split_pane.user .pane.right, html[data-rtl-language='true'] .split_pane.organization .pane.right, html[data-rtl-language='true'] .split_pane.user_filters .pane.right, html[data-rtl-language='true'] .split_pane.incidents .pane.right, html[data-rtl-language='true'] .split_pane.admin .pane.right, html[data-rtl-language='true'] .split_pane.reporting .pane.right {
      direction: rtl;
      left: 0;
      right: 390px; }
  .split_pane.filters header .pane.left, .split_pane.dashboard header .pane.left, .split_pane.search header .pane.left, .split_pane.ticket header .pane.left, .split_pane.user header .pane.left, .split_pane.organization header .pane.left, .split_pane.user_filters header .pane.left, .split_pane.incidents header .pane.left, .split_pane.admin header .pane.left, .split_pane.reporting header .pane.left {
    height: 100%; }
  .split_pane.filters > header, .split_pane.filters > footer, .split_pane.dashboard > header, .split_pane.dashboard > footer, .split_pane.search > header, .split_pane.search > footer, .split_pane.ticket > header, .split_pane.ticket > footer, .split_pane.user > header, .split_pane.user > footer, .split_pane.organization > header, .split_pane.organization > footer, .split_pane.user_filters > header, .split_pane.user_filters > footer, .split_pane.incidents > header, .split_pane.incidents > footer, .split_pane.admin > header, .split_pane.admin > footer, .split_pane.reporting > header, .split_pane.reporting > footer {
    /* header and footer are already pushed right by $chrome-start-width */ }
    .split_pane.filters > header .pane.right, .split_pane.filters > footer .pane.right, .split_pane.dashboard > header .pane.right, .split_pane.dashboard > footer .pane.right, .split_pane.search > header .pane.right, .split_pane.search > footer .pane.right, .split_pane.ticket > header .pane.right, .split_pane.ticket > footer .pane.right, .split_pane.user > header .pane.right, .split_pane.user > footer .pane.right, .split_pane.organization > header .pane.right, .split_pane.organization > footer .pane.right, .split_pane.user_filters > header .pane.right, .split_pane.user_filters > footer .pane.right, .split_pane.incidents > header .pane.right, .split_pane.incidents > footer .pane.right, .split_pane.admin > header .pane.right, .split_pane.admin > footer .pane.right, .split_pane.reporting > header .pane.right, .split_pane.reporting > footer .pane.right {
      left: 330px; }
  .split_pane.user .pane.left, .split_pane.organization .pane.left {
    bottom: 0; }
    .split_pane.user .pane.left footer, .split_pane.organization .pane.left footer {
      right: auto; }
  .split_pane.ticket > header .pane.left, .split_pane.user > header .pane.left, .split_pane.incidents > header .pane.left, .split_pane.organization > header .pane.left {
    overflow-y: hidden;
    width: auto; }
  .split_pane.ticket > header .pane.right, .split_pane.user > header .pane.right, .split_pane.incidents > header .pane.right, .split_pane.organization > header .pane.right {
    left: auto; }
  .split_pane.filters > header .pane.right, .split_pane.dashboard > header .pane.right, .split_pane.user_filters > header .pane.right {
    left: 331px;
    overflow: visible; }
    html[data-rtl-language='true'] .split_pane.filters > header .pane.right, html[data-rtl-language='true'] .split_pane.dashboard > header .pane.right, html[data-rtl-language='true'] .split_pane.user_filters > header .pane.right {
      left: auto;
      right: 331px; }
    .split_pane.filters > header .pane.right.single, .split_pane.dashboard > header .pane.right.single, .split_pane.user_filters > header .pane.right.single {
      left: 0px; }
      html[data-rtl-language='true'] .split_pane.filters > header .pane.right.single, html[data-rtl-language='true'] .split_pane.dashboard > header .pane.right.single, html[data-rtl-language='true'] .split_pane.user_filters > header .pane.right.single {
        right: 0px; }
  .split_pane.filters > header .pane.left, .split_pane.dashboard > header .pane.left, .split_pane.user_filters > header .pane.left {
    border-right: 1px solid #D8DCDE;
    overflow: visible; }
    html[data-rtl-language='true'] .split_pane.filters > header .pane.left, html[data-rtl-language='true'] .split_pane.dashboard > header .pane.left, html[data-rtl-language='true'] .split_pane.user_filters > header .pane.left {
      float: right;
      border-left: 1px solid #D8DCDE;
      border-right: none; }
  .split_pane.dashboard .pane.right > div {
    height: 100%; }
  .split_pane.dashboard > header .pane.right {
    padding-left: 15px;
    padding-right: 10px; }
    html[data-rtl-language='true'] .split_pane.dashboard > header .pane.right {
      padding-left: 10px;
      padding-right: 15px; }
    .split_pane.dashboard > header .pane.right .left {
      float: left; }
    .split_pane.dashboard > header .pane.right .right {
      float: right; }
  .split_pane .ticket-resolution-footer {
    position: fixed;
    left: 390px;
    bottom: 0;
    right: 0;
    height: 49px;
    padding: 0;
    border-left: 1px solid #D8DCDE; }
    html[data-rtl-language='true'] .split_pane .ticket-resolution-footer {
      direction: rtl;
      left: 0;
      right: 390px;
      right: 391px; }
    .split_pane .ticket-resolution-footer .ticket-resolution-footer-pane {
      min-width: 570px;
      width: 100%; }
  .split_pane.ticket > .pane.right {
    z-index: 6;
    bottom: 50px; }
  .split_pane.ticket > .pane.right .section .mast {
    position: relative;
    z-index: 2; }
  .split_pane.ticket .chat.chat-section {
    margin-top: 0;
    background-image: url(/agent/assets/bg_chrome_light-8ad87ce4d7d1b35a7ac300215194ecae.png);
    background-position: 0 0; }
  .split_pane.collapsible .scroll_content {
    overflow: auto;
    position: absolute;
    top: 41px;
    bottom: 0; }
  .split_pane.collapsible .pane.left {
    transition: width 0.3s ease 0.4s;
    border-right: 1px solid #D8DCDE; }
    .split_pane.collapsible .pane.left .hide_when_collapsed {
      height: auto;
      transition: visibility 0s ease 0.4s, opacity 0.3s ease 0.4s;
      visibility: visible; }
    .split_pane.collapsible .pane.left .pin_control {
      margin: 9px;
      position: absolute;
      right: -4px;
      z-index: 3; }
      html[data-rtl-language='true'] .split_pane.collapsible .pane.left .pin_control {
        left: -4px;
        right: auto; }
    .split_pane.collapsible .pane.left .pin {
      display: none; }
    html[data-rtl-language='true'] .split_pane.collapsible .pane.left .pin {
      display: block; }
    html[data-rtl-language='true'] .split_pane.collapsible .pane.left .unpin {
      display: none; }
    html[data-rtl-language='true'] .split_pane.collapsible .pane.left {
      border-left: 1px solid #D8DCDE;
      border-right: 0; }
    .split_pane.collapsible .pane.left .scroll_content {
      top: 50px;
      bottom: 0;
      left: 0;
      right: 0; }
  .split_pane.collapsible .pane.right {
    transition: all 0.3s ease 0.4s; }
  .split_pane.collapsible.collapsed .pane.left {
    width: 35px;
    overflow-y: hidden; }
    .split_pane.collapsible.collapsed .pane.left .hide_when_collapsed {
      opacity: 0; }
    .split_pane.collapsible.collapsed .pane.left .pin {
      display: block; }
    .split_pane.collapsible.collapsed .pane.left .unpin {
      display: none; }
    html[data-rtl-language='true'] .split_pane.collapsible.collapsed .pane.left .pin {
      display: none; }
    html[data-rtl-language='true'] .split_pane.collapsible.collapsed .pane.left .unpin {
      display: block; }
  .split_pane.collapsible.collapsed .pane.right {
    left: 95px !important; }
    html[data-rtl-language='true'] .split_pane.collapsible.collapsed .pane.right {
      left: 0 !important;
      right: 95px !important; }
  .split_pane.collapsible.collapsed.peeking .pane.left {
    overflow-y: auto;
    width: 330px;
    box-shadow: 1px 5px 3px 1px #D8DCDE;
    /* Grey-300 */ }
    .split_pane.collapsible.collapsed.peeking .pane.left .hide_when_collapsed {
      opacity: 1; }
  .split_pane.collapsible.collapsed:not(.peeking) .pane.left .scroll_content {
    opacity: 0; }
  .split_pane.collapsible.collapsed:not(.peeking) .pane.left .hide_when_collapsed:not(.scroll_content) {
    visibility: hidden; }
  .split_pane.not_found .container {
    padding: 20px;
    max-width: 40em; }
    html[data-rtl-language='true'] .split_pane.not_found .container {
      direction: rtl; }
  .split_pane.not_found .header {
    display: inline-flex; }
    .split_pane.not_found .header .icon {
      width: 108px;
      min-width: 108px;
      height: 82px;
      margin-right: 2em; }
      html[data-rtl-language='true'] .split_pane.not_found .header .icon {
        margin-left: 2em;
        margin-right: 0; }
    .split_pane.not_found .header h1 {
      font-weight: 400;
      font-size: 28px;
      line-height: 1.2em;
      padding-top: 0;
      margin-top: 0;
      margin-bottom: 0.1em; }
    .split_pane.not_found .header h2 {
      font-weight: 400;
      font-size: 18px;
      line-height: 1.2em;
      margin-top: 0.1em;
      margin-bottom: 0; }
  .split_pane.not_found .footer {
    margin-top: 1em; }
    .split_pane.not_found .footer p {
      line-height: 1.2em;
      font-size: 14px;
      margin-bottom: 0.4em; }

.main_panes > header,
.main_panes > footer,
.main_panes > .pane, .workspace > header,
.workspace > footer,
.workspace > .pane {
  left: 60px;
  position: absolute;
  right: 0; }
  .main_panes > header .apps-button,
  .main_panes > footer .apps-button,
  .main_panes > .pane .apps-button, .workspace > header .apps-button,
  .workspace > footer .apps-button,
  .workspace > .pane .apps-button {
    display: none; }
    .main_panes > header .apps-button.available,
    .main_panes > footer .apps-button.available,
    .main_panes > .pane .apps-button.available, .workspace > header .apps-button.available,
    .workspace > footer .apps-button.available,
    .workspace > .pane .apps-button.available {
      display: block; }
  .main_panes > header.section.aux-content,
  .main_panes > footer.section.aux-content,
  .main_panes > .pane.section.aux-content, .workspace > header.section.aux-content,
  .workspace > footer.section.aux-content,
  .workspace > .pane.section.aux-content {
    width: 330px; }
  .main_panes > header.section.text,
  .main_panes > footer.section.text,
  .main_panes > .pane.section.text, .workspace > header.section.text,
  .workspace > footer.section.text,
  .workspace > .pane.section.text {
    width: 290px;
    padding: 10px 20px;
    text-shadow: 0px 1px 2px white; }
    .main_panes > header.section.text h1,
    .main_panes > footer.section.text h1,
    .main_panes > .pane.section.text h1, .workspace > header.section.text h1,
    .workspace > footer.section.text h1,
    .workspace > .pane.section.text h1 {
      font-size: 15px;
      margin-bottom: 10px;
      font-weight: 400; }
    .main_panes > header.section.text p,
    .main_panes > footer.section.text p,
    .main_panes > .pane.section.text p, .workspace > header.section.text p,
    .workspace > footer.section.text p,
    .workspace > .pane.section.text p {
      margin-bottom: 10px; }

html[data-rtl-language='true'] .main_panes > header, html[data-rtl-language='true'] .main_panes > .pane, html[data-rtl-language='true'] .workspace > header, html[data-rtl-language='true'] .workspace > .pane {
  left: 0;
  right: 60px; }

html[data-rtl-language='true'] .main_panes > .pane.left, html[data-rtl-language='true'] .workspace > .pane.left {
  left: auto; }

.main_panes > header, .main_panes > footer, .workspace > header, .workspace > footer {
  z-index: 8; }

.main_panes > header, .workspace > header {
  background-color: #F8F9F9;
  min-height: 49px;
  top: 50px;
  border-top: 1px transparent solid;
  border-bottom: 1px #D8DCDE solid;
  margin-bottom: 2px; }
  .main_panes > header h1, .workspace > header h1 {
    font-size: 15px;
    color: #2F3941;
    /* Grey-800 */
    margin: 0; }
    .main_panes > header h1 button, .workspace > header h1 button {
      line-height: 20px;
      padding: 0;
      margin: -3px 30px 0 0; }
    .main_panes > header h1.left, .workspace > header h1.left {
      float: left; }
  .main_panes > header a.right, .workspace > header a.right {
    float: right;
    margin: 10px; }
  .main_panes > header .pane, .workspace > header .pane {
    padding: 4px 0;
    overflow: hidden; }
    .main_panes > header .pane .btn, .workspace > header .pane .btn {
      height: 28px;
      background-color: #F8F9F9;
      /* Grey-100; */
      border: 1px solid #D8DCDE;
      /* Grey-300; */
      box-shadow: none;
      box-sizing: border-box;
      padding: 4px 12px;
      overflow: hidden;
      text-overflow: ellipsis; }
      .main_panes > header .pane .btn:active, .main_panes > header .pane .btn.active, .main_panes > header .pane .btn:hover, .workspace > header .pane .btn:active, .workspace > header .pane .btn.active, .workspace > header .pane .btn:hover {
        background-color: #E9EBED;
        /* Grey-200; */ }
    .main_panes > header .pane .btn-group, .workspace > header .pane .btn-group {
      padding: 6px 0 6px 10px; }
      html[data-rtl-language='true'] .main_panes > header .pane .btn-group, html[data-rtl-language='true'] .workspace > header .pane .btn-group {
        padding: 6px 10px 6px 0; }
      .main_panes > header .pane .btn-group span:first-of-type, .workspace > header .pane .btn-group span:first-of-type {
        border-top-left-radius: 4px;
        border-bottom-left-radius: 4px; }
        html[data-rtl-language='true'] .main_panes > header .pane .btn-group span:first-of-type.btn, html[data-rtl-language='true'] .workspace > header .pane .btn-group span:first-of-type.btn {
          float: right;
          border-radius: 0 4px 4px 0; }
      .main_panes > header .pane .btn-group span:last-of-type, .workspace > header .pane .btn-group span:last-of-type {
        border-top-right-radius: 4px;
        border-bottom-right-radius: 4px; }
        html[data-rtl-language='true'] .main_panes > header .pane .btn-group span:last-of-type.btn, html[data-rtl-language='true'] .workspace > header .pane .btn-group span:last-of-type.btn {
          float: right;
          border-radius: 4px 0 0 4px; }
          html[data-rtl-language='true'] .main_panes > header .pane .btn-group span:last-of-type.btn.ticket_status_label, html[data-rtl-language='true'] .workspace > header .pane .btn-group span:last-of-type.btn.ticket_status_label {
            border-radius: 4px; }
      .main_panes > header .pane .btn-group .btn:nth-child(-n+2), .workspace > header .pane .btn-group .btn:nth-child(-n+2) {
        max-width: 30%; }
        html[data-rtl-language='true'] .main_panes > header .pane .btn-group .btn:nth-child(-n+2), html[data-rtl-language='true'] .workspace > header .pane .btn-group .btn:nth-child(-n+2) {
          float: right;
          margin-left: 0;
          margin-right: -1px; }
      html[data-rtl-language='true'] .main_panes > header .pane .btn-group .btn:first-of-type, html[data-rtl-language='true'] .workspace > header .pane .btn-group .btn:first-of-type {
        border-radius: 0 4px 4px 0; }
      html[data-rtl-language='true'] .main_panes > header .pane .btn-group .btn:last-of-type, html[data-rtl-language='true'] .workspace > header .pane .btn-group .btn:last-of-type {
        border-radius: 4px 0 0 4px;
        margin-left: 0;
        margin-right: -1px; }
      .main_panes > header .pane .btn-group .btn.incidents, .workspace > header .pane .btn-group .btn.incidents {
        color: #d02020;
        font-weight: 600; }
      .main_panes > header .pane .btn-group .msg, .workspace > header .pane .btn-group .msg {
        float: left;
        margin: 7px 0 0 12px;
        font-size: 12px;
        color: #49545C; }
        html[data-rtl-language='true'] .main_panes > header .pane .btn-group .msg, html[data-rtl-language='true'] .workspace > header .pane .btn-group .msg {
          float: right;
          margin: 7px 12px 0 0; }
        .main_panes > header .pane .btn-group .msg a, .workspace > header .pane .btn-group .msg a {
          border-bottom: 1px dotted #1f73b7;
          border-radius: 0; }

.main_panes > footer, .workspace > footer {
  bottom: 0;
  height: 49px;
  padding: 0;
  z-index: 9; }
  .main_panes > footer button + button, .workspace > footer button + button {
    margin-left: 0; }

.main_panes footer .pane, .workspace footer .pane {
  overflow: visible !important; }

.main_panes > .pane, .workspace > .pane {
  top: 101px; }
  .main_panes > .pane.left, .workspace > .pane.left {
    background-color: #F8F9F9; }
    .main_panes > .pane.left .action_button, .workspace > .pane.left .action_button {
      padding: 5px; }
  .main_panes > .pane.right, .workspace > .pane.right {
    border-left: 1px solid #D8DCDE; }
    html[data-rtl-language='true'] .main_panes > .pane.right, html[data-rtl-language='true'] .workspace > .pane.right {
      border-left: 0;
      border-right: 1px solid #D8DCDE; }
    .main_panes > .pane.right.admin, .workspace > .pane.right.admin {
      /* overflow: hidden; */ }
      .main_panes > .pane.right.admin #admin_content, .workspace > .pane.right.admin #admin_content {
        height: 100%;
        width: 100%; }
      .main_panes > .pane.right.admin .switch-to-classic, .workspace > .pane.right.admin .switch-to-classic {
        padding: 40px; }
        .main_panes > .pane.right.admin .switch-to-classic h2, .workspace > .pane.right.admin .switch-to-classic h2 {
          margin-bottom: 20px; }
        .main_panes > .pane.right.admin .switch-to-classic .columnbox, .workspace > .pane.right.admin .switch-to-classic .columnbox {
          border-top: dotted 1px #C2C8CC;
          /* Grey-400 */
          border-bottom: dotted 1px #C2C8CC;
          /* Grey-400 */
          padding: 30px 100px 30px 2px;
          position: relative; }
          .main_panes > .pane.right.admin .switch-to-classic .columnbox h4, .workspace > .pane.right.admin .switch-to-classic .columnbox h4 {
            margin-right: 10%; }
          .main_panes > .pane.right.admin .switch-to-classic .columnbox button, .workspace > .pane.right.admin .switch-to-classic .columnbox button {
            position: absolute;
            right: 0px;
            top: 30px;
            padding: 10px;
            margin-right: 20px; }
        .main_panes > .pane.right.admin .switch-to-classic .column, .workspace > .pane.right.admin .switch-to-classic .column {
          display: inline-block;
          vertical-align: top; }
        .main_panes > .pane.right.admin .switch-to-classic .link, .workspace > .pane.right.admin .switch-to-classic .link {
          cursor: default;
          margin: 25px 0px 30px; }

.main_panes.dashboard > .pane.right, .workspace.dashboard > .pane.right {
  border-left: 1px #D8DCDE solid; }
  html[data-rtl-language='true'] .main_panes.dashboard > .pane.right, html[data-rtl-language='true'] .workspace.dashboard > .pane.right {
    border-left: 0;
    border-right: 1px #D8DCDE solid; }

/* https://github.com/zendesk/zendesk_console/pull/13888#discussion_r142851838 */
.main_panes > header h1,
.workspace > header h1,
.pane > header h1 {
  height: 20px;
  padding: 12px 15px 10px 15px;
  line-height: 22px; }
  html[data-rtl-language='true'] .main_panes > header h1, html[data-rtl-language='true']
  .workspace > header h1, html[data-rtl-language='true']
  .pane > header h1 {
    direction: rtl; }
  .main_panes > header h1 > button,
  .workspace > header h1 > button,
  .pane > header h1 > button {
    float: right; }
    html[data-rtl-language='true'] .main_panes > header h1 > button, html[data-rtl-language='true']
    .workspace > header h1 > button, html[data-rtl-language='true']
    .pane > header h1 > button {
      float: left; }

.pane.right > header h1 {
  padding-left: 30px; }
  html[data-rtl-language='true'] .pane.right > header h1 {
    padding-right: 30px; }

.workspace .chat-section {
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  z-index: 2;
  background-color: #ffffff; }

.main_panes.flush_top > .pane {
  top: 50px; }

.filter-grid-list div.scroll_content {
  top: 41px; }

.filter-grid-list.mode-notice div.scroll_content {
  top: 104px; }

.user .scroll_content, .organization .scroll_content {
  position: absolute;
  top: 148px;
  left: 0;
  right: 0;
  bottom: 0;
  overflow: auto; }

html[data-rtl-language='true'] .organization .scroll_content {
  direction: rtl;
  right: 10px; }

.user .devices.scroll_content {
  top: 117px; }

.collapsible.filters .pane.left .pin_control, .collapsible.user_filters .pane.left .pin_control {
  margin-top: 23px;
  margin-right: 25px;
  transition: right 0.2s ease 0.4s; }
  html[data-rtl-language='true'] .collapsible.filters .pane.left .pin_control, html[data-rtl-language='true'] .collapsible.user_filters .pane.left .pin_control {
    margin-left: 25px;
    margin-right: 9px;
    transition: left 0.2s ease 0.4s; }

.collapsible.filters.collapsed .pane.left .pin_control, .collapsible.user_filters.collapsed .pane.left .pin_control {
  right: -19px; }
  html[data-rtl-language='true'] .collapsible.filters.collapsed .pane.left .pin_control, html[data-rtl-language='true'] .collapsible.user_filters.collapsed .pane.left .pin_control {
    left: -19px;
    right: auto; }

.collapsible.filters.collapsed.peeking .pane.left .pin_control, .collapsible.user_filters.collapsed.peeking .pane.left .pin_control {
  right: -4px; }
  html[data-rtl-language='true'] .collapsible.filters.collapsed.peeking .pane.left .pin_control, html[data-rtl-language='true'] .collapsible.user_filters.collapsed.peeking .pane.left .pin_control {
    left: -4px;
    right: auto; }

section.user_filters .user-filter-title {
  display: inline-block;
  max-width: 100%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  vertical-align: bottom; }

section.user_filters.previewing .right header h1 {
  margin-right: 415px; }

section.filters header, section.user_filters header, section.incidents header {
  background-color: transparent;
  border-width: 0; }

section.filters .editor-toggle, section.user_filters .editor-toggle, section.incidents .editor-toggle {
  width: 100%; }

section.filters .left header h1, section.user_filters .left header h1, section.incidents .left header h1 {
  font-size: 14px;
  color: #2F3941;
  font-weight: 600;
  border-bottom: 1px solid #D8DCDE;
  /* Grey-300 */
  padding: 24px 0 5px 0;
  margin: 0 30px; }
  html[data-rtl-language='true'] section.filters .left header h1, html[data-rtl-language='true'] section.user_filters .left header h1, html[data-rtl-language='true'] section.incidents .left header h1 {
    direction: rtl; }

section.filters .left header .action_button, section.user_filters .left header .action_button, section.incidents .left header .action_button {
  margin-top: -4px;
  margin-right: 15px; }
  html[data-rtl-language='true'] section.filters .left header .action_button, html[data-rtl-language='true'] section.user_filters .left header .action_button, html[data-rtl-language='true'] section.incidents .left header .action_button {
    margin-left: 15px;
    margin-right: 0; }

section.filters .right header, section.user_filters .right header, section.incidents .right header {
  padding-right: 30px; }
  html[data-rtl-language='true'] section.filters .right header, html[data-rtl-language='true'] section.user_filters .right header, html[data-rtl-language='true'] section.incidents .right header {
    padding-left: 30px;
    padding-right: 0; }
  section.filters .right header .origin, section.user_filters .right header .origin, section.incidents .right header .origin {
    margin: 30px 0px 5px 0; }
    html[data-rtl-language='true'] section.filters .right header .origin, html[data-rtl-language='true'] section.user_filters .right header .origin, html[data-rtl-language='true'] section.incidents .right header .origin {
      float: left; }
  section.filters .right header h1, section.user_filters .right header h1, section.incidents .right header h1 {
    font-size: 20px;
    color: #2F3941;
    font-weight: 600;
    padding-top: 27px;
    padding-bottom: 5px;
    margin-right: 160px;
    white-space: nowrap; }
    html[data-rtl-language='true'] section.filters .right header h1, html[data-rtl-language='true'] section.user_filters .right header h1, html[data-rtl-language='true'] section.incidents .right header h1 {
      direction: rtl;
      margin-left: 160px;
      margin-right: 0; }
  section.filters .right header .skill-view-description, section.filters .right header .header-count, section.user_filters .right header .skill-view-description, section.user_filters .right header .header-count, section.incidents .right header .skill-view-description, section.incidents .right header .header-count {
    margin-left: 30px;
    font-size: 14px;
    line-height: 18px;
    font-weight: 400;
    color: #68737D; }
    html[data-rtl-language='true'] section.filters .right header .skill-view-description, html[data-rtl-language='true'] section.filters .right header .header-count, html[data-rtl-language='true'] section.user_filters .right header .skill-view-description, html[data-rtl-language='true'] section.user_filters .right header .header-count, html[data-rtl-language='true'] section.incidents .right header .skill-view-description, html[data-rtl-language='true'] section.incidents .right header .header-count {
      margin-left: 0;
      margin-right: 30px; }
  section.filters .right header .skill-view-description, section.user_filters .right header .skill-view-description, section.incidents .right header .skill-view-description {
    margin-top: 10px; }
  section.filters .right header .object_options_btn, section.user_filters .right header .object_options_btn, section.incidents .right header .object_options_btn {
    position: relative;
    width: 30px;
    height: 30px; }
    section.filters .right header .object_options_btn:after, section.user_filters .right header .object_options_btn:after, section.incidents .right header .object_options_btn:after {
      content: "";
      position: absolute;
      border-left: 4px solid transparent;
      border-right: 4px solid transparent;
      border-top: 4px solid #2F3941;
      /* Grey-800 */
      top: 11px;
      left: 10px; }

section.filters .object_options, section.incidents .object_options {
  float: right;
  margin: 30px 0px 5px 10px; }
  html[data-rtl-language='true'] section.filters .object_options, html[data-rtl-language='true'] section.incidents .object_options {
    float: left;
    margin: 30px 10px 5px 4px; }
  section.filters .object_options .menu, section.incidents .object_options .menu {
    margin-top: 0; }

section.user_filters .editing-actions {
  top: 30px;
  right: 30px; }
  html[data-rtl-language='true'] section.user_filters .editing-actions {
    left: 30px;
    right: auto; }
  section.user_filters .editing-actions > .btn-group,
  section.user_filters .editing-actions > .btn {
    margin: 0 0 0 7px; }
    html[data-rtl-language='true'] section.user_filters .editing-actions > .btn-group, html[data-rtl-language='true']
    section.user_filters .editing-actions > .btn {
      float: right;
      margin: 0 7px 0 0; }

section.user_filters .filter-export {
  top: 30px;
  right: 30px; }
  html[data-rtl-language='true'] section.user_filters .filter-export {
    left: 30px;
    right: auto; }

section.user_filters .filter-editor.popover {
  top: 90px; }

section.user_filters .filter-grid-list aside {
  border-top: 1px solid #D8DCDE;
  /* Grey-300 */ }

.section.ticket .pane_body {
  padding: 0 12px; }

.pane.right .filter-grid-list footer {
  position: absolute;
  background: none;
  border-width: 0;
  height: auto;
  bottom: auto;
  left: auto !important; }
  html[data-rtl-language='true'] .pane.right .filter-grid-list footer {
    left: 40px !important; }
  .pane.right .filter-grid-list footer .dropdown-menu {
    margin: 0; }
  .pane.right .filter-grid-list footer .controls-group {
    margin: 0; }

.pane.center {
  display: flex;
  justify-content: center;
  align-items: center; }

html[data-rtl-language='true'] section.bulk-mode .pane.right .filter-grid-list footer, html[data-rtl-language='true'] section.organization .pane.right .filter-grid-list footer {
  left: 70px !important; }

.bulk-mode .pane.right.section {
  bottom: 0; }

.organization .pane.right .filter-grid-list footer {
  right: 70px;
  top: -101px; }

.user .pane.right .filter-grid-list footer {
  right: 70px;
  top: -139px; }

.filters .pane.right .filter-grid-list footer, .user_filters .pane.right .filter-grid-list footer {
  right: 70px;
  top: -50px; }

.filters .pane.right .filter-grid-list.suspended footer, .user_filters .pane.right .filter-grid-list.suspended footer {
  right: 30px; }

.incidents .pane.right .filter-grid-list footer {
  right: 30px;
  top: -50px; }

.dashboard .pane.right .filter-grid-list footer {
  right: 30px;
  top: -35px; }

.l-mt-1 {
  margin-top: 1px; }

/* END ./app/assets/stylesheets/layout.scss */
/* BEGIN ./app/assets/stylesheets/working.scss */
.working.ticket header, .working.ticket footer, .working.ticket .pane.section {
  opacity: 0.5; }

.working.ticket:before {
  content: url(/agent/assets/icons/spinners/loading_2x_ff-5a32811d96bf097f7015d132aba9765f.gif);
  position: fixed;
  top: 30%;
  left: 50%;
  margin: 21px 0 0 110px;
  z-index: 10; }

.working .icon-loading-spinner {
  display: inline-block;
  vertical-align: baseline;
  height: 13px; }

.working .empty_set {
  display: none; }

.loading-audits {
  position: absolute;
  top: 10px;
  left: 0;
  bottom: 0;
  right: 0;
  z-index: 10;
  background-color: #ffffff; }

.icon-loading-spinner {
  width: 50px;
  background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat 10px 3px;
  display: none; }
  .icon-loading-spinner.audits {
    display: block;
    margin: auto;
    margin-top: 360px; }

/* END ./app/assets/stylesheets/working.scss */
/* BEGIN ./app/assets/stylesheets/property_box.scss */
.left.pane.ticket-sidebar.section {
  overflow: visible;
  z-index: 9;
  /* .pane.right is 8 */ }

.left.pane h2 {
  color: #49545C;
  margin: 8px 0 -13px 19px;
  float: left;
  display: inline-block;
  width: 300px;
  font-size: 12px;
  font-weight: 400; }

.left.pane .log {
  color: #2F3941;
  font-size: 12px;
  line-height: 20px;
  margin: 10px 0 8px 23px;
  float: left;
  width: 300px; }
  html[data-rtl-language='true'] .left.pane .log {
    direction: rtl;
    float: right;
    margin: 10px 23px 8px 0; }
  .left.pane .log > span {
    color: #68737D;
    padding-right: 3px;
    font-weight: 400; }
  .left.pane .log div {
    display: inline; }

.left.pane .sidebar_box_container {
  overflow-y: auto;
  overflow-x: hidden;
  padding-bottom: 68px;
  box-sizing: border-box;
  height: 100%; }

.left.pane .customer_context {
  background: #fff; }

.customer_context.app.pane {
  position: absolute;
  top: 101px;
  right: 0;
  bottom: 50px;
  left: auto;
  width: 370px;
  box-sizing: border-box;
  border-left: 1px solid rgb(221, 221, 221); }
  html[data-rtl-language='true'] .customer_context.app.pane {
    border-left: 0px;
    border-right: 1px solid rgb(221, 221, 221); }

.main_panes .with_customer_context_pane {
  right: 370px; }
  html[data-rtl-language='true'] .main_panes .with_customer_context_pane.pane.right {
    left: 370px; }

.form_field {
  float: left;
  width: 100%;
  margin: 0; }
  html[data-rtl-language='true'] .form_field {
    float: right; }
  .form_field--narrow {
    width: 47%;
    margin-right: 6%;
    /* general sibling selector (~) instead of adjacent sibling selector (~) */
    /* because type and priority can be separated by invisible ticket fields */ }
    html[data-rtl-language='true'] .form_field--narrow {
      margin-left: 6%;
      margin-right: 0; }
    .form_field--narrow ~ .form_field--narrow {
      margin-right: 0; }
      html[data-rtl-language='true'] .form_field--narrow ~ .form_field--narrow {
        margin-left: 0; }
  .form_field label {
    font-size: 12px;
    color: #68737D;
    float: none;
    margin: 4px 0 6px 0;
    text-align: left;
    z-index: 0; }
    html[data-rtl-language='true'] .form_field label {
      text-align: right; }
    .form_field label .info {
      float: right;
      width: auto;
      margin: 0;
      padding-top: 1px; }
      html[data-rtl-language='true'] .form_field label .info {
        float: left; }
  .form_field label, .form_field select {
    display: block; }
  .sidebar_box_container .flex-label {
    display: flex;
    justify-content: space-between; }
  .sidebar_box_container .flex-label > div {
    font-size: 12px;
    margin: 4px 0 6px 0; }
  .sidebar_box_container label {
    display: inline-block; }
  .form_field .token_list {
    min-height: 22px;
    width: 274px; }
  .form_field .ui-button input, .form_field .token_list input {
    outline: none; }
  .form_field input, .form_field textarea {
    box-shadow: none;
    padding: 3px;
    min-height: 18px;
    box-sizing: border-box; }
    html[data-rtl-language='true'] .form_field input, html[data-rtl-language='true'] .form_field textarea {
      text-align: right;
      margin-left: 7px;
      margin-right: 0; }
    .form_field input .highlightable, .form_field textarea .highlightable {
      background-color: transparent;
      background-image: none; }
    div .form_field input[type="checkbox"], div .form_field textarea[type="checkbox"] {
      display: inline-block;
      height: auto;
      margin: 5px 7px 5px 0;
      width: auto; }
      div .form_field input[type="checkbox"] + label, div .form_field textarea[type="checkbox"] + label {
        display: inline-block;
        line-height: 11px; }
  html[data-rtl-language='true'] .form_field input {
    text-align: right;
    margin-left: 7px;
    margin-right: 0; }
  .form_field > input, .form_field textarea, .form_field .token_list, .form_field .zd-menu-list-holder {
    display: block;
    background-image: linear-gradient(#fafafa, #fff); }
  .form_field > input, .form_field textarea {
    border-radius: 2px; }
  .form_field textarea {
    resize: vertical; }
  .form_field .tagger_value {
    text-align: left; }

.property_box {
  position: relative;
  float: left;
  margin: 8px;
  margin-bottom: 1px;
  width: 284px;
  background: #FFF;
  padding: 10px 13px 10px 15px;
  border: 1px #D8DCDE solid;
  border-radius: 5px; }
  .property_box .ui-button-text {
    padding-left: 0.7em; }
  .property_box div.form_field {
    margin-bottom: 8px; }
    html[data-rtl-language='true'] .property_box div.form_field {
      direction: rtl; }
  .property_box .suggestions {
    clear: left;
    border-top: 1px solid #87929D;
    /* Grey-500 */
    position: absolute;
    z-index: 10000; }
    .property_box .suggestions li.ui-menu-item {
      position: relative; }
      .property_box .suggestions li.ui-menu-item .icon {
        position: absolute;
        top: 7px;
        left: 7px;
        width: 16px;
        height: 16px; }
      .property_box .suggestions li.ui-menu-item a {
        color: #2F3941;
        white-space: nowrap;
        text-overflow: ellipsis;
        overflow: hidden;
        border: none;
        background-repeat: no-repeat;
        background-position: 3px 4px; }
        .property_box .suggestions li.ui-menu-item a.ui-state-focus {
          background-color: #F8F9F9;
          /* Grey-100 */ }
      .property_box .suggestions li.ui-menu-item a span.postscript {
        color: #C2C8CC;
        font-size: 12px;
        padding-left: 6px; }
      .property_box .suggestions li.ui-menu-item.group > a, .property_box .suggestions li.ui-menu-item.agent > a {
        padding-left: 27px; }
    .property_box .suggestions.ios-style {
      height: auto;
      max-height: 200px; }
  .property_box .checkbox-field {
    margin-top: 3px; }
    .property_box .checkbox-field + .checkbox-field {
      margin-top: -4px; }
  .property_box.ticket_properties .tooltip.inside {
    position: fixed;
    top: auto !important;
    bottom: 2px;
    left: 82px !important; }
    .property_box.ticket_properties .tooltip.inside .tooltip-inner {
      max-width: none;
      width: 278px;
      padding: 14px 0;
      text-align: center; }

::-webkit-input-placeholder,
:-moz-placeholder ::-moz-placeholder :-ms-input-placeholder {
  color: #68737D; }

html[lang|="ja"] .left.pane .log {
  font-size: 12px; }

.ticket-sidebar {
  display: flex;
  flex-direction: column;
  /* Convert ticket fields to flex box */
  /* Don't flex children of ticket fields except sidebar box sidebar_box_container. */
  /* We do this because the legacy code has not been converted to flexbox */
  /* and sidebar_box_container should fill up remaining space. */ }
  .ticket-sidebar.higher-index:hover {
    /* Indexes in Lotus are in a total mess so we are unable to add */
    /* a hover card to the sidebar without it being belove the toolbar. */
    /* But changing the sidebar index to a higher index will block the */
    /* popovers that show up when you hover over the toolbar tabs. */
    /* So what we need to do is change the z-index temporarly while */
    /* we're hovering over the sidebar. */
    z-index: 11 !important; }
  .ticket-sidebar .ticket_fields,
  .ticket-sidebar .customer_context {
    display: flex;
    flex: 1;
    flex-direction: column;
    overflow: auto; }
    .ticket-sidebar .ticket_fields.show,
    .ticket-sidebar .customer_context.show {
      display: flex; }
    .ticket-sidebar .ticket_fields.hide,
    .ticket-sidebar .customer_context.hide {
      display: none; }
  .ticket-sidebar .ticket_fields > * {
    flex: none; }
  .ticket-sidebar .ticket_fields .sidebar_box_container {
    flex: auto; }
  .ticket-sidebar .property_box {
    background: inherit;
    border: none;
    margin: 0;
    padding: 22px 31px 20px 31px;
    width: 268px;
    border-bottom: 1px solid #E9EBED;
    /* Grey-200 */
    border-radius: 0px; }
  .ticket-sidebar .form_field > input, .ticket-sidebar .form_field textarea {
    border: 1px solid #D8DCDE;
    border-radius: 2px;
    padding: 5px; }
    .ticket-sidebar .form_field > input:focus, .ticket-sidebar .form_field textarea:focus {
      border-color: #1f73b7 !important;
      box-shadow: 0 0 0 3px rgba(31, 115, 183, 0.35) !important;
      outline: thick none !important; }
  .ticket-sidebar .form_field > input, .ticket-sidebar .form_field textarea, .ticket-sidebar .form_field .token_list, .ticket-sidebar .form_field .zd-menu-list-holder {
    background-image: none; }
  .ticket-sidebar .zd-selectmenu-base, .ticket-sidebar .zd-tag-menu-root {
    background-image: none; }

/* END ./app/assets/stylesheets/property_box.scss */
/* BEGIN ./app/assets/stylesheets/zd_menu.scss */
.zd-menu-item > a .zd-aux {
  color: #C2C8CC;
  font-size: 12px; }

.zd-state-hover .zd-icon-arrow-down {
  border-top-color: #2F3941; }

.zd-menu-list-holder {
  width: 100% !important; }

/*
zd-selectmenu-focus-proxy input elements should be technically visible in order
to be able to gain focus. They need to be focused to prevent key inputs staying
on the contenteditable element instead of the button of the target dropdown.
*/
.zd-selectmenu-focus-proxy {
  opacity: 0.01; }

/********************************************/
.zd-menu-item.brand > .zd-menu-item-icon {
  top: 6px;
  left: 6px;
  height: 30px;
  width: 30px;
  text-align: center;
  overflow: hidden;
  border-radius: 4px; }
  .zd-menu-item.brand > .zd-menu-item-icon + a {
    padding-left: 44px; }
    html[data-rtl-language='true'] .zd-menu-item.brand > .zd-menu-item-icon + a {
      padding-left: 0;
      padding-right: 44px; }

.brand .zd-menu-item > a {
  padding: 12px 8px 12px 6px; }

.zd-menu-item.group > a, .zd-menu-item.agent > a {
  padding-left: 27px; }

.zd-menu-item span.suspended {
  color: #B94A48; }

.zd-selectmenu-base .icon {
  position: relative;
  display: inline-block;
  vertical-align: middle;
  text-align: center;
  overflow: hidden;
  border-radius: 4px;
  width: 20px;
  height: 18px; }
  .zd-selectmenu-base .icon > img {
    max-height: 100%; }

.zd-state-disabled .zd-selectmenu-base {
  cursor: default; }

.brand-widget .zd-selectmenu-base {
  height: 33px;
  padding-left: 6px; }
  .brand-widget .zd-selectmenu-base .icon {
    width: 30px;
    height: 30px;
    margin-right: 8px; }

.zd-selectmenu-base.group .icon {
  margin: 3px 0 0 4px; }

.zd-selectmenu-base.agent .icon {
  margin: 3px 0 0 4px; }

.zd-tag-menu-root {
  min-height: 28px; }

.zd-tag-menu-root .zd-tag-editor-holder input {
  box-shadow: none !important; }

.zd-tag-item a {
  color: #2F3941; }

.zd-tag-item.zd-item-focus a {
  color: #ffffff; }

.zd-tag-menu-root .zd-state-disabled {
  border-color: #f1f1f1; }

.zd-combo-selectmenu .zd-highlight,
.zd-selectmenu .zd-highlight,
.zd-searchmenu .zd-highlight {
  font-weight: 600 !important;
  /* Highlight color is DARKER than the darkest text color in our palette
     because agents need strong contrast here to effectively scan results
     in the macro menu when typing to filter their macros.
     This color is based on Gray-800 in the 2018 palette, but darker.
   */
  color: #151A1E !important;
  background-color: transparent; }

/******** Requester Field *********/
.agent .zd-searchmenu-base {
  padding-left: 27px !important;
  background-repeat: no-repeat; }

.agent .zd-searchmenu .zd-menu-item > a {
  padding-left: 27px !important;
  padding-right: 2px !important; }

.agent .zd-searchmenu-root .icon {
  position: absolute;
  top: 7px;
  left: 9px;
  width: 20px;
  height: 18px; }

.zd-search-item-aux {
  padding-right: 6px; }
  html[data-rtl-language='true'] .zd-search-item-aux {
    padding-left: 6px;
    padding-right: 0; }

.brand-widget .zd-menu-item {
  white-space: nowrap; }

/*** font overrides ***/
.zd-selectmenu-root,
.zd-searchmenu-root,
.zd-combo-selectmenu-root {
  font-size: 12px; }

.zd-combo-selectmenu .zd-searchmenu-base {
  font-size: 14px !important; }

.zd-searchmenu-base {
  font-size: 14px; }

.zd-menu-item {
  font-size: 14px; }

.zd-selectmenu-base-content {
  font-size: 14px; }

/*** search control overrides ***/
.zd-state-search.zd-searchmenu-root:after, .zd-state-search.zd-combo-selectmenu-root:after {
  content: '';
  position: absolute;
  right: 8px;
  top: 50%;
  margin-top: -8px;
  width: 16px;
  height: 16px;
  background: #ffffff url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat 0 6px/16px; }
  html[data-rtl-language='true'] .zd-state-search.zd-searchmenu-root:after, html[data-rtl-language='true'] .zd-state-search.zd-combo-selectmenu-root:after {
    left: 8px;
    right: auto; }

.zd-state-search .zd-searchmenu-base {
  padding-right: 28px !important; }
  html[data-rtl-language='true'] .zd-state-search .zd-searchmenu-base {
    padding-left: 28px;
    padding-right: 0 !important; }

.zd-tag-menu-root .zd-menu-list-holder {
  width: 100% !important; }

/*** tags overrides ***/
.zd-tag-menu-root {
  box-shadow: none; }

.zd-tag-editor-holder input {
  background-color: transparent;
  margin-left: 1px; }

/*
Hide the UL empty list positioned above the input
field so that it does not overlap it. This is important to properly calculate
the visibility of the input element. The positioning logic samples two specific
points (with vertical coordinates 1px off the top of the input and 2px off
the bottom) to determine whether and how we should call scrollIntoView on the
input element
*/
.zd-state-zero .zd-menu-list-holder {
  display: none; }

.highlight_update .zd-menu-list-holder {
  background-color: transparent;
  background-image: none; }

.zd-combo-selectmenu .zd-highlight,
.zd-selectmenu .zd-highlight,
.zd-searchmenu .zd-highlight,
.zd-menu-item.autocomplete-label:first-child {
  font-weight: 600; }

.zd-tag-menu-root .zd-tag-editor-holder, .zd-tag-menu-root .zd-searchmenu-root, .zd-tag-menu-root input {
  height: 1px; }

.zd-tag-menu-root .zd-searchmenu-base {
  position: absolute; }

.zd-tag-menu-root.zd-state-focus .zd-tag-editor-holder, .zd-tag-menu-root.zd-state-focus .zd-searchmenu-root, .zd-tag-menu-root.zd-state-focus input, .zd-tag-menu-root.zd-state-zero .zd-tag-editor-holder, .zd-tag-menu-root.zd-state-zero .zd-searchmenu-root, .zd-tag-menu-root.zd-state-zero input {
  height: 22px; }

.zd-tag-menu-root.zd-state-focus .zd-tag-editor-holder, .zd-tag-menu-root.zd-state-zero .zd-tag-editor-holder {
  display: block; }

.zd-tag-menu-root.zd-state-focus .zd-searchmenu-base, .zd-tag-menu-root.zd-state-zero .zd-searchmenu-base {
  position: static;
  display: block; }

.zd-tag-menu-root.zd-state-disabled .zd-tag-editor-holder {
  display: none; }

.form_field .zd-tag-item {
  word-break: break-word; }

/* END ./app/assets/stylesheets/zd_menu.scss */
/* BEGIN ./app/assets/stylesheets/areas/_ticketing.scss */
.auto-answer__event {
  display: flex;
  flex-direction: row; }

.auto-answer__icon {
  display: flex;
  justify-content: center;
  align-items: center;
  border-radius: 5px; }

.auto-answer__spacer {
  width: 20px;
  max-width: 20px;
  min-width: 20px; }

.auto-answer__body {
  width: 100%; }

.auto-answer__body-spacer {
  height: 10px; }

.auto-answer__title-row {
  display: flex;
  align-items: baseline; }

.auto-answer__title-row-spacer {
  width: 5px; }

.auto-answer__title {
  font-weight: 600;
  font-size: 14px;
  max-width: 400px;
  overflow: hidden; }

.auto-answer__title-link {
  overflow: hidden;
  width: 100%;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #2F3941;
  /* Grey-800 */ }

.auto-answer__title-link:hover {
  color: #2F3941;
  /* Grey-800 */ }

.auto-answer__timestamp {
  font-size: 12px;
  color: #C2C8CC;
  /* Grey-400 */ }

.auto-answer__content {
  position: relative;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  padding: 20px;
  border-radius: 5px;
  background: white;
  transition: 0.6s ease-in-out; }

.auto-answer__content-solved, .auto-answer__content-unsolved {
  border: 1px solid #EFDAA3;
  background-color: #FFF6D9;
  padding: 20px;
  border-radius: 5px; }

.auto-answer__content-header {
  color: #49545C;
  padding: 0 5px 0 0; }

/* Send Events */
.auto-answer-send__title-row {
  display: flex;
  justify-content: flex-start;
  align-items: baseline; }

.auto-answer-send__title-and-address {
  display: flex;
  align-items: baseline; }

.auto-answer-send__address {
  font-size: 12px;
  color: #C2C8CC;
  /* Grey-400 */ }

.auto-answer__article-suggestions {
  list-style: disc; }

.auto-answer__available-item {
  margin-top: 10px;
  color: #08c;
  align-items: flex-end; }

.auto-answer__unavailable-item {
  margin-top: 10px;
  color: #08c; }

.auto-answer__article-suggestion {
  display: inline-flex;
  align-items: center;
  font-size: 14px; }

.auto-answer__permission-denied {
  color: gray;
  white-space: nowrap; }

.auto-answer__lock {
  margin-right: 2px;
  width: 14px;
  height: 14px; }

.auto-answer__tooltip-row {
  display: inline-flex;
  align-items: center;
  height: 20px;
  position: relative; }

.auto_answer__position--lotus {
  margin: 0 16px 16px 16px; }

.auto_answer__checking-permissions {
  background: url(/agent/assets/icons/spinners/loading_2x_ff-5a32811d96bf097f7015d132aba9765f.gif) transparent no-repeat;
  width: 175px;
  height: 175px;
  margin: 25px auto 0 auto; }

.auto-answer__permissions .garden-tooltip {
  position: absolute;
  z-index: 1;
  left: -3px;
  top: 125%;
  width: 150px;
  visibility: hidden;
  line-height: normal; }

.auto-answer__permissions--edit-mode .garden-tooltip {
  left: 1px; }

.auto-answer__permissions:hover .garden-tooltip {
  visibility: visible; }

.auto-answer__content-header-row {
  display: flex;
  justify-content: space-between; }

.auto-answer__show-irrelevant-li {
  list-style-type: none;
  display: flex;
  margin-left: -23px;
  position: relative;
  align-items: center; }

.auto-answer__irrelevant-explanation {
  margin-top: 20px;
  max-width: 520px; }

/* We have outdated garden CSS, and the new CSS doesn't position its contents properly */
.c-btn-new {
  -webkit-transition: border-color .25s ease-in-out,box-shadow .1s ease-in-out,background-color .25s ease-in-out,color .25s ease-in-out;
  transition: border-color .25s ease-in-out,box-shadow .1s ease-in-out,background-color .25s ease-in-out,color .25s ease-in-out;
  margin: 0;
  border: 1px solid #5293C7;
  /* blue-400 border for outline buttons */
  border-radius: 4px;
  background-color: transparent;
  cursor: pointer;
  padding: 0 2.25em;
  min-width: 8.3334em;
  overflow: visible;
  text-decoration: none;
  line-height: 2.34;
  white-space: nowrap;
  color: #1F73B7;
  /* Blue-600 */
  font-size: 12px;
  font-weight: 400;
  max-height: 30px;
  max-width: 150px; }

.c-btn-new.is-hovered, .c-btn-new:hover {
  border-color: transparent;
  background-color: #5293c7;
  /* Blue-400 */
  text-decoration: none;
  color: #fff; }

.auto-answer__util-break-out-of-height {
  height: 0; }

.auto-answer__available-item .auto-answer__enduser-activity-description {
  background-color: #819A9E;
  border-radius: 10px;
  cursor: default; }

.auto-answer__enduser-activity {
  margin-left: 5px; }

.auto-answer__enduser-activity .garden-tooltip {
  position: absolute;
  z-index: 1;
  visibility: hidden;
  top: 150%;
  padding: 1em;
  left: 0px;
  width: 150px;
  line-height: normal; }

.auto-answer__enduser-activity:hover .garden-tooltip {
  visibility: visible; }

.auto-answer__irrelevant-article-title {
  text-decoration: line-through; }

.auto-answer--checkbox-margin {
  margin-left: 5px; }

.auto-answer--edit-mode {
  max-width: unset;
  padding: 0 10px;
  outline: none; }

.auto-answer__onboarding-message {
  margin-bottom: 5px; }

.auto_answer__bot-left, .auto_answer__bot-left *,
.auto_answer__bot-right, .auto_answer__bot-right * {
  transition: height .5s, rx .5s, transform .5s; }

/* SAD */
.js-answer-bot-sad .auto_answer__bot-left {
  transform: translate(7px, 17px) rotate(-30deg); }

.js-answer-bot-sad .auto_answer__bot-right {
  transform: translate(29px, 15px) rotate(30deg); }

.js-answer-bot-sad .auto_answer__bot-eye-bottom {
  transform: translate(0px, 1px) scale(1); }

.js-answer-bot-sad .auto_answer__bot-eye-top {
  transform: translate(0px, 1px) scale(1, 0.1); }

/* HAPPY */
.js-answer-bot-happy .auto_answer__bot-left {
  transform: translate(8px, 15px) rotate(0deg); }

.js-answer-bot-happy .auto_answer__bot-right {
  transform: translate(27px, 15px) rotate(0deg); }

.js-answer-bot-happy .auto_answer__bot-eye-bottom {
  transform: translate(0px, 1px) scale(1, 0.1); }

.js-answer-bot-happy .auto_answer__bot-eye-top {
  transform: translate(0px, 1px) scale(1); }

/* Look at Improve Answers */
.js-answer-bot[data-improve=true] .auto_answer__bot-left {
  transform: translate(12px, 23px) rotate(0deg); }

.js-answer-bot[data-improve=true] .auto_answer__bot-right {
  transform: translate(31px, 23px) rotate(0deg); }

/* BLINK */
.js-answer-bot-blink .auto_answer__bot-left {
  transform: translate(7px, 19px); }

.js-answer-bot-blink .auto_answer__bot-right {
  transform: translate(28px, 19px); }

.js-answer-bot-blink .auto_answer__bot-eye-top,
.js-answer-bot-blink .auto_answer__bot-eye-bottom {
  transform: translate(0px, 1px) scale(1, 0.1); }

/* REGULAR */
.js-answer-bot-idle .auto_answer__bot-left {
  transform: translate(7px, 19px); }

.js-answer-bot-idle .auto_answer__bot-right {
  transform: translate(28px, 19px); }

.js-answer-bot-idle .auto_answer__bot-eye-top,
.js-answer-bot-idle .auto_answer__bot-eye-bottom {
  transform: translate(0px, 1px) scale(1, 1); }

@keyframes auto-answer__onboarding-dismiss-animation {
  0% {
    opacity: 0.6;
    visibility: visible; }
  100% {
    opacity: 0;
    visibility: hidden; } }

.is-dismissed {
  animation: auto-answer__onboarding-dismiss-animation 0.6s ease-in-out forwards; }

.auto-answer__onboarding-dismiss {
  width: 14px;
  height: 14px;
  position: relative;
  top: 2px;
  color: gray; }

.rapid-resolve__event {
  display: flex;
  flex-direction: row; }

.rapid-resolve__icon img {
  display: flex;
  justify-content: center;
  align-items: center;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-radius: 5px;
  width: 40px; }

/* BEGIN ./app/assets/stylesheets/components/knowledge_event.scss */
.knowledge-event__event {
  display: flex;
  flex-direction: row; }

.knowledge-event__icon {
  display: flex;
  justify-content: center;
  align-items: center;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-radius: 5px; }

.knowledge-event__avatar-body-spacer {
  width: 20px;
  max-width: 20px;
  min-width: 20px; }

.knowledge-event__body {
  width: 100%; }

.knowledge-event__body-spacer {
  height: 10px; }

.knowledge-event__title-row {
  display: flex;
  align-items: baseline; }

.knowledge-event__title-row-spacer {
  width: 5px; }

.knowledge-event__title {
  font-weight: 600;
  font-size: 14px;
  max-width: 400px;
  overflow: hidden; }

.knowledge-event__title-link {
  overflow: hidden;
  width: 100%;
  text-overflow: ellipsis;
  white-space: nowrap;
  color: #2F3941;
  /* Grey-800 */ }

.knowledge-event__timestamp {
  font-size: 12px;
  color: #C2C8CC;
  /* Grey-400 */ }

.knowledge-event__content {
  background-color: white;
  border: none;
  padding: 0;
  border-radius: 3px; }

/* END ./app/assets/stylesheets/components/knowledge_event.scss */
.rounded-box-avatar {
  width: 40px;
  height: 40px;
  border-radius: 5px;
  display: flex;
  align-items: center;
  justify-content: center; }

.rounded-box-avatar__thumbnail-container {
  display: flex;
  -webkit-transition: background-color .3s;
  transition: background-color .3s;
  border-radius: 50%;
  box-sizing: border-box;
  margin: 0;
  position: relative; }

.rounded-box-avatar__img {
  -webkit-transition: all .3s;
  transition: all .3s;
  border-radius: 50%;
  background-clip: content-box;
  width: 100%;
  height: 100%;
  vertical-align: bottom; }

.rounded-box-avatar__thumbnail-container--xs {
  width: 24px;
  height: 24px; }

.rounded-box-avatar__thumbnail-container--sm {
  width: 32px;
  height: 32px; }

.rounded-box-avatar__thumbnail-container--md {
  width: 40px;
  height: 40px; }

.rounded-box-avatar__thumbnail-container--lg {
  width: 50px;
  height: 50px; }

/* BEGIN ./app/assets/stylesheets/components/macro_preview.scss */
.macro-preview-enabled .zd-menu-item.zd-leaf {
  display: flex;
  flex-direction: row-reverse;
  justify-content: space-between;
  align-items: center; }

.macro-preview-enabled .zd-menu-item.zd-leaf > a {
  max-width: 90%; }

.macro-preview__preview-icon {
  width: 28px;
  height: 28px;
  margin: -4px;
  /* TODO: followup after GA: use the CSS box model properly: https://zendesk.atlassian.net/browse/AI-6181 */
  opacity: 0;
  border: 1px solid #87929D;
  /* Grey-500 */
  border-radius: 4px;
  background: transparent url("/agent/assets/icons/eye-aacba239f06e63f01c1bbe9b7b7acb8b.svg") center/contain no-repeat;
  background-size: auto;
  outline: 0; }

.macro-preview-enabled .zd-item-focus > .macro-preview__preview-icon {
  opacity: 0.4; }

.macro-preview-enabled .macro-preview__preview-icon:hover {
  opacity: 0.66; }

.macro-preview__description-tooltip {
  padding: 20px !important;
  min-width: 200px;
  max-width: 400px;
  position: fixed;
  flex-direction: column;
  justify-content: center;
  font-size: 2em;
  /* 1 higher than the macro menu's z-index */
  z-index: 10001; }
  html[data-rtl-language='true'] .macro-preview__description-tooltip {
    direction: rtl; }

.macro-preview__description-tooltip .macro-preview__description-title,
.macro-preview__description-tooltip .macro-preview__description,
.macro-preview__description-tooltip .macro-preview__keyboard-shortcut {
  font-size: 1em;
  line-height: normal; }

.macro-preview__description-tooltip .macro-preview__description-title {
  padding-bottom: 1.25em; }

.macro-preview__description-tooltip .macro-preview__description {
  word-wrap: break-word; }

.macro-preview__description-tooltip .macro-preview__keyboard-shortcut {
  padding-top: 1.25em; }

.macro-preview__description-tooltip .macro-preview__keyboard-shortcut kbd {
  padding: 0 0 0 30px;
  font-family: inherit; }
  html[data-rtl-language='true'] .macro-preview__description-tooltip .macro-preview__keyboard-shortcut kbd {
    padding: 0 30px 0 0; }

/* END ./app/assets/stylesheets/components/macro_preview.scss */
/* END ./app/assets/stylesheets/areas/_ticketing.scss */
/* BEGIN ./app/assets/stylesheets/areas/ipm.scss */
div.feature-notifications {
  user-select: none;
  cursor: default;
  /* must be under tooltips, modals, and their backdrops */
  z-index: 990;
  right: 7px;
  left: auto;
  top: 52px;
  bottom: auto;
  margin-top: 0;
  overflow: visible;
  width: 520px; }
  html[data-rtl-language='true'] div.feature-notifications {
    left: 7px;
    right: auto;
    margin: 0 -280px 0 0; }
  div.feature-notifications .modal-header {
    padding: 11px 15px; }
    div.feature-notifications .modal-header h5 {
      display: inline-block;
      margin-left: 10px;
      font-weight: 600; }
      html[data-rtl-language='true'] div.feature-notifications .modal-header h5 {
        margin-left: 0;
        margin-right: 10px; }
        html[data-rtl-language='true'] div.feature-notifications .modal-header h5 .close {
          float: left; }
    div.feature-notifications .modal-header .paginate {
      display: inline-block;
      float: right;
      margin-top: 2px;
      /* same as '.modal-header .close' */
      margin-right: 15px;
      color: #87929D;
      /* Grey-500 */ }
      html[data-rtl-language='true'] div.feature-notifications .modal-header .paginate {
        float: left;
        margin-left: 15px;
        margin-right: 0; }
      div.feature-notifications .modal-header .paginate span {
        padding: 0 2px; }
  div.feature-notifications .modal-body {
    padding: 18px 24px; }
    div.feature-notifications .modal-body .body {
      padding-top: 8px;
      padding-bottom: 8px; }
  div.feature-notifications .left {
    float: left;
    width: 150px;
    height: 150px;
    overflow: hidden;
    position: relative;
    /* image corner */ }
    html[data-rtl-language='true'] div.feature-notifications .left {
      float: right; }
    div.feature-notifications .left::after {
      border-radius: 20px;
      display: block;
      position: absolute;
      border: 10px solid white;
      top: -10px;
      bottom: -10px;
      left: -10px;
      right: -10px;
      content: ""; }
  div.feature-notifications .right {
    float: right;
    width: 300px;
    position: relative;
    padding-bottom: 30px;
    min-height: 120px; }
    html[data-rtl-language='true'] div.feature-notifications .right {
      float: left; }
    div.feature-notifications .right .actions {
      position: absolute;
      bottom: 0;
      left: 0;
      right: 0;
      height: 28px; }
      div.feature-notifications .right .actions .options-button {
        float: right;
        cursor: pointer;
        margin-top: 4px; }
        html[data-rtl-language='true'] div.feature-notifications .right .actions .options-button {
          float: left; }
        div.feature-notifications .right .actions .options-button .cog {
          /*TODO: Don't use a sprite*/
          height: 24px;
          width: 24px;
          display: inline-block; }
        div.feature-notifications .right .actions .options-button:hover .cog, div.feature-notifications .right .actions .options-button:focus .cog {
          /* Maybe just directly modify opacity instead of spriting the same shape */ }
        div.feature-notifications .right .actions .options-button:hover .caret, div.feature-notifications .right .actions .options-button:focus .caret {
          opacity: 0.65; }
        div.feature-notifications .right .actions .options-button.open .cog {
          /* Maybe just directly modify opacity instead of spriting the same shape */ }
        div.feature-notifications .right .actions .options-button .caret {
          margin-top: 10px;
          margin-left: -2px; }
  div.feature-notifications .options {
    display: none;
    position: absolute;
    right: 11px;
    bottom: -60px;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    background-color: #FFF;
    padding: 10px 0px;
    border-radius: 4px; }
    html[data-rtl-language='true'] div.feature-notifications .options {
      left: 11px;
      right: auto; }
    div.feature-notifications .options.show {
      display: block; }
    div.feature-notifications .options .feature-notifications-toggle {
      color: #2F3941;
      display: block;
      padding: 5px 50px 5px 20px;
      position: relative;
      transition: background-color 0.125s ease 0s; }
      html[data-rtl-language='true'] div.feature-notifications .options .feature-notifications-toggle {
        padding: 5px 20px 5px 50px; }
      div.feature-notifications .options .feature-notifications-toggle:hover {
        background-color: #E9EBED; }
      div.feature-notifications .options .feature-notifications-toggle.current .zd-svg-icon-ok {
        opacity: 0.85; }
      div.feature-notifications .options .feature-notifications-toggle .zd-svg-icon-ok {
        position: absolute;
        right: 15px;
        top: 5px;
        opacity: 0; }
        html[data-rtl-language='true'] div.feature-notifications .options .feature-notifications-toggle .zd-svg-icon-ok {
          left: 15px;
          right: auto; }
  div.feature-notifications .learn-more, div.feature-notifications .call-to-action {
    display: none;
    margin-bottom: 10px; }
    div.feature-notifications .learn-more.visible, div.feature-notifications .call-to-action.visible {
      display: inline-block; }

/* END ./app/assets/stylesheets/areas/ipm.scss */
/* BEGIN ./app/assets/stylesheets/areas/device_list.scss */
/* See below for RTL language positioning of these elements - LOCAL-822 */
.device_list {
  padding: 0 30px;
  /* This is the default twitter bootstrap style. */
  /* Someone has undone it, and therefore, it must be re-done here :( */
  /* Overriding some styles from elsewhere in the app :( */ }
  html[data-rtl-language='true'] .device_list {
    direction: rtl; }
  .device_list .btn-group {
    display: inline-block; }
  .device_list h4.list-heading {
    border-bottom: 0;
    padding: 0; }
  .device_list .heading {
    float: left;
    padding: 16px 10px 10px 0;
    max-width: 72%;
    margin-left: 0; }
    html[data-rtl-language='true'] .device_list .heading {
      float: right;
      text-align: right;
      padding: 16px 0 10px 10px; }
    .device_list .heading p {
      color: #49545C; }
  .device_list .email_notifications {
    margin-left: 0;
    padding: 16px 0 10px 10px;
    text-align: right; }
    .device_list .email_notifications h4, .device_list .email_notifications .btn-group {
      display: inline-block; }
    html[data-rtl-language='true'] .device_list .email_notifications .list-heading {
      position: absolute;
      left: 115px; }
    .device_list .email_notifications .btn-group {
      margin-left: 7px;
      margin-top: -3px;
      float: right; }
      html[data-rtl-language='true'] .device_list .email_notifications .btn-group {
        float: left; }
      .device_list .email_notifications .btn-group .btn {
        line-height: 12px; }
      .device_list .email_notifications .btn-group .caret {
        margin-top: 4px; }
    .device_list .email_notifications .btn {
      margin-bottom: 6px; }
  .device_list .filter_tickets {
    border-top: 0;
    margin-left: 0; }
    .device_list .filter_tickets th:first-child {
      padding-left: 0; }
    .device_list .filter_tickets th:first-child, .device_list .filter_tickets td:first-child {
      padding-left: 0;
      padding: 5px; }
    .device_list .filter_tickets .disabled span {
      color: #C2C8CC;
      /* Grey-400 */ }
    .device_list .filter_tickets input {
      margin: 0;
      width: 95%; }
    .device_list .filter_tickets .user_token_list {
      padding-top: 15px; }
      html[data-rtl-language='true'] .device_list .filter_tickets .user_token_list {
        direction: rtl; }
    .device_list .filter_tickets .no_tokens_message td {
      padding: 12px;
      color: #68737D; }
  .device_list h4.list-heading:first-child {
    padding-left: 0; }
    html[data-rtl-language='true'] .device_list h4.list-heading:first-child {
      padding-right: 0; }

/* END ./app/assets/stylesheets/areas/device_list.scss */
/* BEGIN ./app/assets/stylesheets/areas/user_token_list.scss */
.user_token_list {
  padding-top: 15px; }

/* END ./app/assets/stylesheets/areas/user_token_list.scss */
/* BEGIN ./app/assets/stylesheets/areas/nav_bar.scss */
#main_navigation {
  background-color: #03363D;
  /* Kale-700 */
  display: block;
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 60px;
  z-index: 10; }
  html[data-rtl-language='true'] #main_navigation {
    left: auto;
    right: 0; }
  #main_navigation .product_icon {
    display: flex;
    justify-content: center;
    align-items: center;
    background-color: transparent;
    margin: 15px 0 20px 18px;
    outline: none;
    width: 60px;
    height: 50px;
    margin: 0px;
    color: #78a300;
    fill: #fff; }
    #main_navigation .product_icon svg {
      width: 26px;
      height: 26px; }
  #main_navigation .apps_nav_bar .toolbar_link img {
    height: 30px;
    width: 30px;
    background-color: #ebebeb;
    border-radius: 4px;
    object-fit: cover; }
  #main_navigation .apps_nav_bar .toolbar_link.js-nav-bar-apps-tray__toggle svg {
    margin: 0; }
  #main_navigation .toolbar_link {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 60px;
    height: 50px;
    color: #fff;
    background-color: transparent;
    cursor: pointer;
    margin: 0;
    outline: none; }
    #main_navigation .toolbar_link.dashboard {
      margin-top: 24px; }
    #main_navigation .toolbar_link.admin {
      margin-bottom: 24px; }
    #main_navigation .toolbar_link.active-product-link {
      background-color: #56777A;
      /* Kale-400 */ }
      #main_navigation .toolbar_link.active-product-link > svg {
        opacity: 1.0; }
    #main_navigation .toolbar_link.active svg.app_icon {
      background-color: #56777A;
      /* Kale-400 */
      fill: #fff;
      opacity: 1; }
    #main_navigation .toolbar_link:not(.active):hover svg.app_icon {
      fill: #fff; }
    #main_navigation .toolbar_link svg {
      height: 26px;
      width: 26px;
      opacity: .5; }
      #main_navigation .toolbar_link svg.app_icon {
        width: 18px;
        height: 18px;
        padding: 6px;
        border-radius: 4px;
        background-color: rgba(255, 255, 255, 0.2);
        fill: #fff; }
    #main_navigation .toolbar_link:hover, #main_navigation .toolbar_link:focus {
      color: #fff; }
      #main_navigation .toolbar_link:hover > svg, #main_navigation .toolbar_link:focus > svg {
        opacity: 1.0; }
      #main_navigation .toolbar_link:hover:not(.active) svg.app_icon, #main_navigation .toolbar_link:focus:not(.active) svg.app_icon {
        background-color: rgba(255, 255, 255, 0.1); }
  #main_navigation .active-nav-tab {
    color: #666; }
  #main_navigation .create {
    margin-top: -2px; }
    #main_navigation .create.dropdown .dropdown-menu {
      margin: -68px 0 0 62px; }
  #main_navigation a.custom {
    background-image: none;
    display: block;
    margin: 6px 0;
    text-align: center; }
    #main_navigation a.custom img {
      height: 35px;
      max-width: 85%; }

.sub_nav {
  font-size: 12px;
  white-space: nowrap;
  margin: 0;
  width: auto; }
  .sub_nav .content .editable {
    margin-left: 0; }
  .sub_nav a {
    padding: 2px 3px 4px 6px;
    margin-right: 10px;
    font-weight: 400; }
    .sub_nav a.active {
      color: #666;
      border-bottom: 1px solid #D8DCDE;
      /* Grey-300 */
      background: white; }

.main-nav.tooltip.right {
  margin-left: 4px; }

.main-nav.tooltip.in {
  transition-delay: 450ms;
  opacity: 1; }

.main-nav.tooltip.right .tooltip-arrow {
  width: 9px;
  height: 9px;
  background: #2F3941;
  /* Grey-800 */
  border: none;
  margin-left: 2px;
  transform: rotate(45deg);
  transform-origin: 50% 50% 0;
  z-index: 1;
  top: 52%; }

.main-nav.tooltip .tooltip-inner {
  background-color: #2F3941;
  /* Grey-800 */
  padding: 5px 8px 6px 8px;
  max-width: 300px;
  z-index: 2;
  position: relative;
  font-size: 13px; }

#z-icon {
  color: white;
  opacity: .3;
  padding: 12px 0;
  margin: 0 auto;
  width: 26px;
  height: 26px;
  position: absolute;
  bottom: 0;
  left: 50%;
  transform: translateX(-50%);
  pointer-events: none; }

/* END ./app/assets/stylesheets/areas/nav_bar.scss */
/* BEGIN ./app/assets/stylesheets/areas/keyboard_shortcuts.scss */
.keyboardshortcuts-modal {
  display: none;
  width: 826px;
  margin: -350px 0 0 -380px; }
  .keyboardshortcuts-modal .modal-body {
    max-height: none; }
    html[data-rtl-language='true'] .keyboardshortcuts-modal .modal-body.row {
      margin-left: 0;
      margin-right: -20px; }
    html[data-rtl-language='true'] .keyboardshortcuts-modal .modal-body.row > div {
      float: right;
      margin-left: 0;
      margin-right: 20px; }
  .keyboardshortcuts-modal h4 {
    font-size: 15px;
    color: #2F3941;
    /* Grey-800 */
    border-bottom: 1px solid #C2C8CC;
    /* Grey-400 */
    padding: 0 0 3px 0;
    line-height: 19px;
    margin: 0 0 15px 0; }
  .keyboardshortcuts-modal h5 {
    line-height: 16px;
    font-weight: 400;
    font-style: italic;
    margin-bottom: 5px;
    color: #68737D; }
  .keyboardshortcuts-modal ul {
    margin: 0 0 15px 0;
    /* Needed to override specificity of another RTL style */ }
    html[data-rtl-language='true'] .keyboardshortcuts-modal ul {
      margin-right: 0; }
    .keyboardshortcuts-modal ul li {
      margin: 4px 0 7px;
      color: #2F3941;
      /* Grey-800 */ }
      .keyboardshortcuts-modal ul li dt {
        display: inline-block;
        min-width: 100px;
        /* Keyboard combinations stay in the same order in RTL */ }
        html[data-rtl-language='true'] .keyboardshortcuts-modal ul li dt {
          direction: ltr; }
      .keyboardshortcuts-modal ul li dd {
        display: inline-block; }
      .keyboardshortcuts-modal ul li kbd {
        font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif;
        border-radius: 3px;
        box-shadow: 0 0 0 #fff, 0 1px 0 #C2C8CC;
        /* Grey-400 */
        background-image: linear-gradient(#F8F9F9, #E9EBED);
        /* Grey-100, Grey-200 */
        display: inline-block;
        font-size: 11px;
        font-weight: 400;
        line-height: 11px;
        text-align: center;
        padding: 4px 5px;
        margin-right: 3px;
        background-color: #E9EBED;
        /* Grey-200 */
        min-width: 12px;
        border: 1px solid #C2C8CC;
        /* Grey-400 */ }
        html[data-rtl-language='true'] .keyboardshortcuts-modal ul li kbd {
          margin-left: 3px;
          margin-right: 0; }
        .keyboardshortcuts-modal ul li kbd:last-of-type {
          margin-right: 8px; }
          html[data-rtl-language='true'] .keyboardshortcuts-modal ul li kbd:last-of-type {
            margin-right: 3px; }
        html[data-rtl-language='true'] .keyboardshortcuts-modal ul li kbd:first-of-type {
          margin-left: 8px; }
        .keyboardshortcuts-modal ul li kbd[title] {
          cursor: help; }
  .keyboardshortcuts-modal footer img {
    height: 16px;
    vertical-align: middle; }
    .keyboardshortcuts-modal footer img.sproutcore {
      margin-top: -4px; }

.modal-footer .left {
  margin-top: 0.4em; }
  .modal-footer .left input[type=checkbox] {
    display: inline; }
  .modal-footer .left label {
    user-select: none;
    cursor: default;
    display: inline;
    line-height: 1.7em; }

/* END ./app/assets/stylesheets/areas/keyboard_shortcuts.scss */
/* BEGIN ./app/assets/stylesheets/areas/agent_forwarding.scss */
.agent_forwarding_modal {
  width: 600px; }
  .agent_forwarding_modal .modal-body {
    text-align: center;
    padding-left: 40px; }
  .agent_forwarding_modal .fowarding_number_wrapper {
    background-color: white;
    float: left;
    position: relative; }
    html[data-rtl-language='true'] .agent_forwarding_modal .fowarding_number_wrapper {
      float: right; }
    .agent_forwarding_modal .fowarding_number_wrapper .country-select {
      position: absolute;
      width: 42px;
      text-align: center;
      left: 1px;
      margin-top: 1px;
      /* Firefox */ }
      .agent_forwarding_modal .fowarding_number_wrapper .country-select .zd-selectmenu-base {
        margin: 0px;
        border: none;
        text-align: center; }
      .agent_forwarding_modal .fowarding_number_wrapper .country-select .zd-selectmenu-base-content {
        padding-right: 12px; }
      .agent_forwarding_modal .fowarding_number_wrapper .country-select .zd-selectmenu-base-arrow {
        right: 1px; }
    .agent_forwarding_modal .fowarding_number_wrapper .dialed-number {
      padding-left: 45px;
      padding-bottom: 7px;
      /* Ensures that phone number remains LTR for RTL languages */ }
      html[data-rtl-language='true'] .agent_forwarding_modal .fowarding_number_wrapper .dialed-number {
        direction: ltr;
        text-align: left; }
    .agent_forwarding_modal .fowarding_number_wrapper .ember-view .ember-text-field {
      padding-bottom: 7px; }

/* END ./app/assets/stylesheets/areas/agent_forwarding.scss */
/* BEGIN ./app/assets/stylesheets/areas/macros.scss */
/******** Macro View ******/
.macro-selector {
  border-radius: 4px;
  display: inline-block;
  height: 30px;
  margin: 7px 0 0 10px;
  width: 300px; }
  .macro-selector .zd-menu-back-link {
    position: relative; }
  .macro-selector .zd-menu-back-link-title {
    display: block;
    padding: 12px 40px;
    text-align: center;
    font-weight: bold;
    line-height: 18px; }
  .macro-selector .zd-icon-arrow-left-wrapper {
    display: inline-block;
    position: absolute;
    height: 20px;
    left: 18px;
    top: 10px;
    width: 20px;
    border-radius: 20px;
    cursor: pointer; }
    .macro-selector .zd-icon-arrow-left-wrapper:hover {
      background-color: #F8F9F9;
      /* Grey-100 */ }
    .macro-selector .zd-icon-arrow-left-wrapper .zd-icon-arrow-left {
      top: 4px;
      left: 4px; }
  html[data-rtl-language='true'] .macro-selector {
    margin: 7px 10px 0 0; }
  .macro-selector:hover .zd-selectmenu-base-content {
    color: #2F3941; }
  .macro-selector .zd-combo-selectmenu {
    border-radius: 4px; }
  .macro-selector .zd-combo-selectmenu.zd-state-open:before {
    background: url(/agent/assets/icons/14-search-599c46b6cd535f40fe5cdba8a66b8ffc.svg) 0 0/contain;
    content: '';
    display: inline-block;
    height: 14px;
    opacity: 0.2;
    margin: 10px 0 0 10px;
    position: absolute;
    width: 14px;
    z-index: 1000; }
    html[data-rtl-language='true'] .macro-selector .zd-combo-selectmenu.zd-state-open:before {
      margin: 10px 10px 0 0; }
  .macro-selector .zd-icon-arrow-left {
    background: url(/agent/assets/icons/14-previous-481b84bbefaf9ae5985621948643ed49.svg) 0 0/contain;
    border: none;
    height: 12px;
    margin: 0;
    opacity: 0.4;
    left: 18px;
    top: 33%;
    width: 12px; }
    html[data-rtl-language='true'] .macro-selector .zd-icon-arrow-left {
      left: auto;
      right: 18px; }
  .macro-selector .zd-icon-arrow-right {
    background: url(/agent/assets/icons/14-next-87fb986b97d0c8d484eddba9000fb5ed.svg) 0 0/contain;
    border: none;
    height: 12px;
    margin: 0;
    opacity: 0.4;
    right: 18px;
    top: 33%;
    width: 12px; }
  .macro-selector .zd-menu-back-link {
    border-bottom: solid 1px #D8DCDE;
    /* Grey-300 */ }
  .macro-selector .zd-menu-item > a {
    /* This override is to allow the search result highlighting to contrast more. */
    /* Menu text should normally be Gray-800. This is Gray-700. */
    /* Compare to .zd-highlight color. */
    color: #49545C !important; }
  .macro-selector .zd-menu-item {
    font-size: 14px;
    padding: 10px 20px; }
  .macro-selector .zd-menu-item:first-child {
    border-top: none; }
  .macro-selector .zd-menu-item:first-child:not(.zd-menu-label) {
    margin-top: 10px; }
  .macro-selector .zd-menu-item:last-child {
    margin-bottom: 10px; }
  .macro-selector .zd-menu-item > a {
    padding: 0; }
  .macro-selector .zd-menu-item.zd-menu-back-link > a {
    color: #2F3941;
    /* Grey-800 */
    padding-left: 15px; }
    html[data-rtl-language='true'] .macro-selector .zd-menu-item.zd-menu-back-link > a {
      padding-left: 0;
      padding-right: 15px; }
  .macro-selector .zd-menu-label {
    border-top: solid 1px #D8DCDE;
    /* Grey-300 */
    padding-bottom: 8px;
    padding-top: 20px; }
  .macro-selector .zd-menu-label:not(:first-child) {
    margin-top: 10px; }
  .macro-selector .zd-menu-label > a {
    color: #68737D;
    font-size: 12px;
    letter-spacing: 1.6px; }
  .macro-selector .zd-menu-root {
    border-color: #C2C8CC;
    /* Grey-400 */
    border-top-left-radius: 5px;
    border-top-right-radius: 5px;
    border-bottom-right-radius: 5px;
    box-shadow: 2.5px 2.5px 10px rgba(0, 0, 0, 0.2);
    height: 340px !important;
    width: 400px !important; }
    html[data-rtl-language='true'] .macro-selector .zd-menu-root {
      margin-left: -100px;
    }
    .macro-selector .zd-menu-root.zd-menu-autofit-mode {
      height: auto;
      max-height: 340px; }
  .macro-selector .zd-searchmenu-base {
    border-bottom-left-radius: 4px;
    border-bottom-right-radius: 4px;
    font-size: 14px;
    height: 35px;
    text-indent: 24px; }
  .macro-selector .zd-selectmenu-base {
    border-radius: 4px;
    height: 35px; }
  .macro-selector .zd-selectmenu-base-arrow {
    background: url(/agent/assets/icons/14-chevron-c17f2575323bf5fb21969e6559921db2.svg) 0 0/contain;
    border: none;
    height: 14px;
    margin: 0;
    opacity: 0.4;
    top: auto;
    width: 14px; }
  .macro-selector .zd-selectmenu-base .zd-selectmenu-base-content .icon {
    background: url(/agent/assets/icons/14-macro-ea85525491f257b1d20fa597326857da.svg) 0 0/contain;
    height: 14px;
    margin: 0 5px;
    width: 14px; }
  .macro-selector .zd-selectmenu-base-content {
    color: #2F3941;
    /* Grey-800 */
    font-size: 14px; }
  .macro-selector .zd-selectmenu-root,
  .macro-selector .zd-searchmenu-root,
  .macro-selector .zd-combo-selectmenu-root {
    font-size: 14px; }
  .macro-selector .zd-state-position-up .zd-menu-root {
    border-bottom-width: 1px;
    margin-bottom: -1px; }

/* END ./app/assets/stylesheets/areas/macros.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_properties.scss */
.form_field input[type="checkbox"] {
  position: relative;
  top: 2px; }

.form_field .requester_name {
  width: 284px;
  text-align: left; }

.form_field .requester_search {
  width: 282px;
  height: auto; }
  .form_field .requester_search .ui-button-text {
    padding: 0 !important; }
  .form_field .requester_search input.search_field {
    border: none;
    height: 14px; }

.form_field .collaborator_suggestions {
  clear: left; }

.form_field.problem_id select {
  width: 284px; }

.form_field.requester .zd-searchmenu-base {
  height: 36px;
  border-color: #D8DCDE;
  /* Grey-300; */
  border-radius: 2px;
  line-height: 22px;
  padding-left: 33px !important; }
  html[data-rtl-language='true'] .form_field.requester .zd-searchmenu-base {
    padding-left: 0 !important;
    padding-right: 33px !important; }

.form_field.requester .zd-state-focus .zd-searchmenu-base {
  font-weight: 600; }

.form_field.requester .zd-state-open .zd-searchmenu-base {
  border-radius: 2px 2px 0 0; }

.form_field.requester .zd-searchmenu-root .icon {
  position: absolute;
  overflow: hidden;
  top: 6px;
  left: 6px;
  width: 24px;
  height: 24px; }
  html[data-rtl-language='true'] .form_field.requester .zd-searchmenu-root .icon {
    left: auto;
    right: 6px; }
  .form_field.requester .zd-searchmenu-root .icon img {
    width: 24px;
    height: 24px;
    background-color: #fff; }

html[data-rtl-language='true'] .requester.v2 .zd-searchmenu-root .icon {
  left: 254px;
  right: auto; }

html[data-rtl-language='true'] .requester.v2 .zd-searchmenu-base {
  text-align: right;
  padding-left: 0 !important;
  padding-right: 33px; }

.current_collaborators .zd-tag-menu-root, .user-picker-menu-base .zd-tag-menu-root {
  min-height: 30px;
  background-color: #fff; }

.current_collaborators .zd-menu-list-holder, .user-picker-menu-base .zd-menu-list-holder {
  padding-top: 5px; }

.current_collaborators .zd-menu-list-holder,
.current_collaborators .zd-searchmenu-base,
.current_collaborators .zd-searchmenu, .user-picker-menu-base .zd-menu-list-holder,
.user-picker-menu-base .zd-searchmenu-base,
.user-picker-menu-base .zd-searchmenu {
  background-color: transparent; }

.current_collaborators .zd-searchmenu-base, .user-picker-menu-base .zd-searchmenu-base {
  height: 24px; }

.current_collaborators .zd-state-focus .zd-searchmenu-base, .user-picker-menu-base .zd-state-focus .zd-searchmenu-base {
  font-weight: 600; }
  .current_collaborators .zd-state-focus .zd-searchmenu-base::-webkit-input-placeholder, .user-picker-menu-base .zd-state-focus .zd-searchmenu-base::-webkit-input-placeholder {
    font-weight: 400; }
  .current_collaborators .zd-state-focus .zd-searchmenu-base::-moz-placeholder, .user-picker-menu-base .zd-state-focus .zd-searchmenu-base::-moz-placeholder {
    font-weight: 400; }
  .current_collaborators .zd-state-focus .zd-searchmenu-base:-ms-input-placeholder, .user-picker-menu-base .zd-state-focus .zd-searchmenu-base:-ms-input-placeholder {
    font-weight: 400; }

.current_collaborators .zd-menu-item-icon, .user-picker-menu-base .zd-menu-item-icon {
  left: 0px;
  top: 0px;
  width: 24px;
  height: 24px;
  border-radius: 3px 0 0 3px; }
  html[data-rtl-language='true'] .current_collaborators .zd-menu-item-icon, html[data-rtl-language='true'] .user-picker-menu-base .zd-menu-item-icon {
    left: auto;
    right: 7px; }
  .current_collaborators .zd-menu-item-icon img, .user-picker-menu-base .zd-menu-item-icon img {
    width: 24px;
    height: 24px; }
  .current_collaborators .zd-menu-item-icon.has-photo, .user-picker-menu-base .zd-menu-item-icon.has-photo {
    top: 0px;
    left: 0px;
    width: 24px;
    height: 24px; }
    html[data-rtl-language='true'] .current_collaborators .zd-menu-item-icon.has-photo, html[data-rtl-language='true'] .user-picker-menu-base .zd-menu-item-icon.has-photo {
      left: auto;
      right: 0px; }
    .current_collaborators .zd-menu-item-icon.has-photo img, .user-picker-menu-base .zd-menu-item-icon.has-photo img {
      width: 24px;
      height: 24px; }

.current_collaborators .zd-tag-item, .user-picker-menu-base .zd-tag-item {
  padding: 5px 17px 6px 29px; }
  .current_collaborators .zd-tag-item .zd-menu-item-icon, .user-picker-menu-base .zd-tag-item .zd-menu-item-icon {
    overflow: hidden; }
  .current_collaborators .zd-tag-item a, .user-picker-menu-base .zd-tag-item a {
    font-size: 12px; }
  .current_collaborators .zd-tag-item.agent, .user-picker-menu-base .zd-tag-item.agent {
    padding-right: 38px; }
    html[data-rtl-language='true'] .current_collaborators .zd-tag-item.agent, html[data-rtl-language='true'] .user-picker-menu-base .zd-tag-item.agent {
      padding: 5px 29px 6px 38px; }
    .current_collaborators .zd-tag-item.agent:after, .user-picker-menu-base .zd-tag-item.agent:after {
      content: '';
      display: block;
      position: absolute;
      right: 18px;
      top: 5px;
      width: 14px;
      height: 14px; }
      html[data-rtl-language='true'] .current_collaborators .zd-tag-item.agent:after, html[data-rtl-language='true'] .user-picker-menu-base .zd-tag-item.agent:after {
        left: 18px;
        right: auto; }

.current_collaborators .zd-tag-close, .user-picker-menu-base .zd-tag-close {
  top: 2px;
  right: 2px; }
  html[data-rtl-language='true'] .current_collaborators .zd-tag-close, html[data-rtl-language='true'] .user-picker-menu-base .zd-tag-close {
    left: 2px;
    right: auto; }

.current_collaborators .zd-tag-item {
  border-radius: 15px;
  padding: 0 17px 0 29px; }
  html[data-rtl-language='true'] .current_collaborators .zd-tag-item {
    padding: 0 29px 0 17px; }
  .current_collaborators .zd-tag-item .zd-menu-item-icon {
    overflow: visible; }
  .current_collaborators .zd-tag-item .has-photo {
    top: 1px; }
  .current_collaborators .zd-tag-item .avatar-badge {
    position: relative;
    top: 4px;
    right: 0px;
    margin-left: 5px; }
    html[data-rtl-language='true'] .current_collaborators .zd-tag-item .avatar-badge {
      left: 0px;
      right: auto;
      margin-left: 2px;
      margin-right: 5px; }
  .current_collaborators .zd-tag-item .round-avatar {
    position: relative;
    top: -1px; }
  .current_collaborators .zd-tag-item a {
    position: inherit;
    line-height: 23px;
    /* vertically center */
    padding-right: 3px;
    /* pad away from close 'x' */ }

.user-picker-menu .zd-menu-autofit-mode.zd-menu-root, .ccs-menu .zd-menu-autofit-mode.zd-menu-root, .requester-menu .zd-menu-autofit-mode.zd-menu-root {
  max-height: 10000px; }

.user-picker-menu .zd-menu-panel-root .zd-menu-panel-holder, .ccs-menu .zd-menu-panel-root .zd-menu-panel-holder, .requester-menu .zd-menu-panel-root .zd-menu-panel-holder {
  max-height: 10000px; }

.user-picker-menu .zd-menu-footer, .ccs-menu .zd-menu-footer, .requester-menu .zd-menu-footer {
  border-top: 1px solid #D8DCDE;
  /* Grey-300; */
  height: 39px;
  position: absolute;
  left: 0;
  right: 0;
  padding-left: 15px;
  line-height: 30px;
  background-color: #F8F9F9;
  /* Grey-100 */
  bottom: 0px; }
  html[data-rtl-language='true'] .user-picker-menu .zd-menu-footer, html[data-rtl-language='true'] .ccs-menu .zd-menu-footer, html[data-rtl-language='true'] .requester-menu .zd-menu-footer {
    padding-left: 0;
    padding-right: 15px; }

.user-picker-menu .zd-menu-root.zd-menu-panel-root, .ccs-menu .zd-menu-root.zd-menu-panel-root, .requester-menu .zd-menu-root.zd-menu-panel-root {
  overflow: hidden;
  padding-bottom: 40px; }

.user-picker-menu .add-user, .ccs-menu .add-user, .requester-menu .add-user {
  line-height: 36px;
  color: #68737D;
  /* Grey-600 */ }
  html[data-rtl-language='true'] .user-picker-menu .add-user, html[data-rtl-language='true'] .ccs-menu .add-user, html[data-rtl-language='true'] .requester-menu .add-user {
    direction: rtl;
    float: right; }
  .user-picker-menu .add-user:hover, .ccs-menu .add-user:hover, .requester-menu .add-user:hover {
    color: #1f73b7; }

.user-picker-menu em, .ccs-menu em, .requester-menu em {
  font-weight: 600;
  color: #2F3941;
  font-style: normal; }

.user-picker-menu .zd-menu-item-icon, .ccs-menu .zd-menu-item-icon, .requester-menu .zd-menu-item-icon {
  left: 15px;
  width: 32px;
  height: 32px;
  border-radius: 3px;
  overflow: hidden; }

.user-picker-menu .zd-menu-item, .ccs-menu .zd-menu-item, .requester-menu .zd-menu-item {
  padding-left: 47px;
  min-height: 47px;
  position: relative; }
  .user-picker-menu .zd-menu-item img, .ccs-menu .zd-menu-item img, .requester-menu .zd-menu-item img {
    width: 32px;
    height: 32px; }

.user-picker-menu .photo_badge, .ccs-menu .photo_badge, .requester-menu .photo_badge {
  position: absolute;
  top: 27px;
  left: 37px;
  width: 14px;
  height: 14px; }
  .user-picker-menu .photo_badge.agent, .ccs-menu .photo_badge.agent, .requester-menu .photo_badge.agent {
    border: 3px solid #fff;
    border-radius: 10px; }

.user-picker-menu .zd-menu-item > a, .ccs-menu .zd-menu-item > a, .requester-menu .zd-menu-item > a {
  padding: 5px 15px 6px 41px; }
  html[data-rtl-language='true'] .user-picker-menu .zd-menu-item > a, html[data-rtl-language='true'] .ccs-menu .zd-menu-item > a, html[data-rtl-language='true'] .requester-menu .zd-menu-item > a {
    padding: 5px 41px 6px 15px; }

.user-picker-menu .round-avatar, .ccs-menu .round-avatar, .requester-menu .round-avatar {
  position: absolute;
  left: 15px;
  top: 8px; }
  html[data-rtl-language='true'] .user-picker-menu .round-avatar, html[data-rtl-language='true'] .ccs-menu .round-avatar, html[data-rtl-language='true'] .requester-menu .round-avatar {
    left: auto;
    right: 15px; }

.user-picker-menu .zd-menu-footer, .ccs-menu .zd-menu-footer, .requester-menu .zd-menu-footer {
  cursor: pointer; }

.user-picker-menu .zd-menu-item, .requester-menu .zd-menu-item {
  padding-left: 15px; }
  html[data-rtl-language='true'] .user-picker-menu .zd-menu-item, html[data-rtl-language='true'] .requester-menu .zd-menu-item {
    padding-left: 0;
    padding-right: 15px; }
  .user-picker-menu .zd-menu-item a, .requester-menu .zd-menu-item a {
    display: inline-block; }
  .user-picker-menu .zd-menu-item img, .requester-menu .zd-menu-item img {
    width: auto;
    height: auto; }

html[data-rtl-language='true'] .user-picker-menu .zd-menu-item {
  padding-left: 0;
  padding-right: 47px; }

html[data-rtl-language='true'] .user-picker-menu .photo_badge.agent {
  left: auto;
  right: 30px; }

html[data-rtl-language='true'] .user-picker-menu .zd-menu-item > a {
  padding: 5px 10px 6px 15px; }

.ticket .form_field {
  /* Disabled fields */ }
  .ticket .form_field.highlight_update:not(.fr-focus).checkbox-field,
  .ticket .form_field.highlight_update:not(.fr-focus).requester .zd-searchmenu-base,
  .ticket .form_field.highlight_update:not(.fr-focus).problem_id .zd-searchmenu-base,
  .ticket .form_field.highlight_update:not(.fr-focus) .zd-tag-menu-root,
  .ticket .form_field.highlight_update:not(.fr-focus) .zd-selectmenu-base,
  .ticket .form_field.highlight_update:not(.fr-focus) .ui-state-default,
  .ticket .form_field.highlight_update:not(.fr-focus) textarea,
  .ticket .form_field.highlight_update:not(.fr-focus) > input:not([type=checkbox]) {
    background-color: #EDF7FF;
    background-image: none;
    box-shadow: 0 0 0 2px #5293C7 !important;
    border-color: transparent;
    border-radius: 2px; }
  .ticket .form_field .suggestions {
    width: 282px; }
    .ticket .form_field .suggestions li.disabled {
      background-color: #f6f6f6;
      cursor: default; }
    .ticket .form_field .suggestions a {
      padding: 5px .4em;
      line-height: 1.3em;
      color: #68737D;
      /* Grey-600 */ }
      .ticket .form_field .suggestions a span {
        color: #C2C8CC; }
        .ticket .form_field .suggestions a span.suspended {
          color: #B94A48; }
  .ticket .form_field .zd-state-disabled .zd-selectmenu-base,
  .ticket .form_field.ui-state-disabled .token_list,
  .ticket .form_field textarea[disabled], .ticket .form_field input[disabled] {
    cursor: default;
    border-color: #f1f1f1;
    background: transparent;
    background-image: none; }
  .ticket .form_field.missing-field-value-warning .zd-selectmenu-base {
    background-image: url(/agent/assets/icons/alerts/warning-5ff93c60eef34c857fdb50ffe8b10d0f.png);
    background-size: 16px;
    background-position-x: calc(100% - 5px);
    background-position-y: 50%;
    background-repeat: no-repeat; }
  .ticket .form_field .zd-state-disabled .zd-selectmenu-base-arrow {
    opacity: 0.2; }
  .ticket .form_field.ui-state-disabled {
    opacity: 1; }
    .ticket .form_field.ui-state-disabled input {
      background: transparent;
      background-image: none !important; }

.ticket .property_box .delim {
  border-bottom: 1px dotted #D8DCDE;
  /* Grey-300; */
  margin-bottom: 4px;
  padding-bottom: 10px; }

.ticket .property_box .fields_loading {
  text-align: center; }

.ticket .property_box .requester.form_field button .ui-button-text {
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  background-repeat: no-repeat;
  background-position: 7px 7px; }

.ticket .property_box .requester.form_field.agent-selection .ui-button-text {
  padding-left: 27px !important; }

.ticket .property_box .requester.form_field.group-selection .ui-button-text {
  padding-left: 27px !important; }

.notification {
  padding: 8px 10px;
  text-align: center;
  border: 1px solid;
  border-width: 1px 0;
  margin: 8px 9px 2px 9px;
  width: 293px; }
  .notification.error {
    background-color: #F2DEDE;
    border-color: #ce8383;
    color: #B94A48; }
    .notification.error ul {
      margin-left: 0; }
    .notification.error h1 {
      display: none; }
  .notification h4 {
    display: none; }
  .notification p {
    font-size: 14px;
    margin-top: 3px; }

.collisionnotification-viewing {
  border-color: #67b7df;
  background-color: #9acfea;
  color: #468847; }

.collisionnotification-updated {
  border-color: #5bb1dd;
  background-color: #9acfea;
  color: #3a87ad;
  cursor: pointer; }
  .collisionnotification-updated p.btn {
    font-weight: 600;
    margin: 8px 0 2px 0;
    color: #2F3941;
    /* Grey-800 */ }

/* Style updates for new styling of notifications */
/* https://zendesk.atlassian.net/secure/attachment/21344/core-feedback-messaging-spec-v2.png */
.notification.v2 {
  background-color: #fff;
  border: 1px solid #E9EBED;
  /* Grey-200 */
  border-radius: 4px;
  color: #2F3941;
  padding: 15px;
  text-align: left;
  width: 237px;
  margin: 30px 0 0 30px; }
  html[data-rtl-language='true'] .notification.v2 {
    text-align: right; }
  .notification.v2 h4,
  .notification.v2 p {
    margin: 0 0 15px 25px; }
    html[data-rtl-language='true'] .notification.v2 h4, html[data-rtl-language='true']
    .notification.v2 p {
      margin: 0 25px 15px 0; }
  .notification.v2 h4 {
    display: block;
    font-size: 12px;
    position: relative; }
  .notification.v2 h4:before {
    background-image: url(/agent/assets/icons/alerts/warning-5ff93c60eef34c857fdb50ffe8b10d0f.png);
    content: '';
    display: block;
    height: 16px;
    margin-right: 10px;
    position: absolute;
    right: 100%;
    width: 16px; }
    @media (-webkit-min-device-pixel-ratio: 2), (min-resolution: 192dpi) {
      .notification.v2 h4:before {
        background-image: url(/agent/assets/icons/alerts/warning_2X-63561a77513cf5df464bfd2572676a82.png);
        background-size: 16px 16px; } }
    html[data-rtl-language='true'] .notification.v2 h4:before {
      margin-left: 10px;
      margin-right: 0;
      left: 100%;
      right: auto; }
  .notification.v2 .btn {
    background-color: #fff;
    background-image: none;
    border-color: #D8DCDE;
    /* Grey-300; */
    border-radius: 15px;
    box-shadow: none;
    font-size: 11px;
    margin: 0 0 0 25px;
    padding: 6px 20px 4px;
    text-shadow: none; }
    html[data-rtl-language='true'] .notification.v2 .btn {
      margin: 0 25px 0 0; }
    .notification.v2 .btn:hover {
      background-color: #F8F9F9;
      /* Grey-100; */
      transition: none; }
    .notification.v2 .btn:focus {
      background-color: #F8F9F9;
      /* Grey-100; */ }

section.ticket .for_save {
  color: #68737D;
  /* enable if not conditioned on assignability, or if assignable: */ }
  section.ticket .for_save:not(.if-assignable), section.ticket .for_save.assignable {
    display: inline-block;
    color: #1f73b7; }
  html[data-rtl-language='true'] section.ticket .for_save {
    float: left; }

/* END ./app/assets/stylesheets/areas/ticket_properties.scss */
/* BEGIN ./app/assets/stylesheets/areas/assignee_widget.scss */
.assignee_widget li.ui-menu-item {
  position: relative; }
  .assignee_widget li.ui-menu-item .icon {
    position: absolute;
    top: 7px;
    left: 7px;
    width: 16px;
    height: 16px; }
  .assignee_widget li.ui-menu-item a {
    color: #2F3941;
    white-space: nowrap;
    text-overflow: ellipsis;
    overflow: hidden;
    border: none;
    background-repeat: no-repeat;
    background-position: 3px 4px; }
    .assignee_widget li.ui-menu-item a.ui-state-focus {
      background-color: #F8F9F9;
      /* Grey-100 */ }
  .assignee_widget li.ui-menu-item a span.postscript {
    color: #C2C8CC;
    font-size: 12px;
    padding-left: 6px; }
  .assignee_widget li.ui-menu-item.group > a, .assignee_widget li.ui-menu-item.agent > a {
    padding-left: 27px; }

.assignee_widget button .ui-button-text {
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  background-repeat: no-repeat;
  background-position: 7px 7px; }

.assignee_widget.agent-selection .ui-button-text {
  padding-left: 27px !important; }

.assignee_widget.group-selection .ui-button-text {
  padding-left: 27px !important; }

/* END ./app/assets/stylesheets/areas/assignee_widget.scss */
/* BEGIN ./app/assets/stylesheets/areas/atwho_autocomplete.scss */
/* Note: Like the rest of the Rich Text Editor, does NOT flip for RTL. */
/* We start with what used to be a vendor file, at.scss, from the "aj.js" (aka atwho) package. */
/* Note: Vendor overrides are not a super great pattern in CSS. */
/* Here, we opt instead to own the styles ourselves. */
/* We are using a forked version after all… */
.atwho-view {
  margin-top: 18px;
  position: absolute;
  top: 0;
  left: 0;
  min-width: 120px;
  max-width: 30%;
  padding: 0;
  z-index: 11110 !important;
  display: none;
  /* Match Garden menu patterns */
  border: 1px solid #C2C8CC;
  background: white;
  border-radius: 4px;
  box-shadow: 0 20px 30px 0 rgba(4, 68, 77, 0.15);
  color: #2F3941; }

.atwho-view .atwho-header .small {
  color: #6f8092;
  float: right;
  padding-top: 2px;
  margin-right: -5px;
  font-size: 12px;
  font-weight: normal; }

.atwho-view .atwho-header:hover {
  cursor: default; }

.atwho-view .cur {
  /* Garden menu focus styles. */
  /* NOTE: Atwho sets focus on mouseover, */
  /* which is divergent from how Zendesk components usually work! */
  background: #EDF7FF none;
  box-shadow: inset 0 3px 0 rgba(31, 115, 183, 0.35), inset 0 -3px 0 rgba(31, 115, 183, 0.35); }

.atwho-view .cur small {
  color: white; }

.atwho-view strong {
  /* Matches highlight color used elsewhere (e.g. zd-highlight). */
  /* Darker than usual palette for contrast. */
  color: #151A1E;
  /* TODO: Is !important needed here? it was present in Zendesk's override */
  /* 600 is as heavy as we go */
  font-weight: 600;
  /* Because some parts are already bold and fairly dark: */
  text-decoration: underline; }

.atwho-view-ul {
  list-style: none;
  padding: 8px 0;
  margin: 0;
  max-height: 250px;
  overflow-y: auto;
  overflow-x: hidden; }
  html[data-rtl-language='true'] .atwho-view-ul {
    /* This, and the increased specificity, are needed */
    /* thanks to a global RTL rule that sets margin right on ul elements. */
    margin-right: 0; }

.atwho-view-ul > li {
  display: block;
  padding: 0;
  cursor: pointer; }

.atwho-view a {
  display: block;
  color: inherit !important; }

/* Now Zendesk-specific styles for: */
/*  -  {{templates} */
/*  -  :emoji: */
/*  -  @agents. */
/* Each result. */
.support-atwho__item {
  height: 37px;
  padding: 8px 20px; }

/* User / person variant
   ____
  / :) \  John Userface
  \____/  john.u@example.net
 */
.support-atwho__item--person {
  padding: 8px 16px 8px 12px; }

.support-atwho__person-text {
  display: block;
  padding: 2px 0 0 12px; }

.support-atwho__person-email {
  color: #68737D;
  font-size: 12px; }

/* Emoji variant of results */
.support-atwho__item--emoji {
  height: 30px;
  position: relative; }

.support-atwho__emoji {
  position: absolute;
  display: block;
  top: 12px;
  left: 12px;
  font-size: 22px;
  line-height: 24px;
  height: 24px;
  width: 24px; }

.support-atwho__emoji-name {
  display: block;
  padding: 6px 0 0 28px; }

/* Placeholder variant for {{curent_user.name}} etc. */
.support-atwho__placeholder-code {
  display: block;
  font-weight: 600; }

.support-atwho__placeholder-name {
  display: block; }

/* Loading item */
.support-atwho__item--loading {
  display: block;
  height: auto;
  padding: 8px 16px;
  color: #68737D;
  cursor: default; }

/* Define some classes just for within atwho menus */
.atwho-view {
  /* Let's define this once again */
  /* (╯°□°）╯︵ ┻━┻ */ }
  .atwho-view .truncate {
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis; }
  .atwho-view .round-avatar {
    float: left; }
  .atwho-view .avatar-offset {
    margin-top: 2px; }

/* END ./app/assets/stylesheets/areas/atwho_autocomplete.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_markdown.scss */
.zendesk-editor--rich-text-comment, .markdown_formatting, .markdown_preview, .event .comment {
  word-wrap: break-word;
  font-size: 14px;
  line-height: 20px;
  /* This is when the paragraph is indented */ }
  .zendesk-editor--rich-text-comment.zendesk-editor--rich-text-comment ul, .zendesk-editor--rich-text-comment.zendesk-editor--rich-text-comment ol, .markdown_formatting.zendesk-editor--rich-text-comment ul, .zendesk-editor--rich-text-comment.markdown_preview ul, .event .zendesk-editor--rich-text-comment.comment ul, .markdown_formatting.zendesk-editor--rich-text-comment ol, .zendesk-editor--rich-text-comment.markdown_preview ol, .event .zendesk-editor--rich-text-comment.comment ol {
    margin: 0px 15px; }
  .zendesk-editor--rich-text-comment.zendesk-editor--rich-text-comment ul li,
  .zendesk-editor--rich-text-comment.zendesk-editor--rich-text-comment ol li, .markdown_formatting.zendesk-editor--rich-text-comment ul li, .zendesk-editor--rich-text-comment.markdown_preview ul li, .event .zendesk-editor--rich-text-comment.comment ul li,
  .markdown_formatting.zendesk-editor--rich-text-comment ol li, .zendesk-editor--rich-text-comment.markdown_preview ol li, .event .zendesk-editor--rich-text-comment.comment ol li {
    margin: 0; }
  .zendesk-editor--rich-text-comment.markdown_formatting ul, .zendesk-editor--rich-text-comment.markdown_preview ul, .event .zendesk-editor--rich-text-comment.comment ul, .zendesk-editor--rich-text-comment.markdown_formatting ol, .zendesk-editor--rich-text-comment.markdown_preview ol, .event .zendesk-editor--rich-text-comment.comment ol, .markdown_formatting.markdown_formatting ul, .markdown_preview ul, .event .comment ul, .markdown_formatting.markdown_formatting ol, .markdown_preview ol, .event .comment ol {
    margin: -8px 0 15px 15px; }
  .event .comment ul, .event .comment ol {
    margin-right: 15px; }
  .zendesk-editor--rich-text-comment.markdown_formatting ul li, .zendesk-editor--rich-text-comment.markdown_preview ul li, .event .zendesk-editor--rich-text-comment.comment ul li,
  .zendesk-editor--rich-text-comment.markdown_formatting ol li, .zendesk-editor--rich-text-comment.markdown_preview ol li, .event .zendesk-editor--rich-text-comment.comment ol li, .markdown_formatting.markdown_formatting ul li, .markdown_preview ul li, .event .comment ul li,
  .markdown_formatting.markdown_formatting ol li, .markdown_preview ol li, .event .comment ol li {
    margin: 10px 0; }
  .zendesk-editor--rich-text-comment p,
  .zendesk-editor--rich-text-comment blockquote p,
  .zendesk-editor--rich-text-comment ul li,
  .zendesk-editor--rich-text-comment ol li,
  .zendesk-editor--rich-text-comment ul li p,
  .zendesk-editor--rich-text-comment ol li p, .markdown_formatting p, .markdown_preview p, .event .comment p,
  .markdown_formatting blockquote p, .markdown_preview blockquote p, .event .comment blockquote p,
  .markdown_formatting ul li, .markdown_preview ul li, .event .comment ul li,
  .markdown_formatting ol li, .markdown_preview ol li, .event .comment ol li,
  .markdown_formatting ul li p, .markdown_preview ul li p, .event .comment ul li p,
  .markdown_formatting ol li p, .markdown_preview ol li p, .event .comment ol li p {
    font-size: 14px;
    line-height: 20px; }
  .zendesk-editor--rich-text-comment p, .markdown_formatting p, .markdown_preview p, .event .comment p {
    margin: 0 0 16px 0;
    font-family: system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Oxygen-Sans, Ubuntu, Cantarell, "Helvetica Neue", Arial, sans-serif; }
  .zendesk-editor--rich-text-comment div.zd-comment div:not(.signature) p, .markdown_formatting div.zd-comment div:not(.signature) p, .markdown_preview div.zd-comment div:not(.signature) p, .event .comment div.zd-comment div:not(.signature) p {
    margin: 0; }
  .zendesk-editor--rich-text-comment h1, .zendesk-editor--rich-text-comment h2, .zendesk-editor--rich-text-comment h3,
  .zendesk-editor--rich-text-comment h4, .zendesk-editor--rich-text-comment h5, .zendesk-editor--rich-text-comment h6, .markdown_formatting h1, .markdown_preview h1, .event .comment h1, .markdown_formatting h2, .markdown_preview h2, .event .comment h2, .markdown_formatting h3, .markdown_preview h3, .event .comment h3,
  .markdown_formatting h4, .markdown_preview h4, .event .comment h4, .markdown_formatting h5, .markdown_preview h5, .event .comment h5, .markdown_formatting h6, .markdown_preview h6, .event .comment h6 {
    color: #2F3941;
    /* Grey-800 */
    font-weight: 600;
    margin: 5px 0 5px;
    text-transform: none; }
  .zendesk-editor--rich-text-comment h1, .markdown_formatting h1, .markdown_preview h1, .event .comment h1 {
    font-size: 23px;
    margin: 5px 0 15px;
    line-height: 27px; }
  .zendesk-editor--rich-text-comment h2, .markdown_formatting h2, .markdown_preview h2, .event .comment h2 {
    font-size: 20px;
    margin: 5px 0 10px;
    line-height: 23px; }
  .zendesk-editor--rich-text-comment h3, .markdown_formatting h3, .markdown_preview h3, .event .comment h3 {
    font-size: 17px;
    line-height: 21px; }
  .zendesk-editor--rich-text-comment h4, .markdown_formatting h4, .markdown_preview h4, .event .comment h4 {
    font-size: 15px;
    line-height: 19px; }
  .zendesk-editor--rich-text-comment h5, .markdown_formatting h5, .markdown_preview h5, .event .comment h5 {
    font-size: 14px;
    line-height: 20px; }
  .zendesk-editor--rich-text-comment h6, .markdown_formatting h6, .markdown_preview h6, .event .comment h6 {
    font-size: 14px;
    line-height: 20px;
    color: #68737D;
    /* Grey-600 */ }
  .zendesk-editor--rich-text-comment blockquote, .markdown_formatting blockquote, .markdown_preview blockquote, .event .comment blockquote {
    padding-left: 10px;
    border-left: 2px solid #C2C8CC;
    /* Grey-400 */
    margin: 0 0 16px 0; }
    html[data-rtl-language='true'] .zendesk-editor--rich-text-comment blockquote, html[data-rtl-language='true'] .markdown_formatting blockquote, html[data-rtl-language='true'] .markdown_preview blockquote, html[data-rtl-language='true'] .event .comment blockquote, .event html[data-rtl-language='true'] .comment blockquote {
      padding-left: 0;
      padding-right: 10px;
      border-left: 0;
      border-right: 2px solid #C2C8CC;
      /* Grey-400 */ }
    .zendesk-editor--rich-text-comment blockquote p, .markdown_formatting blockquote p, .markdown_preview blockquote p, .event .comment blockquote p {
      color: #68737D;
      font-weight: 400; }
    .zendesk-editor--rich-text-comment blockquote li, .markdown_formatting blockquote li, .markdown_preview blockquote li, .event .comment blockquote li {
      color: #68737D; }
  .zendesk-editor--rich-text-comment ul, .markdown_formatting ul, .markdown_preview ul, .event .comment ul {
    padding-left: 15px;
    list-style: disc; }
    .event .comment ul {
      padding-right: 15px; }
      .zendesk-editor--rich-text-comment ul li, .markdown_formatting ul li, .markdown_preview ul li, .event .comment ul li {
        font-size: 14px; }
        .zendesk-editor--rich-text-comment ul li p, .markdown_formatting ul li p, .markdown_preview ul li p, .event .comment ul li p {
          margin: 0; }
  .zendesk-editor--rich-text-comment ol, .markdown_formatting ol, .markdown_preview ol, .event .comment ol {
    padding-left: 15px; }
    .event .comment ol {
      padding-right: 15px; }
      .zendesk-editor--rich-text-comment ol li, .markdown_formatting ol li, .markdown_preview ol li, .event .comment ol li {
        font-size: 14px; }
        .zendesk-editor--rich-text-comment ol li p, .markdown_formatting ol li p, .markdown_preview ol li p, .event .comment ol li p {
          margin: 0; }
  .zendesk-editor--rich-text-comment img, .markdown_formatting img, .markdown_preview img, .event .comment img {
    /* This will stop huge images being so huge, and */
    /* instead scale to the size of the container. */
    max-width: 100%; }
  .zendesk-editor--rich-text-comment code, .markdown_formatting code, .markdown_preview code, .event .comment code {
    margin: 0 2px;
    padding: 0 5px;
    white-space: pre-wrap;
    border: 1px solid #E9EBED;
    /* Grey-200 */
    background-color: #F8F9F9;
    /* Grey-100 */
    border-radius: 3px;
    font-family: Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace; }
  .zendesk-editor--rich-text-comment pre, .markdown_formatting pre, .markdown_preview pre, .event .comment pre {
    background-color: #F8F9F9;
    /* Grey-100 */
    border: 1px solid #C2C8CC;
    /* Grey-400 */
    line-height: 19px;
    padding: 6px 10px;
    border-radius: 3px;
    margin: 15px 0; }
    html[data-rtl-language='true'] .zendesk-editor--rich-text-comment pre, html[data-rtl-language='true'] .markdown_formatting pre, html[data-rtl-language='true'] .markdown_preview pre, html[data-rtl-language='true'] .event .comment pre, .event html[data-rtl-language='true'] .comment pre {
      direction: ltr;
      text-align: left; }
    .zendesk-editor--rich-text-comment pre code, .markdown_formatting pre code, .markdown_preview pre code, .event .comment pre code {
      font-family: Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace;
      background: none;
      white-space: pre-wrap;
      word-break: break-word;
      border: 0;
      margin: 0;
      padding: 0; }
    .zendesk-editor--rich-text-comment pre p, .markdown_formatting pre p, .markdown_preview pre p, .event .comment pre p {
      margin: 0; }

.rich_text .event .comment blockquote {
  margin: 0; }
  .rich_text .event .comment blockquote p {
    margin: 0; }

.comment_input .btn.markdown_preview_toggle {
  float: right;
  margin-right: 0; }
  html[data-rtl-language='true'] .comment_input .btn.markdown_preview_toggle {
    float: left;
    margin-left: 0; }
  .comment_input .btn.markdown_preview_toggle.active:after {
    content: none; }

.markdown_preview {
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-bottom: none !important;
  border-radius: 3px 3px 0 0 !important;
  min-height: 38px;
  padding: 7px 8px 10px 8px !important;
  margin: 0 !important; }

.markdown_info {
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-top: 1px dotted #C2C8CC;
  /* Grey-400 */
  border-radius: 0 0 3px 3px;
  padding: 7px 8px;
  margin-bottom: 5px;
  background-color: #F8F9F9;
  /* Grey-100 */
  color: #68737D; }

html[lang|="ja"] .markdown_formatting p, html[lang|="ja"] .markdown_preview p, html[lang|="ja"] .event .comment p, .event html[lang|="ja"] .comment p,
html[lang|="ja"] .markdown_preview p,
html[lang|="ja"] .event .comment * {
  font-family: inherit; }

/* END ./app/assets/stylesheets/areas/ticket_markdown.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_conversation.scss */
/* Toggle tab-list based on viewport width */
@media (max-width: 955px) {
  .pane:not(.with_apps_pane):not(.with_customer_context_pane) .conversation .c-tab__list__dropdown {
    display: block; }
  .pane:not(.with_apps_pane):not(.with_customer_context_pane) .conversation .c-tab__list {
    display: none; } }

@media (max-width: 1325px) {
  .with_customer_context_pane .conversation .c-tab__list__dropdown,
  .with_apps_pane .conversation .c-tab__list__dropdown {
    display: block; }
  .with_customer_context_pane .conversation .c-tab__list,
  .with_apps_pane .conversation .c-tab__list {
    display: none; } }

@media (min-width: 956px) {
  .pane:not(.with_apps_pane):not(.with_customer_context_pane) .conversation .c-tab__list__dropdown {
    display: none; }
  .pane:not(.with_apps_pane):not(.with_customer_context_pane) .conversation .c-tab__list {
    display: block; } }

@media (min-width: 1326px) {
  .with_customer_context_pane .conversation .c-tab__list__dropdown,
  .with_apps_pane .conversation .c-tab__list__dropdown {
    display: none; }
  .with_customer_context_pane .conversation .c-tab__list,
  .with_apps_pane .conversation .c-tab__list {
    display: block; } }

.section.ticket {
  background: #FFF;
  position: absolute;
  top: 0;
  bottom: 0px;
  left: 0;
  right: 0;
  overflow: auto; }
  .section.ticket .pane_body {
    margin-top: 19px; }
    html[data-rtl-language='true'] .section.ticket .pane_body {
      direction: rtl; }
  .section.ticket .polaris-filter-and-notices {
    transition: all 0.5s ease 0s;
    opacity: 100; }
  .section.ticket .polaris-filter-and-notices.collapse {
    top: 60px;
    opacity: 0; }
  .section.ticket .tab-controls-container {
    margin-left: -12px;
    margin-right: -12px;
    border-bottom: 1px solid #D8DCDE;
    display: flex;
    /* Grey-300 */ }
  .section.ticket .tab-controls-container.polaris-filter {
    margin-top: -7px; }
  .section.ticket .conversation-nav {
    display: flex;
    left: 89px;
    float: left;
    padding-bottom: 7px; }
    html[data-rtl-language='true'] .section.ticket .conversation-nav {
      left: auto;
      right: 89px;
      float: right; }
  .section.ticket .conversation-nav:after {
    content: '';
    color: #D8DCDE;
    /* Grey-300 */
    display: table-cell;
    padding: 3px 0 0 30px;
    border-right: 1px solid #D8DCDE;
    /* Grey-300 */
    width: 1px;
    height: 16px; }
    html[data-rtl-language='true'] .section.ticket .conversation-nav:after {
      padding: 3px 30px 0 0;
      border-left: 1px solid #D8DCDE;
      /* Grey-300 */
      border-right: none; }
  .section.ticket .conversation-nav .dropdown-toggle:after {
    content: '';
    background: url(/agent/assets/icons/14-chevron-c17f2575323bf5fb21969e6559921db2.svg) 0 3px/contain;
    border: none;
    height: 14px;
    margin: 0;
    opacity: 0.4;
    top: auto;
    width: 14px;
    display: inline-block; }
  .section.ticket .event-history.conversation {
    display: none; }
  .section.ticket .event-history.events {
    display: table-cell;
    padding-left: 119px;
    padding-bottom: 7px;
    color: #C2C8CC;
    /* Grey-400 */ }
    html[data-rtl-language='true'] .section.ticket .event-history.events {
      padding-left: 0;
      padding-right: 119px; }
  .section.ticket .event-nav {
    display: table;
    position: relative;
    left: 100px; }
    html[data-rtl-language='true'] .section.ticket .event-nav {
      left: auto;
      right: 100px; }
    .section.ticket .event-nav .c-tab__list {
      padding-left: 30px;
      position: relative;
      border-bottom: none; }
      html[data-rtl-language='true'] .section.ticket .event-nav .c-tab__list {
        padding-left: 0;
        padding-right: 30px; }
    .section.ticket .event-nav .c-tab__list__item.allEvents {
      position: absolute;
      right: 30px;
      bottom: 0px;
      background: #ffffff;
      margin-right: 0; }
      .section.ticket .event-nav .c-tab__list__item.allEvents:hover, .section.ticket .event-nav .c-tab__list__item.allEvents.is-selected {
        bottom: -1px; }
    html[data-rtl-language='true'] .section.ticket .event-nav .c-tab__list__item.allEvents {
      left: 30px;
      right: auto; }
    .section.ticket .event-nav .c-tab__list__item.privateComments[data-count="0"], .section.ticket .event-nav .c-tab__list__item.publicComments[data-count="0"] {
      display: none; }
    .section.ticket .event-nav .c-tab__list__item.privateConversation[data-count="0"], .section.ticket .event-nav .c-tab__list__item.publicConversation[data-count="0"] {
      display: none; }
    .section.ticket .event-nav .c-tab__list__dropdown {
      padding-bottom: 7px;
      padding-left: 30px; }
      .section.ticket .event-nav .c-tab__list__dropdown .c-tab__pill {
        display: inline-block;
        color: #fff;
        background-color: #1f73b7;
        border-color: #1f73b7; }
      .section.ticket .event-nav .c-tab__list__dropdown .dropdown-toggle:after {
        content: '';
        background: url(/agent/assets/icons/14-chevron-c17f2575323bf5fb21969e6559921db2.svg) 0 3px/contain;
        border: none;
        height: 14px;
        margin: 0;
        opacity: 0.4;
        top: auto;
        width: 14px;
        display: inline-block; }
        html[data-rtl-language='true'] .section.ticket .event-nav .c-tab__list__dropdown .dropdown-toggle:after {
          content: none; }
  .section.ticket .event-nav.events {
    display: none; }
  .section.ticket .event-container {
    position: relative; }
    html[data-rtl-language='true'] .section.ticket .event-container .body, html[data-rtl-language='true'] .section.ticket .event-container .header {
      right: 55px; }
  .section.ticket.new_ticket {
    padding: 10px 20px; }
    .section.ticket.new_ticket .title {
      margin-bottom: 8px; }
    .section.ticket.new_ticket.first_comment_private .title {
      margin-left: 75px; }
      html[data-rtl-language='true'] .section.ticket.new_ticket.first_comment_private .title {
        margin-left: 0;
        margin-right: 75px; }
    .section.ticket.new_ticket .event {
      border: none;
      padding: 0; }
    .section.ticket.new_ticket label {
      text-align: left;
      font-weight: 600;
      margin: 12px 0 6px 0; }
      html[data-rtl-language='true'] .section.ticket.new_ticket label {
        text-align: right; }
    .section.ticket.new_ticket .header label {
      float: left;
      margin: 0;
      padding: 5px 5px 5px 0; }
      html[data-rtl-language='true'] .section.ticket.new_ticket .header label {
        float: right;
        padding: 5px 0 5px 5px; }
    .section.ticket.new_ticket input {
      font-size: 15px;
      height: 28px;
      padding: 0 7px; }
    .section.ticket.new_ticket input, .section.ticket.new_ticket textarea {
      box-sizing: border-box;
      margin-bottom: 6px;
      width: 100%; }
    .section.ticket.new_ticket input {
      text-align: left; }
      html[data-rtl-language='true'] .section.ticket.new_ticket input {
        text-align: right; }
    .section.ticket.new_ticket input[type="file"] {
      width: auto; }
  .section.ticket .notice {
    border-bottom: 1px dotted #E0E0E0;
    line-height: 18px;
    padding: 10px 29px;
    margin: -19px -12px 20px -12px;
    background: #fffcf3;
    /* TODO Is this in use? */ }
    .section.ticket .notice.satisfaction a.btn {
      color: #2F3941;
      /* Grey-800 */
      font-weight: bold; }
    .section.ticket .notice .incorrect-prediction {
      float: right; }
    .section.ticket .notice p.pre {
      color: #2F3941;
      /* Grey-800 */
      margin: 3px 0 3px 0;
      font-size: 14px; }
      .section.ticket .notice p.pre .rating {
        margin-left: 0px; }
    .section.ticket .notice .rating {
      color: white;
      margin-left: 3px;
      padding: 4px 8px;
      border-radius: 3px;
      background-color: #77A500; }
      .section.ticket .notice .rating.poor {
        background-color: #BF3026; }
    .section.ticket .notice td .rating {
      margin-left: 0px; }
    .section.ticket .notice .rating-predicted {
      margin-left: 5px; }
    .section.ticket .notice a {
      color: #1f73b7;
      text-decoration: none; }
      html[data-rtl-language='true'] .section.ticket .notice a {
        direction: ltr;
        unicode-bidi: bidi-override; }
    .section.ticket .notice h4 {
      font-size: inherit; }
    .section.ticket .notice .information {
      margin: 15px 0 0 0;
      padding: 0 0 0 29px;
      min-height: 19px; }
    .section.ticket .notice .toggle {
      cursor: pointer; }
    .section.ticket .notice .control {
      float: right;
      margin-top: 4px;
      text-indent: -2000px;
      width: 10px;
      height: 10px;
      transform: rotate(180deg); }
    .section.ticket .notice .content {
      display: none; }
  .section.ticket .satisfaction {
    line-height: 30px;
    position: relative; }
    .section.ticket .satisfaction .pre {
      color: #2F3941;
      /* Grey-800 */
      margin: 6px 0 3px 13px;
      font-size: 14px; }
    .section.ticket .satisfaction .sat-label {
      display: inline-block;
      color: #2F3941;
      /* Grey-800 */
      font-weight: bold;
      margin-right: 20px; }
      html[data-rtl-language='true'] .section.ticket .satisfaction .sat-label {
        margin-left: 20px;
        margin-right: 0; }
    .section.ticket .satisfaction .row-fluid [class*="span"] {
      min-height: 25px; }
    .section.ticket .satisfaction .contextual-tooltip {
      margin-left: 4px; }
      html[data-rtl-language='true'] .section.ticket .satisfaction .contextual-tooltip {
        margin-left: 0;
        margin-right: 4px; }
      .section.ticket .satisfaction .contextual-tooltip .tip {
        right: 0; }
  .section.ticket .audits {
    font-size: 14px; }
    .section.ticket .audits.reversed {
      display: flex;
      flex-direction: column-reverse;
      border-top: none; }
    .section.ticket .audits > :first-child, .section.ticket .audits.reversed .event {
      border-top: none; }
    .section.ticket .audits:not(.show-audits) .client, .section.ticket .audits:not(.show-audits) .via, .section.ticket .audits:not(.show-audits) .make-private {
      display: none; }
    .section.ticket .audits:not(.show-audits) .twitter:hover {
      background-color: #F8F9F9;
      /* Grey-100 */ }
      .section.ticket .audits:not(.show-audits) .twitter:hover .twitter-action.follow, .section.ticket .audits:not(.show-audits) .twitter:hover .twitter-action.unfollow {
        visibility: visible; }
      .section.ticket .audits:not(.show-audits) .twitter:hover .tweet-footer-right {
        display: inline-block; }
  .section.ticket .email-deliverability-warnings {
    display: inline-block;
    margin-bottom: 10px; }
    .section.ticket .email-deliverability-warnings .warning-icon {
      width: 16px;
      height: 16px; }
      .section.ticket .email-deliverability-warnings .warning-icon path {
        stroke: #ffa100; }
      .section.ticket .email-deliverability-warnings .warning-icon circle {
        fill: #ffa100; }
    .section.ticket .email-deliverability-warnings .warning-text {
      position: relative;
      top: -1px; }

.probability-bar {
  display: inline-block;
  width: 30px;
  height: 12px;
  background-color: #E9EBED;
  /* Grey-200 */
  vertical-align: middle;
  line-height: 1;
  position: relative;
  border-radius: 3px;
  overflow: hidden;
  margin: 0px 5px 3px 0px; }
  html[data-rtl-language='true'] .probability-bar {
    margin: 0px 0px 3px 5px; }
  .probability-bar.left {
    margin-left: 0px; }
  .probability-bar .radius, .probability-bar .radius-l, .probability-bar .radius-r {
    display: inline-block;
    position: absolute;
    width: 3px;
    height: 100%;
    background-color: transparent; }
  .probability-bar .radius-l {
    left: 0;
    border-radius: 3px 0px 0px 3px; }
  .probability-bar .radius-r {
    right: 0;
    border-radius: 0px 3px 3px 0px; }
  .probability-bar .probability-bar-value {
    display: inline-block;
    width: 0%;
    height: 100%; }
  .probability-bar .probability-bar-value--00 {
    background-color: #da3517; }
  .probability-bar .probability-bar-value--10 {
    background-color: #ea5c24; }
  .probability-bar .probability-bar-value--20 {
    background-color: #ed8721; }
  .probability-bar .probability-bar-value--30 {
    background-color: #fdb83a; }
  .probability-bar .probability-bar-value--40 {
    background-color: #f9d748; }
  .probability-bar .probability-bar-value--50 {
    background-color: #ccd344; }
  .probability-bar .probability-bar-value--60 {
    background-color: #abc93f; }
  .probability-bar .probability-bar-value--70 {
    background-color: #90bc24; }
  .probability-bar .probability-bar-value--80 {
    background-color: #77b212; }
  .probability-bar .probability-bar-value--90 {
    background-color: #60a308; }

.probability-bar--working {
  background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat 7px 3px;
  background-size: 16px 6px; }
  .probability-bar--working .probability-bar-value {
    visibility: hidden; }

.prediction-survey__wrap {
  position: relative; }

.prediction-survey__toggle {
  position: absolute;
  right: 0px;
  top: -26px; }
  html[data-rtl-language='true'] .prediction-survey__toggle {
    left: 0px;
    right: auto; }

.prediction-survey__inner textarea {
  margin: 10px 0px; }

.prediction-survey__send {
  float: right;
  min-width: 70px; }

.prediction-survey__working {
  display: none;
  float: right;
  margin-right: 8px; }
  .prediction-survey__working--saving {
    display: inline-block; }
  .prediction-survey__working__text {
    margin: 5px;
    font-size: 12px;
    font-weight: 600;
    color: #03363D;
    /* Kale-700 */
    text-align: center; }
  .prediction-survey__working__loader {
    background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat 7px 3px;
    background-size: 16px 6px;
    display: inline-block;
    width: 25px;
    height: 10px; }

.event {
  border-left: 2px solid transparent;
  border-top: 1px solid #ebebeb;
  padding: 24px 0 12px 0;
  position: relative;
  box-sizing: border-box; }
  .event.regular:hover .header .meta .comment_menu .dropdown-menu {
    visibility: visible; }
  .event.regular:hover .header .meta .comment_menu .dropdown-toggle {
    border-color: #D8DCDE;
    /* Grey-300 */ }
    .event.regular:hover .header .meta .comment_menu .dropdown-toggle .arrow_down {
      visibility: visible; }
  .event.collapse-signatures .comment .zd-comment:not(.zd-comment-pre-styled) .signature,
  .event.collapse-signatures .comment .signature {
    position: relative;
    display: none;
    flood-color: #2F3941;
    /* Grey-800 */
    margin-top: 20px; }
    .event.collapse-signatures .comment .zd-comment:not(.zd-comment-pre-styled) .signature.expanded,
    .event.collapse-signatures .comment .signature.expanded {
      display: block; }
  .event.collapse-signatures .comment .collapse-signature {
    display: block;
    width: 15px;
    height: 15px;
    margin-top: 10px;
    border-radius: 2px; }
    .event.collapse-signatures .comment .collapse-signature:before {
      content: "...";
      display: block;
      width: 15px;
      height: 15px;
      line-height: 7px;
      text-align: center;
      cursor: pointer;
      font-size: 14px; }
    .event.collapse-signatures .comment .collapse-signature:hover {
      background-color: #D8DCDE;
      /* Grey-300 */ }
  .event .user_photo, .event .user_assume_photo {
    position: absolute;
    left: 16px; }
    html[data-rtl-language='true'] .event .user_photo, html[data-rtl-language='true'] .event .user_assume_photo {
      left: auto;
      right: 16px; }
    .event .user_photo .agent, .event .user_assume_photo .agent {
      position: relative;
      top: -15px;
      left: 29px; }
  .event .content {
    margin: 0 16px 0 75px; }
    .new_ticket .event .content {
      margin: 0 0 0 75px; }
    html[data-rtl-language='true'] .event .content {
      margin: 0 75px 0 16px; }
  .event .body {
    line-height: 18px; }
    .event .body .client, .event .body > .via {
      font-size: 12px;
      color: #68737D;
      margin-bottom: 16px; }
      .event .body .client ul, .event .body > .via ul {
        margin: 0; }
  .event .comment {
    position: relative;
    overflow: auto;
    /* things agents type into the editor get a few extra styles, but not all inbound html */
    /* KEEP IN SYNC with */
    /* - zendesk_text/lib/zendesk_text/markdown.css so it looks the same when sending */
    /* - vendor/assets/stylesheets/editor.scss so it looks the same when editing */
    /* Reverting reset.css for pre-styled email replies. */ }
    .event .comment .zd-comment:not(.zd-comment-pre-styled) .signature {
      margin-top: 14px; }
    .event .comment .zd-comment:not(.zd-comment-pre-styled) table {
      border-collapse: collapse;
      font-size: 1em;
      width: 100%; }
      .event .comment .zd-comment:not(.zd-comment-pre-styled) table td, .event .comment .zd-comment:not(.zd-comment-pre-styled) table th {
        padding: 5px;
        border: 1px solid #D8DCDE;
        /* Grey-300 */
        vertical-align: top; }
    .event .comment .zd-comment.zd-comment-pre-styled {
      /* Don't let things like floats in HTML email bodies flow out of the comment body */
      /* Center tables inside elements with 100% width. */
      /* Prevents left aligned tables to float over the size of the comment box. */
      /* Make superscript less "super" */
      /* [zd2358523] Enforce a sensible line-height to stop large text rendering weirdly */
      /* Value chosen from base line-height/font-size (20/14) = approx. 1.43 */ }
      .event .comment .zd-comment.zd-comment-pre-styled:after {
        content: "";
        clear: both;
        display: block; }
      .event .comment .zd-comment.zd-comment-pre-styled img {
        /* Allows images to resize proportionally */
        max-width: 100%;
        max-height: 100%;
        height: auto; }
      .event .comment .zd-comment.zd-comment-pre-styled table td {
        /* Restore default table behavior */
        vertical-align: middle;
        /* Prevents images inside TD to be resized by other TD with undefined width. */ }
        .event .comment .zd-comment.zd-comment-pre-styled table td img {
          max-width: none; }
      .event .comment .zd-comment.zd-comment-pre-styled [width="100%"] table {
        margin: 0 auto; }
      .event .comment .zd-comment.zd-comment-pre-styled table[align='left'] {
        float: none; }
      .event .comment .zd-comment.zd-comment-pre-styled sup {
        vertical-align: initial;
        font-size: 10px; }
      .event .comment .zd-comment.zd-comment-pre-styled p {
        /* Avoid MsoListParagraph's bullets to be "text-indent:-.25in;" */
        text-indent: 0 !important;
        /* Same as "View original" HTML version (overrides $paragraph-margin) */
        margin: 0 0 9px 0; }
      .event .comment .zd-comment.zd-comment-pre-styled div {
        line-height: 1.43em; }
      .event .comment .zd-comment.zd-comment-pre-styled pre {
        padding: 0;
        margin: 0;
        border: none;
        background: none; }
  .event .header {
    padding: 0 0 2px 0;
    font-size: 12px; }
    .event .header:not(.comment-actions):not(.bulk-comment.content.header) {
      max-width: -webkit-calc(100% - 90px); }
    .event .header .actor {
      display: flex;
      /* Required for parentheses to display propertly in RTL languages */ }
      .event .header .actor a {
        display: inline-block; }
      .event .header .actor time {
        color: #68737D;
        margin: 0 0 0 5px;
        padding-top: 2px; }
        html[data-rtl-language='true'] .event .header .actor time {
          margin: 1px 5px 0 0; }
      .event .header .actor .assign_to {
        display: inline-block;
        padding-left: 4px;
        padding-top: 2px; }
        html[data-rtl-language='true'] .event .header .actor .assign_to {
          padding-left: 0;
          padding-right: 4px; }
      .event .header .actor .name {
        font-weight: 600;
        font-size: 14px;
        max-width: 400px;
        overflow: hidden;
        display: inline-block; }
        .event .header .actor .name a {
          overflow: hidden;
          width: 100%;
          text-overflow: ellipsis;
          white-space: nowrap;
          color: #2F3941;
          /* Grey-800 */ }
    .event.email .header .meta .comment_menu .dropdown-toggle {
      margin-top: -2px;
    }
    .event .header .meta {
      display: inline-block;
      position: absolute;
      right: 16px;
      top: 18px; }
      html[data-rtl-language='true'] .event .header .meta {
        left: 16px;
        right: auto; }
      .event .header .meta .comment_menu {
        display: inline-block;
        margin-left: 12px;
        position: relative;
        vertical-align: middle; }
        html[data-rtl-language='true'] .event .header .meta .comment_menu {
          margin-left: 0;
          margin-right: 12px; }
        .event .header .meta .comment_menu .dropdown-toggle {
          border-color: #fff;
          padding: 2px 2px;
          line-height: 1;
          outline: none;
        }
          .event .header .meta .comment_menu .dropdown-toggle .arrow_down {
            visibility: hidden;
            display: inline-block;
            content: '';
            width: 8px;
            height: 4px;
            margin: 6px 5px;
            background: url(/agent/assets/components/ico_arrow-d3aeac90571f859f6c801b3d5f2d6fb3.png) no-repeat center center;
            border: 0; }
        .event .header .meta .comment_menu .dropdown-menu {
          margin-top: 5px;
          width: 310px;
          right: 0;
          left: auto;
          z-index: 1001;
          visibility: hidden; }
          html[data-rtl-language='true'] .event .header .meta .comment_menu .dropdown-menu {
            left: 0;
            right: auto; }
          .event .header .meta .comment_menu .dropdown-menu li.divider {
            margin-bottom: 10px;
            background-color: #E9EBED;
            /* Grey-200 */
            height: 2px; }
        .event .header .meta .comment_menu .icon.untrusted_flag {
          background: url(/agent/assets/components/warning-0b0fe4b9f3fb5e51e847e786823e28fe.svg) no-repeat;
          display: inline-block;
          height: 20px;
          width: 20px;
          background-size: 16px; }
        .event .header .meta .comment_menu .flags .flag {
          position: relative; }
          .event .header .meta .comment_menu .flags .flag a {
            padding: 10px 20px;
            margin: 0;
            white-space: normal; }
          .event .header .meta .comment_menu .flags .flag .icon {
            position: absolute;
            left: 20px;
            top: 15px; }
            html[data-rtl-language='true'] .event .header .meta .comment_menu .flags .flag .icon {
              left: auto;
              right: 14px; }
          .event .header .meta .comment_menu .flags .flag .reason {
            margin-left: 20px;
            font-size: 13px;
            margin-top: 4px;
            width: auto;
            word-wrap: break-word; }
            html[data-rtl-language='true'] .event .header .meta .comment_menu .flags .flag .reason {
              margin-left: 0;
              margin-right: 20px; }
            .event .header .meta .comment_menu .flags .flag .reason:after {
              content: '';
              width: 14px;
              height: 14px;
              display: inline-block;
              background: url(/agent/assets/components/external-link-317df3880636286b779f02c6e8d1cbc8.svg) no-repeat bottom;
              background-size: 11px; }
          .event .header .meta .comment_menu .flags .flag .links a {
            margin-left: 10px;
            margin-right: 10px;
            padding-left: 10px;
            padding-right: 10px; }
      .event .header .meta .channel {
        display: inline-block;
        width: 24px;
        right: 14px;
        height: 21px;
        opacity: 0.4;
        vertical-align: middle; }
        html[data-rtl-language='true'] .event .header .meta .channel {
          left: 14px;
          right: auto; }
    .event .header > span {
      margin-right: 4px; }
      html[data-rtl-language='true'] .event .header > span {
        margin-right: 0;
        margin-left: 4px;
        float: right; }
  .event .recipients {
    color: #68737D;
    margin-bottom: 10px; }
    .event .recipients a {
      color: #68737D;
      text-decoration: underline; }
    .event .recipients .recipient-list {
      margin-bottom: 2px; }
    .event .recipients span {
      display: inline-block; }
    .event .recipients .cc-recipients {
      display: none; }
      .event .recipients .cc-recipients .cc-header {
        display: inline-block;
        vertical-align: top; }
      .event .recipients .cc-recipients ul {
        display: inline-block;
        margin-left: 0; }
        html[data-rtl-language='true'] .event .recipients .cc-recipients ul {
          margin-left: auto;
          margin-right: 0; }
        .event .recipients .cc-recipients ul li {
          margin-bottom: 2px; }
  .event .audit-events {
    margin: 0 0 16px 0;
    background: #f9f9f9;
    border-radius: 5px;
    padding: 8px 14px; }
    html[data-rtl-language='true'] .event .audit-events {
      direction: rtl; }
    .event .audit-events li {
      list-style-type: none;
      line-height: 17px;
      padding: 6px 0; }
      .event .audit-events li .event_share {
        display: none; }
      .event .audit-events li .event_change {
        opacity: 0.3; }
      .event .audit-events li.Notification .event_change, .event .audit-events li.SmsNotification .event_change, .event .audit-events li.Cc .event_change, .event .audit-events li.SmsEvent .event_change, .event .audit-events li.Push .event_change, .event .audit-events li.Tweet .event_change, .event .audit-events li.FollowerNotification .event_change {
        display: none; }
      .event .audit-events li.Notification .event_share, .event .audit-events li.SmsNotification .event_share, .event .audit-events li.Cc .event_share, .event .audit-events li.SmsEvent .event_share, .event .audit-events li.Push .event_share, .event .audit-events li.Tweet .event_share, .event .audit-events li.FollowerNotification .event_share {
        display: inline-block; }
      .event .audit-events li .via {
        color: #68737D; }
    .event .audit-events .info {
      padding-left: 19px;
      margin-top: -18px; }
      html[data-rtl-language='true'] .event .audit-events .info {
        padding-left: 0;
        padding-right: 19px; }
      .event .audit-events .info label {
        font-weight: 600;
        color: #2F3941;
        display: inline;
        cursor: default; }
  .event del, .event .previous-value {
    color: #68737D; }
  .event .truncation-message {
    font-style: italic; }
  .event .outer-player-container {
    height: 40px;
    margin-bottom: 20px; }
    html[data-rtl-language='true'] .event .outer-player-container {
      direction: rtl; }
  .event .player-loading {
    background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat;
    background-size: 35px 12px;
    width: 271px;
    background-position: left center;
    height: 40px; }
  .event .hidden {
    display: none !important; }
  .event .player-container {
    display: flex;
    align-items: center;
    justify-content: left; }
  .event .recording_not_available {
    background-color: #F8F9F9;
    /* Grey-100 */
    color: #87929D;
    display: flex;
    align-items: center;
    text-align: center;
    width: 271px;
    height: 40px; }
  .event .recording_not_available span {
    flex: 1;
    text-transform: lowercase; }
  .event .delete-recording {
    color: #E82A2A;
    margin-left: 20px; }
  .event .delete-recording:hover {
    text-decoration: underline; }
  .event .call_statistics {
    margin-top: 5px;
    margin-bottom: 20px; }
    .event .call_statistics h4 {
      text-decoration: underline;
      font-size: 14px; }
    .event .call_statistics dt, .event .call_statistics dd {
      display: inline; }
    .event .call_statistics dd {
      margin-left: 0; }
      .event .call_statistics dd:after {
        content: '\a';
        white-space: pre; }
    html[data-rtl-language='true'] .event .call_statistics h4 {
      text-decoration: underline;
      font-size: 14px;
      direction: rtl; }
    html[data-rtl-language='true'] .event .call_statistics dl {
      overflow: hidden; }
    html[data-rtl-language='true'] .event .call_statistics dt, html[data-rtl-language='true'] .event .call_statistics dd {
      margin-top: 0.5em; }
    html[data-rtl-language='true'] .event .call_statistics dt {
      clear: both;
      float: right;
      width: auto; }
    html[data-rtl-language='true'] .event .call_statistics dd {
      float: right;
      margin-right: 0.5em;
      width: auto; }
  .event.is-new {
    background-color: #EDF7FF;
    border-left-color: #5293C7; }
    .event.is-new .is_new_flag {
      color: #5293C7;
      line-height: 20px;
      padding: 0 0 0 5px; }
      html[data-rtl-language='true'] .event.is-new .is_new_flag {
        padding: 0 5px 0 0; }
  .event:not(.is-public) .comment {
    background-color: #FFF6D9;
    border: 1px solid #EFDAA3;
    padding: 12px 16px 14px;
    margin-bottom: 16px;
    border-radius: 3px;
    color: #2F3941;
    /* Grey-800 */ }
    .event:not(.is-public) .comment .zd-comment {
      margin-bottom: 0px; }

/* END ./app/assets/stylesheets/areas/ticket_conversation.scss */
/* BEGIN ./app/assets/stylesheets/areas/users.scss */
.user_photo_editable .dropdown-menu {
  margin: 5px 0 0 0; }

.user_photo, .user_assume_photo {
  position: relative;
  float: left; }
  html[data-rtl-language='true'] .user_photo, html[data-rtl-language='true'] .user_assume_photo {
    float: right; }
  .user_photo .profile, .user_assume_photo .profile {
    width: 40px;
    height: 40px;
    border-radius: 4px; }
  .user_photo.large-photo, .large-photo.user_assume_photo {
    margin: 0px; }
    .user_photo.large-photo .profile, .large-photo.user_assume_photo .profile {
      width: 55px;
      height: 55px; }
    .user_photo.large-photo .photo_badge, .large-photo.user_assume_photo .photo_badge {
      top: 47px;
      left: 44px; }
  .user_photo .photo_badge, .user_assume_photo .photo_badge {
    border: 3px solid #fff;
    border-radius: 10px;
    display: none;
    position: absolute;
    top: 33px;
    left: 30px;
    width: 14px;
    height: 14px; }
    html[data-rtl-language='true'] .user_photo .photo_badge, html[data-rtl-language='true'] .user_assume_photo .photo_badge {
      left: auto;
      right: 30px; }
  .user_photo.agent .photo_badge, .agent.user_assume_photo .photo_badge {
    display: block; }
  .user_photo.shared .photo_badge, .shared.user_assume_photo .photo_badge {
    display: block; }
  .user_photo.end_user .photo_badge, .end_user.user_assume_photo .photo_badge {
    display: block; }

html[data-rtl-language='true'] .items .user_photo .photo_badge, html[data-rtl-language='true'] .items .user_assume_photo .photo_badge {
  left: -10px; }

.user_assume_photo {
  padding: 5px 20px 0 10px;
  height: 100px; }
  .user_assume_photo .profile {
    width: 70px;
    height: 70px;
    border-radius: 4px; }

.user_photo_editable .editable-indicator,
.user_photo_editable .loading-indicator {
  margin-top: 6px; }

.user_photo_editable .editable-indicator,
.user_photo_editable .editable-background,
.user_photo_editable .loading-indicator,
.user_photo_editable .loading-background {
  position: absolute;
  top: -3px;
  left: 0;
  width: 40px;
  height: 40px;
  border-radius: 4px; }

.user_photo_editable .editable-background {
  background-color: #ffffff;
  opacity: 0.5; }

.user_photo_editable .loading-background {
  background-color: #ffffff;
  border: 1px solid #D8DCDE;
  /* Grey-300 */ }

.user_photo_editable .editable-indicator {
  display: none; }

.user_photo_editable .editable-icon {
  position: absolute;
  top: 7px;
  left: 8px;
  width: 26px;
  height: 26px; }

.user_photo_editable .loading-icon {
  position: absolute;
  top: 12px;
  left: 12px;
  width: 18px;
  height: 18px;
  background: url(/agent/assets/icons/spinners/small_spinner-f57d905b62b713e3324c733d4493bf5c.gif);
  background-color: transparent;
  background-repeat: no-repeat; }

.user_photo_editable .dropdown-menu {
  border-radius: 4px;
  margin: 5px 0 0 0; }
  .user_photo_editable .dropdown-menu::after {
    background-color: white;
    border-left: 1px solid #D8DCDE;
    border-top: 1px solid #D8DCDE;
    content: '';
    display: inline-block;
    height: 6px;
    left: 16px;
    position: absolute;
    top: -4px;
    -ms-transform: rotate(45deg);
    -webkit-transform: rotate(45deg);
    transform: rotate(45deg);
    width: 6px; }
  .user_photo_editable .dropdown-menu li {
    position: relative;
    overflow: hidden; }
    .user_photo_editable .dropdown-menu li button {
      width: 100%; }
    .user_photo_editable .dropdown-menu li input {
      position: absolute;
      top: 0;
      right: 0;
      font-size: 60px;
      opacity: 0; }

.user_photo_editable a:hover .editable-indicator {
  display: block; }

.user_photo.loading .loading-container, .loading.user_assume_photo .loading-container {
  display: block; }

.details.property_box:not(.customer_record) {
  width: 293px;
  padding: 15px 10px 14px 10px; }

.details.property_box.customer_record {
  padding-top: 5px; }

.details.property_box label {
  color: #68737D;
  font-size: 12px;
  cursor: default;
  width: 68px;
  float: left;
  text-align: right;
  padding-right: 17px;
  overflow: hidden;
  white-space: normal;
  padding-top: 1px;
  font-weight: 400; }
  html[data-rtl-language='true'] .details.property_box label {
    float: right;
    text-align: left;
    padding-left: 17px;
    padding-right: 0; }
  .details.property_box label.custom-field-label {
    float: none;
    margin: 4px 0 6px 0;
    text-align: left;
    z-index: 0;
    width: auto; }

.details.property_box .no_tags {
  left: 105px;
  position: absolute;
  color: #68737D; }

.details.property_box .command {
  color: #68737D;
  cursor: pointer; }
  .details.property_box .command:hover {
    color: #1f73b7; }

.details.property_box .display_phone {
  cursor: default;
  text-transform: lowercase; }

.details.property_box .item {
  color: #2F3941;
  margin-bottom: 2px;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  position: relative;
  min-height: 15px; }
  .details.property_box .item div {
    cursor: pointer;
    position: relative; }
    html[data-rtl-language='true'] .details.property_box .item div[dir='ltr'] {
      text-align: right; }
    .details.property_box .item div.command {
      color: #2F3941; }
    .details.property_box .item div:hover {
      color: #2F3941; }
    .details.property_box .item div:hover:after {
      border-top-color: #2F3941; }
    .details.property_box .item div .email-text {
      position: relative;
      padding: 4px 14px 4px 0px;
      display: inline-block;
      width: 170px;
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap; }
      html[data-rtl-language='true'] .details.property_box .item div .email-text {
        direction: ltr;
        text-align: right;
        padding: 4px 0 4px 14px; }
      .details.property_box .item div .email-text:after {
        position: absolute;
        right: 0px;
        top: 2px;
        width: 20px;
        height: 20px;
        background: url(/agent/assets/components/icon-dropdown-e9f0139227770e5fa57e4a2993cc6c43.svg) no-repeat;
        content: '';
        display: inline-block;
        opacity: 0.2;
        transition: opacity 0.25s ease 0s; }
        html[data-rtl-language='true'] .details.property_box .item div .email-text:after {
          display: none; }
      .details.property_box .item div .email-text:hover:after {
        transition: opacity 0.25s ease 0s;
        opacity: 1; }
        html[data-rtl-language='true'] .details.property_box .item div .email-text:hover:after {
          display: none; }
      html[data-rtl-language='true'] .details.property_box .item div .email-text:before {
        position: absolute;
        left: -5px;
        top: 2px;
        width: 20px;
        height: 20px;
        background: url(/agent/assets/components/icon-dropdown-e9f0139227770e5fa57e4a2993cc6c43.svg) no-repeat;
        content: '';
        display: inline-block;
        opacity: 0.2;
        transition: opacity 0.25s ease 0s; }
      html[data-rtl-language='true'] .details.property_box .item div .email-text:hover:before {
        transition: opacity 0.25s ease 0s;
        opacity: 1; }
    .details.property_box .item div .email-text.editable:after {
      background: none; }
    .details.property_box .item div .phone-text {
      position: relative;
      padding: 4px 14px 4px 0px;
      display: inline-block;
      width: 170px;
      overflow: hidden;
      text-overflow: ellipsis;
      white-space: nowrap; }
      html[data-rtl-language='true'] .details.property_box .item div .phone-text {
        padding: 4px 0 4px 14px; }
      .details.property_box .item div .phone-text:after {
        position: absolute;
        right: 0px;
        top: 2px;
        width: 20px;
        height: 20px;
        background: url(/agent/assets/components/icon-dropdown-e9f0139227770e5fa57e4a2993cc6c43.svg) no-repeat;
        content: '';
        display: inline-block;
        opacity: 0.2;
        transition: opacity 0.25s ease 0s; }
        html[data-rtl-language='true'] .details.property_box .item div .phone-text:after {
          display: none; }
      .details.property_box .item div .phone-text:hover:after {
        transition: opacity 0.25s ease 0s;
        opacity: 1; }
        html[data-rtl-language='true'] .details.property_box .item div .phone-text:hover:after {
          display: none; }
      html[data-rtl-language='true'] .details.property_box .item div .phone-text:before {
        position: absolute;
        left: 0px;
        top: 2px;
        width: 20px;
        height: 20px;
        background: url(/agent/assets/components/icon-dropdown-e9f0139227770e5fa57e4a2993cc6c43.svg) no-repeat;
        content: '';
        display: inline-block;
        opacity: 0.2;
        transition: opacity 0.25s ease 0s; }
      html[data-rtl-language='true'] .details.property_box .item div .phone-text:hover:before {
        transition: opacity 0.25s ease 0s;
        opacity: 1; }
    .details.property_box .item div .phone-text.editable:after {
      background: none; }

.details.property_box .email, .details.property_box .phone {
  overflow: visible;
  width: auto; }
  .details.property_box .email .invalid-text-border, .details.property_box .phone .invalid-text-border {
    border: 1px solid #bd322c; }

.details.property_box .email.item:not(.verified) .unverified {
  position: absolute;
  top: 4px;
  right: -15px;
  width: 14px;
  height: 14px;
  background: url(/agent/assets/icons/icon-unverified-729a823728f5191191a3311836478d54.svg) no-repeat; }
  html[data-rtl-language='true'] .details.property_box .email.item:not(.verified) .unverified {
    left: -15px;
    right: auto; }

.details.property_box .phone.item:not(.verified) .unverified {
  position: absolute;
  top: 4px;
  right: -15px;
  width: 14px;
  height: 14px;
  background: url(/agent/assets/icons/icon-unverified-729a823728f5191191a3311836478d54.svg) no-repeat; }
  html[data-rtl-language='true'] .details.property_box .phone.item:not(.verified) .unverified {
    left: -15px;
    right: auto; }

.details.property_box .undeliverable, .details.property_box .partner-address, .details.property_box .soft-bouncing, .details.property_box .example-address, .details.property_box .mailer-daemon {
  position: absolute;
  top: 4px;
  right: -15px;
  width: 14px;
  height: 14px;
  background: url(/agent/assets/icons/icon-unverified-729a823728f5191191a3311836478d54.svg) no-repeat; }

.details.property_box .custom-checkbox {
  float: left;
  margin: 4px 5px 0px 0px; }
  html[data-rtl-language='true'] .details.property_box .custom-checkbox {
    float: right;
    margin: 4px 0 0 5px; }

.details.property_box .value {
  text-align: left;
  float: left;
  width: 195px;
  position: relative;
  border-radius: 2px;
  /* Ensures that phone number remains LTR for RTL languages */ }
  html[data-rtl-language='true'] .details.property_box .value {
    text-align: right; }
  html[data-rtl-language='true'] .details.property_box .value:not(.textarea) {
    direction: rtl;
    float: right; }
  html[data-rtl-language='true'] .details.property_box .value.forwarding_number {
    direction: ltr;
    text-align: right; }
  .details.property_box .value.groups {
    margin-top: -6px;
    margin-left: -5px;
    padding: 5px;
    border: 1px solid white; }
    .details.property_box .value.groups.disabled {
      cursor: not-allowed; }
    .details.property_box .value.groups:not(.disabled):hover {
      border-color: #E9EBED; }
    .details.property_box .value.groups div {
      text-overflow: ellipsis;
      overflow: hidden; }
  .details.property_box .value.custom-field-value {
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    float: left;
    cursor: text;
    width: 272px;
    margin: 0px; }
    .details.property_box .value.custom-field-value.select {
      width: 282px;
      margin: 0px; }
    .details.property_box .value.custom-field-value.date {
      width: 282px; }
      .details.property_box .value.custom-field-value.date input {
        width: 277px;
        padding: 5px 0px 5px 5px; }
  .details.property_box .value input[type="checkbox"] {
    margin: 7px 0 6px 5px; }
  .details.property_box .value .primary {
    font-weight: 400; }
  .details.property_box .value select {
    width: 207px; }
  .details.property_box .value.select {
    margin-top: -4px;
    margin-left: -5px;
    width: 208px; }
    .details.property_box .value.select .zd-state-default .zd-searchmenu-base, .details.property_box .value.select .zd-state-disabled .zd-searchmenu-base {
      border-color: #FFFFFF !important;
      color: #68737D; }
    .details.property_box .value.select .zd-state-default .zd-selectmenu-base, .details.property_box .value.select .zd-state-disabled .zd-selectmenu-base {
      border-color: transparent;
      background-color: transparent; }
    .details.property_box .value.select.zd-state-disabled .zd-tag-menu-root, .details.property_box .value.select.zd-state-disabled .zd-tag-item, .details.property_box .value.select.zd-state-disabled a {
      cursor: not-allowed; }
    .details.property_box .value.select.zd-state-disabled .zd-tag-menu-root.zd-state-hover {
      border-color: transparent !important; }
    .details.property_box .value.select.zd-state-disabled .zd-tag-menu-root .zd-tag-editor-holder {
      display: none; }
    .details.property_box .value.select .zd-state-disabled .zd-searchmenu-base {
      background-color: #FFF; }
    .details.property_box .value.select .zd-selectmenu-base {
      background-image: none; }
    .details.property_box .value.select .zd-state-hover .zd-selectmenu-base, .details.property_box .value.select .zd-state-hover .zd-searchmenu-base {
      border-color: #E9EBED; }
    .details.property_box .value.select .zd-tag-menu-root {
      border-color: transparent;
      background-color: transparent; }
      .details.property_box .value.select .zd-tag-menu-root.zd-state-hover {
        border-color: #E9EBED; }
      .details.property_box .value.select .zd-tag-menu-root.zd-state-focus {
        border-color: #1f73b7 !important;
        box-shadow: 0 0 0 3px rgba(31, 115, 183, 0.35) !important;
        outline: thick none !important; }
    .details.property_box .value.select .ui-state-default:not(.ui-state-active):not(.ui-state-hover) {
      border: 1px solid white; }
      .details.property_box .value.select .ui-state-default:not(.ui-state-active):not(.ui-state-hover) .ui-icon {
        background-image: none; }
    .details.property_box .value.select .ui-selectmenu span.ui-selectmenu-status, .details.property_box .value.select .ui-selectmenu-menu li a {
      padding-left: 5px; }
    .details.property_box .value.select .ui-widget {
      font-size: 14px;
      background: white;
      color: #68737D; }
  .details.property_box .value .token_list {
    margin: -6px 0 0 -5px;
    border: 1px solid white;
    width: 196px;
    padding: 4px 4px 1px 4px;
    background: none;
    position: relative; }
    .details.property_box .value .token_list .tagSearch input {
      background: white; }
  .details.property_box .value .suggestions {
    width: 204px; }
  .details.property_box .value .ui-selectmenu:not(.ui-state-active):hover, .details.property_box .value .token_list:hover {
    border-color: #E9EBED; }

.details.property_box .organization-memberships {
  min-height: 25px; }
  .details.property_box .organization-memberships .item ~ .add-organization {
    display: inline-block;
    margin-top: 10px; }
  .details.property_box .organization-memberships .link {
    border-bottom: 1px dotted; }

.details.property_box .agent_forwarding .link {
  border-bottom: 1px dotted; }

.details.property_box .agent_forwarding.property .value .flag-icon {
  margin-top: 2px;
  margin-right: 4px; }

.details.property_box .link-mode {
  cursor: pointer;
  color: #1f73b7;
  border-width: 0;
  box-shadow: none;
  outline-width: 0;
  padding: 4px 0 !important;
  position: relative; }
  .details.property_box .link-mode:hover {
    text-decoration: underline; }

.details.property_box .make-direct {
  margin: -10px 0 10px 86px; }

.details.property_box .edit-mode {
  padding: 4px 2px !important; }

.details.property_box .identity-field {
  padding: 4px;
  border-radius: 0px;
  width: 192px;
  border-color: #78A300; }
  .details.property_box .identity-field:focus {
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.1) inset, 0 0 2px #78A300; }
  .details.property_box .identity-field.twitter {
    width: 176px; }

.details.property_box [disabled], .details.property_box .ui-state-disabled, .details.property_box .disabled {
  opacity: 1 !important;
  color: #C2C8CC !important;
  cursor: not-allowed !important; }
  .details.property_box [disabled] .token_list, .details.property_box .ui-state-disabled .token_list, .details.property_box .disabled .token_list {
    border: 1px solid transparent !important; }
  .details.property_box [disabled] .tagSearch, .details.property_box .ui-state-disabled .tagSearch, .details.property_box .disabled .tagSearch {
    display: none; }

.details.property_box .shared_comments:not(.is_shared) {
  display: none; }

.details.property_box .property {
  padding: 4px 0;
  min-height: 22px;
  width: 100%; }
  html[data-rtl-language='true'] .details.property_box .property {
    direction: rtl; }
  .details.property_box .property.identities {
    padding: 0;
    display: block; }
  .details.property_box .property::after {
    display: block;
    clear: both;
    content: ''; }
  .details.property_box .property.delim {
    border-bottom: 1px solid #E9EBED;
    /* Grey-200 */
    margin-bottom: 13px;
    padding-bottom: 10px; }
  .details.property_box .property.identities .value {
    margin-bottom: 5px; }
  .details.property_box .property.identities .identity-field,
  .details.property_box .property.identities .identity-twitter-label {
    position: relative;
    top: -6px; }
  .details.property_box .property.identities .email .identity-field {
    top: 0;
    width: 90%; }

.zd-selectmenu.locales .zd-menu-root, .zd-selectmenu.locales .zd-menu-list-holder {
  width: auto !important;
  min-width: 206px;
  max-width: 600px; }

.zd-selectmenu.locales .zd-menu-item {
  white-space: nowrap;
  padding-right: 10px; }

.people_form {
  width: 475px; }
  .people_form .modal-body div {
    margin-bottom: 12px; }
    .people_form .modal-body div p {
      width: 310px;
      margin-top: 7px;
      color: #68737D;
      float: right; }
      html[data-rtl-language='true'] .people_form .modal-body div p {
        float: left;
        margin-right: 10px; }
  .people_form label span {
    float: left;
    width: 105px;
    display: inline-block;
    text-align: right;
    padding-right: 20px;
    margin-top: 6px;
    color: #2F3941; }
    html[data-rtl-language='true'] .people_form label span {
      float: right;
      text-align: left;
      padding-left: 20px;
      padding-right: 0; }
  .people_form input {
    width: 300px;
    float: right; }
  .people_form .input {
    width: 312px;
    float: right; }
    html[data-rtl-language='true'] .people_form .input.field-note {
      float: left;
      text-align: right; }
  .people_form .input.dropdown {
    margin-bottom: 0px; }
    .people_form .input.dropdown .zd-selectmenu {
      margin-bottom: 0px; }
  .people_form select {
    z-index: 10000; }

.property_alert {
  margin: 8px;
  margin-bottom: 1px;
  text-align: center; }

.two-factor-authentication h3 {
  margin-bottom: 25px; }

.two-factor-authentication #qrcode {
  margin-left: 10px;
  float: right; }

.two-factor-authentication #qrcode-container {
  min-height: 147px; }

.two-factor-authentication #two-factor-phone-form {
  margin-bottom: 25px; }

.two-factor-authentication #two-factor-setup p {
  margin-top: 10px;
  padding: 0; }

.two-factor-modal {
  width: 500px;
  height: 400px; }
  html[data-rtl-language='true'] .two-factor-modal {
    direction: rtl; }
  .two-factor-modal p {
    font-size: 14px;
    line-height: 20px;
    margin-bottom: 30px;
    color: #68737D; }
  .two-factor-modal b {
    color: #2F3941;
    /* Grey-800 */ }
  .two-factor-modal a#turn-off-two-factor {
    margin-left: 134px; }
  .two-factor-modal #two-factor-setup {
    margin-bottom: 20px; }
    .two-factor-modal #two-factor-setup button {
      width: 240px;
      height: 50px;
      margin-left: 115px;
      margin-bottom: 20px;
      font-size: 14px;
      color: #68737D; }
      html[data-rtl-language='true'] .two-factor-modal #two-factor-setup button {
        margin-right: 115px;
        margin-left: auto; }
  .two-factor-modal #qrcode {
    margin-left: 177px;
    margin-bottom: 60px;
    min-height: 118px; }
    html[data-rtl-language='true'] .two-factor-modal #qrcode {
      margin-right: 177px;
      margin-left: auto; }
  .two-factor-modal #two-factor-form {
    text-align: center; }
    .two-factor-modal #two-factor-form input[type=text], .two-factor-modal #two-factor-form input[type=tel] {
      font-size: 50px;
      padding: 10px;
      text-align: center;
      height: auto;
      width: 300px; }
    .two-factor-modal #two-factor-form input[type=tel] {
      width: 400px; }
  .two-factor-modal #two-factor-actions {
    position: absolute;
    bottom: 15px;
    right: 15px; }
    html[data-rtl-language='true'] .two-factor-modal #two-factor-actions {
      left: 15px;
      right: auto; }
    .two-factor-modal #two-factor-actions button {
      float: right;
      width: 120px;
      height: 40px;
      margin-left: 15px; }
      html[data-rtl-language='true'] .two-factor-modal #two-factor-actions button {
        float: left;
        margin-right: 15px;
        margin-left: auto; }
    .two-factor-modal #two-factor-actions #next {
      background-color: #2F3941;
      /* Grey-800 */ }

.details.property_box label.switch-label {
  padding: 0;
  width: 100%; }
  html[data-rtl-language='true'] .details.property_box label.switch-label {
    padding-left: 0; }

.explore-user-seat-section .switch-container,
.connect-user-seat-section .switch-container,
.voice-user-seat-section .switch-container {
  float: right;
  margin-right: 7px;
  overflow: hidden; }
  html[data-rtl-language='true'] .explore-user-seat-section .switch-container, html[data-rtl-language='true']
  .connect-user-seat-section .switch-container, html[data-rtl-language='true']
  .voice-user-seat-section .switch-container {
    float: left;
    margin-left: 7px;
    margin-right: 0; }

.zopim-agent-section .switch-container {
  float: right;
  margin-right: 7px; }
  html[data-rtl-language='true'] .zopim-agent-section .switch-container {
    float: left;
    margin-left: 7px;
    margin-right: 0; }

.zopim-agent-section .zopim-chat-label {
  margin-top: 6px; }

.zopim-agent-section .zopim-chat-disabled-text {
  line-height: 31px;
  color: #C2C8CC;
  /* Grey-400 */
  text-overflow: ellipsis;
  overflow: hidden;
  white-space: nowrap; }

.zopim-agent-section .zopim-agent-content .textarea {
  width: 195px; }

.zopim-agent-section .loader {
  background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat center center;
  width: 40px;
  height: 30px; }

.zopim-agent-section .loading-message {
  padding-left: 45px; }

.jGrowl .jGrowl-notification.ui-state-error .zopim-agent-error .close_btn {
  float: none;
  padding: 4px 20px 5px 20px; }

.tooltip-inner {
  text-align: left; }
  .tooltip-inner .title {
    color: #ffffff;
    font-weight: 600; }

/* END ./app/assets/stylesheets/areas/users.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_comment_input.scss */
.pane_body:not(.rich_text) .comment_input {
  padding: 0 0 12px 0; }

.comment_input {
  border-top: none;
  /* Public/Private reply tabs */ }
  .comment_input .header {
    padding: 0 0 8px 0; }
  .comment_input .content .body {
    margin-top: 10px; }
  .comment_input .hint {
    color: #68737D;
    font-size: 12px;
    line-height: 22px;
    /* Grey-300 */
    height: 24px;
    overflow: hidden;
    white-space: nowrap;
    text-overflow: ellipsis;
    top: 1px;
    left: 4px;
    position: relative; }
    html[data-rtl-language='true'] .comment_input .hint {
      float: right;
      left: 0px;
      right: 4px;
      border-left: 0; }
  .comment_input .twitter-handle-picker {
    padding: 10px 0px;
    margin-bottom: 30px; }
    .comment_input .twitter-handle-picker label {
      font-size: 11px;
      color: #68737D;
      margin: 7px 7px 0px 0;
      text-align: left;
      float: left; }
      html[data-rtl-language='true'] .comment_input .twitter-handle-picker label {
        margin: 7px 0 0px 7px;
        text-align: right;
        float: right; }
    .comment_input .twitter-handle-picker .zd-selectmenu-root {
      width: 250px;
      float: left; }
      html[data-rtl-language='true'] .comment_input .twitter-handle-picker .zd-selectmenu-root {
        float: right; }
      .comment_input .twitter-handle-picker .zd-selectmenu-root .twitter-avatar {
        width: 20px;
        height: 20px;
        margin-right: 5px;
        float: left;
        border-radius: 2px; }
        html[data-rtl-language='true'] .comment_input .twitter-handle-picker .zd-selectmenu-root .twitter-avatar {
          float: right;
          margin-left: 5px;
          margin-right: 0; }
        .comment_input .twitter-handle-picker .zd-selectmenu-root .twitter-avatar.default {
          opacity: 0.4;
          display: inline-block;
          background: url(/agent/assets/channels/twitter-cb686057e945259807e705beec57dba8.svg) center/contain no-repeat; }
      .comment_input .twitter-handle-picker .zd-selectmenu-root span {
        line-height: 20px; }
        html[data-rtl-language='true'] .comment_input .twitter-handle-picker .zd-selectmenu-root span.name {
          float: right; }
        .comment_input .twitter-handle-picker .zd-selectmenu-root span.handle {
          color: #C2C8CC;
          margin-left: 5px; }
          html[data-rtl-language='true'] .comment_input .twitter-handle-picker .zd-selectmenu-root span.handle {
            margin-left: 0;
            margin-right: 5px; }
  .comment_input .requester-no-handle, .comment_input .channelback-not-supported {
    color: #BAB6B0;
    margin: 10px 0;
    line-height: 18px; }
    .comment_input .requester-no-handle .icon-warning, .comment_input .channelback-not-supported .icon-warning {
      display: inline-block;
      height: 16px;
      width: 16px;
      vertical-align: top; }
  .comment_input .call-back {
    margin-left: 5px; }
    html[data-rtl-language='true'] .comment_input .call-back {
      float: left;
      margin-left: 0;
      margin-right: 5px; }
    .comment_input .call-back .toggle {
      background: #F7F7F7;
      border: solid #DDDDDD 1px;
      border-radius: 3px;
      cursor: pointer;
      padding: 3px 5px 4px 3px;
      float: left; }
      .comment_input .call-back .toggle .icon {
        height: 23px;
        width: 23px;
        float: left;
        margin-top: -3px;
        margin-bottom: -3px; }
        html[data-rtl-language='true'] .comment_input .call-back .toggle .icon {
          float: right; }
      .comment_input .call-back .toggle .caret {
        margin-top: 8px; }
    .comment_input .call-back .dropdown {
      background: #FFFFFF;
      border: solid #DDDDDD 1px;
      border-radius: 5px;
      margin-top: 32px;
      position: absolute;
      right: 15px;
      padding: 10px;
      z-index: 2000000;
      display: none; }
      html[data-rtl-language='true'] .comment_input .call-back .dropdown {
        left: 15px;
        right: auto; }
      .comment_input .call-back .dropdown.open {
        display: block; }
      .comment_input .call-back .dropdown .number.option {
        padding: 5px;
        cursor: pointer;
        color: #5381BA;
        background: #FFFFFF;
        display: block;
        /* Ensures that phone numbers are still rendered left-to-right */ }
        html[data-rtl-language='true'] .comment_input .call-back .dropdown .number.option {
          direction: ltr; }
  .comment_input.bulk-comment .hint {
    display: none; }
  .comment_input.is-public .hint.reply {
    display: block; }
  .comment_input:not(.is-public) .hint.note {
    display: block; }
  .comment_input .checkbox-field {
    display: inline-block;
    position: relative;
    top: 2px; }
  .comment_input textarea {
    padding: 8px;
    width: 100%;
    min-height: 60px;
    height: 60px;
    box-sizing: border-box;
    box-shadow: none;
    color: #2F3941;
    /* Grey-800 */
    font-size: 14px; }
  .comment_input .counter, .comment_input .counter_normal, .comment_input .counter_exceeded {
    position: absolute;
    margin-top: 4px;
    right: 22px;
    font-size: 15px;
    font-weight: 600; }
  .comment_input .comment-twitter-identity {
    position: absolute;
    padding: 7px;
    font-size: 14px;
    color: #2F3941;
    /* Grey-800 */
    margin-top: 2px;
    line-height: 17px; }
  .comment_input .counter_normal {
    color: #C2C8CC;
    /* Grey-400 */ }
  .comment_input .counter_exceeded {
    color: #FF0000; }
  .comment_input .comment_bar {
    background-color: #F8F9F9;
    /* Grey-100 */
    border: solid #D8DCDE 1px;
    /* Grey-300 */
    border-top: none;
    padding: 7px;
    margin-bottom: 10px; }
    .comment_input .comment_bar .twitter_counter {
      float: right;
      position: relative;
      right: 0;
      color: #2F3941;
      margin-top: 0px; }
      html[data-rtl-language='true'] .comment_input .comment_bar .twitter_counter {
        float: left;
        left: 0;
        right: auto; }
      .comment_input .comment_bar .twitter_counter.counter_exceeded {
        color: #FF0000; }
    .comment_input .comment_bar label {
      float: left; }
      html[data-rtl-language='true'] .comment_input .comment_bar label {
        float: right; }
      .comment_input .comment_bar label .checkbox {
        display: inline-block; }
  .comment_input .options {
    font-size: 14px;
    margin-top: 5px;
    vertical-align: middle; }
    .comment_input .options .channel_options {
      float: left;
      width: 70%; }
      .comment_input .options .channel_options .checkbox {
        display: inline-block; }
    .comment_input .options .channel_back {
      width: 200px;
      display: inline-block; }
    .comment_input .options label {
      width: auto;
      color: #2F3941;
      /* Grey-800 */ }
  .comment_input:not(.is-public) textarea {
    background: #FFF6D9;
    border: 1px solid #EFDAA3; }
  .comment_input .btn {
    background: #f7f7f7;
    border-radius: 3px;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    color: #2F3941;
    /* Grey-800 */
    font-size: 12px;
    float: left;
    margin-right: 5px;
    position: relative;
    padding: 3px 9px;
    box-shadow: none;
    text-shadow: none;
    /* .comment_input .btn.active, the active old-style public/private tab */ }
    .comment_input .btn .icon {
      display: inline-block;
      /* icon pngs are 18x18 with extra padding but the .icon element can't be that big. */
      height: 14px;
      width: 16px;
      margin: 0 4px -1px -3px;
      background: transparent none no-repeat top left; }
      html[data-rtl-language='true'] .comment_input .btn .icon {
        margin: 0 -3px -1px 4px; }
    .comment_input .btn .icon.twitter {
      background-image: url(/agent/assets/legacy/twitter_black-711e4c7cbec9c708b18d7fc126c7f167.png); }
    .comment_input .btn .icon.facebook {
      background-image: url(/agent/assets/legacy/facebook_black-0602064c8cdda9d489600d11c3ff5145.png); }
    .comment_input .btn.active {
      background-color: #323a40;
      padding: 4px 10px;
      border: none;
      color: #fff; }
      .comment_input .btn.active .icon.twitter {
        background-image: url(/agent/assets/legacy/twitter_white-2cafef0c047f5eccd1b50224587db867.png); }
      .comment_input .btn.active .icon.facebook, .comment_input .btn.active .icon.fb_private_message {
        background-image: url(/agent/assets/legacy/facebook_white-17f74d9c63d7ac4544993c720e31e241.png); }
      .comment_input .btn.active:after {
        content: ' ';
        position: absolute;
        height: 0;
        width: 0;
        border: 10px solid transparent;
        border-top-color: #323a40;
        margin-left: -10px;
        margin-top: -5px;
        left: 50%;
        top: 100%; }
      .comment_input .btn.active.private_note {
        background-color: #FFDE73;
        color: #2F3941;
        /* Grey-800 */ }
        .comment_input .btn.active.private_note:after {
          border: none; }

.comment_input_wrapper {
  min-height: 140px; }

.hide-comment-box .comment_input_wrapper {
  min-height: 0px; }

.add_comment_attachments, .add_comment_attachment_buttons {
  clear: right;
  float: right; }
  html[data-rtl-language='true'] .add_comment_attachments, html[data-rtl-language='true'] .add_comment_attachment_buttons {
    clear: left;
    float: left; }

.add_comment_attachments ul.attachments li {
  display: block;
  margin-right: 0; }
  .add_comment_attachments ul.attachments li .attachment {
    background-color: transparent;
    display: block;
    margin-right: 25px; }
    html[data-rtl-language='true'] .add_comment_attachments ul.attachments li .attachment {
      margin-left: 25px;
      margin-right: 0; }
  .add_comment_attachments ul.attachments li button, .add_comment_attachments ul.attachments li .uploading {
    float: right;
    margin-top: -23px;
    margin-right: 5px;
    background: transparent; }
    html[data-rtl-language='true'] .add_comment_attachments ul.attachments li button, html[data-rtl-language='true'] .add_comment_attachments ul.attachments li .uploading {
      float: left;
      margin-left: 5px;
      margin-right: 0; }

.add_comment_attachments .uploading {
  float: right;
  background: no-repeat;
  background-image: url(/agent/assets/icons/spinners/small_spinner-f57d905b62b713e3324c733d4493bf5c.gif);
  padding-left: 20px; }
  html[data-rtl-language='true'] .add_comment_attachments .uploading {
    float: left;
    padding: 0;
    padding-right: 20px;
    background-position-x: right; }

.add_comment_attachment_buttons {
  color: #1f73b7;
  margin-bottom: 8px; }
  .add_comment_attachment_buttons .separator {
    display: inline-block;
    width: 15px; }
  .add_comment_attachment_buttons .fileinput-button {
    cursor: pointer;
    display: inline-block;
    overflow: hidden;
    position: relative;
    line-height: 16px;
    border: none;
    background: none;
    border-bottom: 1px dotted #1f73b7;
    padding: 0; }
    .add_comment_attachment_buttons .fileinput-button .ui-button-text {
      padding: 0; }
    .add_comment_attachment_buttons .fileinput-button input {
      position: absolute;
      top: 0;
      right: 0;
      margin: 0;
      border: solid transparent;
      direction: ltr;
      cursor: pointer;
      opacity: 0; }
    .add_comment_attachment_buttons .fileinput-button ~ .fileinput-button {
      margin-left: 15px; }

.twitter-select-menu .twitter-avatar {
  margin-top: 5px;
  width: 30px;
  height: 30px;
  margin-right: 5px;
  border-radius: 2px; }
  .twitter-select-menu .twitter-avatar.default {
    opacity: 0.4;
    display: inline-block;
    background: url(/agent/assets/channels/twitter-cb686057e945259807e705beec57dba8.svg) center/contain no-repeat; }

.twitter-select-menu span {
  margin-top: 5px;
  width: 140px;
  font-size: 12px;
  position: absolute; }
  .twitter-select-menu span.handle {
    font-size: 10px;
    color: #C2C8CC;
    top: 20px; }

/* END ./app/assets/stylesheets/areas/ticket_comment_input.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_comment_rich_text.scss */
/*
 *  Matches normal comment area, which gets style from a gem
 */
.rich_text pre * {
  font-family: Consolas, "Liberation Mono", Menlo, "Bitstream Vera Sans Mono", Courier, monospace !important; }

.rich_text .add_comment_attachments {
  display: none; }

.rich_text .comment_input_wrapper {
  min-height: 0px; }

.rich_text .comment_input .hint {
  display: none !important; }

.rich_text .comment_input .content .body {
  margin-top: 0; }

.rich_text .editor {
  margin: 0px 0px 14px 0;
  position: relative; }
  .rich_text .editor .rich-text-comment {
    min-height: 200px;
    padding: 8px 8px 47px 8px;
    margin-bottom: 10px;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    border-radius: 5px;
    color: #2F3941;
    /* Grey-800 */
    cursor: text;
    transition: min-height linear 0.1s; }
  .rich_text .editor .toolbar {
    position: absolute;
    bottom: 0;
    width: 100%;
    height: 38px;
    border-top: 1px solid #D8DCDE;
    /* Grey-300 */ }
  .rich_text .editor .menu {
    position: absolute;
    bottom: 38px;
    display: inline-block; }

.rich_text .controls {
  font-size: 13px;
  margin-left: 1px;
  position: relative;
  z-index: 1; }

/* comment page overrides */
.rich_text .comment-actions .btn {
  border-bottom-color: transparent;
  border-bottom-style: solid;
  border-bottom-width: 3px;
  border-radius: 0px;
  border-top: none;
  border-right: none;
  border-left: none;
  margin-right: 25px;
  padding: 0 0 5px 0;
  background: none;
  box-shadow: none;
  font-size: 14px; }
  html[data-rtl-language='true'] .rich_text .comment-actions .btn {
    margin-left: 25px;
    margin-right: 0; }
  .rich_text .comment-actions .btn:after {
    display: block;
    visibility: hidden;
    line-height: 0;
    font-weight: bold;
    content: attr(data-text); }
  .rich_text .comment-actions .btn:hover {
    color: #68737D; }
  .rich_text .comment-actions .btn.active {
    border-bottom-color: #1F73B7;
    /* Blue-600 */
    color: #44535f;
    font-weight: 600; }
    .rich_text .comment-actions .btn.active:hover {
      color: #2F3941;
      /* Grey-800 */ }
.rich_text .comment_input .header {
  padding: 0; }
  .rich_text .comment_input .header .call-back .toggle {
    background: none;
    border: none;
    border-radius: 0; }
    .rich_text .comment_input .header .call-back .toggle .caret {
      background: url(/agent/assets/icons/14-chevron-c17f2575323bf5fb21969e6559921db2.svg) 0 3px/contain;
      content: " ";
      top: 6px;
      width: 11px;
      height: 11px;
      position: absolute;
      right: 10px;
      border-radius: 2px;
      display: inline-block;
      margin: 0;
      border: none; }
      html[data-rtl-language='true'] .rich_text .comment_input .header .call-back .toggle .caret {
        left: 10px;
        right: auto; }
  .rich_text .comment_input .header .active.private_note {
    background: none; }

.rich_text .comment_input:not(.is-public) .zendesk-editor--rich-text-container {
  background: #FFF6D9;
  border: 1px solid #EFDAA3; }

.rich_text .comment_input.is-public .zendesk-editor--rich-text-container {
  border-top-left-radius: 0; }

.new_ticket:not(.first_comment_private) #email-ccs-editor-bar .zendesk-editor--email-ccs-top {
  margin-top: 5px;
}
#email-ccs-editor-bar .zendesk-editor--email-ccs-top,
.rich_text .comment_input .zendesk-editor--email-ccs-top {
  border-radius: 0 3px 0 0 !important;
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  border-bottom: none;
  padding: 10px;
  overflow: hidden;
  max-height: 500px;
  opacity: 100;
  -moz-transition: max-height 0.2s, opacity 0.4s, padding 0.4s, border 0.4s;
  -ms-transition: max-height 0.2s, opacity 0.4s, padding 0.4s, border 0.4s;
  -o-transition: max-height 0.2s, opacity 0.4s, padding 0.4s, border 0.4s;
  -webkit-transition: max-height 0.2s, opacity 0.4s, padding 0.4s, border 0.4s;
  transition: max-height 0.2s, opacity 0.4s, padding 0.4s, border 0.4s; }
  .rich_text .comment_input .zendesk-editor--email-ccs-top .email-user-menu {
    width: 100%; }

.rich_text .comment_input .zendesk-editor--email-ccs-bottom {
  border-radius: 0 0 3px 3px !important; }

.rich_text .comment_input:not(.is-public) .zendesk-editor--email-ccs-top {
  border: none;
  max-height: 0 !important;
  opacity: 0;
  padding: 0; }

.rich_text .comment_input:not(.is-public) .zendesk-editor--email-ccs-bottom {
  border-radius: 3px !important; }

.rich_text .empty .editor .rich-text-comment {
  padding: 8px;
  min-height: inherit; }
  .rich_text .empty .editor .rich-text-comment:before {
    content: attr(data-placeholder);
    color: #989898; }

.rich_text .empty .editor .toolbar, .rich_text .empty .editor .menu {
  display: none; }

.rich_text .new_ticket .content {
  margin: 10px 0 0 0; }

.rich_text .new_ticket .btn {
  display: none; }

.rich_text .new_ticket .rich-text-comment {
  border-radius: 2px; }

.rich_text img[data-emoji-id] {
  height: 1.2em;
  width: 1.2em;
  margin-top: -0.2em;
  vertical-align: middle; }

.rich_text img[data-loading] {
  display: none; }

.rich_text .image-load-spinner {
  height: 200px;
  width: 350px;
  background-repeat: no-repeat;
  background-position-x: 166px;
  background-position-y: 90px;
  background-color: #F8F9F9;
  /* Grey-100 */
  border: 1px solid #D8DCDE;
  /* Grey-300 */
  background-image: url(/agent/assets/icons/spinners/small_spinner-f57d905b62b713e3324c733d4493bf5c.gif); }

.event:not(.is-public) .zd-comment {
  margin-bottom: 12px; }

/* Ticket Page Overrides */
.rich_text .header .icon.twitter {
  display: none; }

.rich_text .twitter_counter {
  color: #2F3941;
  position: absolute;
  bottom: -92px;
  right: 20px;
  z-index: 10; }

.new_ticket .editor {
  margin: 0px 0px 14px 0 !important;
  min-height: 160px; }

/* Zendesk Editor overrides */
.rich_text .comment_input {
  padding: 0 0 12px 0; }

.zendesk-editor--toolbar .zendesk-editor--discovery li.active button {
  color: #1F73B7; }

.zendesk-editor--toolbar .zendesk-editor--apps {
  /* Discovery app */ }
  .zendesk-editor--toolbar .zendesk-editor--apps li svg {
    fill: #2F3941;
    /* Grey-800 */
    fill-opacity: 0.4; }
  .zendesk-editor--toolbar .zendesk-editor--apps li.active {
    background-color: #E9EBED;
    /* Grey-200 */
    border-radius: 2px;
    box-shadow: 0px 0px 0px 1px #D8DCDE;
    /* Grey-300 */ }
    .zendesk-editor--toolbar .zendesk-editor--apps li.active svg {
      fill-opacity: 0.8; }
  .zendesk-editor--toolbar .zendesk-editor--apps li:hover svg {
    fill-opacity: 0.8; }
  .zendesk-editor--toolbar .zendesk-editor--apps li .zendesk-editor--discovery-svg {
    pointer-events: none;
    opacity: 0.4; }
  .zendesk-editor--toolbar .zendesk-editor--apps li.hover .zendesk-editor--discovery-svg {
    pointer-events: none;
    opacity: .8; }
  .zendesk-editor--toolbar .zendesk-editor--apps li.active .zendesk-editor--discovery-svg {
    pointer-events: none;
    opacity: 1; }

.zendesk-editor--toolbar .zendesk-editor--group.zendesk-editor--discovery {
  float: right;
  position: absolute;
  top: 0;
  right: 0;
  bottom: 0;
  /* We want to overwrite the default .zendesk-editor--group behavior */
  /* and remove the border-left from the group since the discovery */
  /* icon is right aligned */
  border-left: 0; }
  html[data-rtl-language='true'] .zendesk-editor--toolbar .zendesk-editor--group.zendesk-editor--discovery {
    float: left;
    left: 0;
    right: auto; }

.zendesk-editor--plaintext-box {
  margin-bottom: 140px; }
  .zendesk-editor--plaintext-box .disabled > a:hover {
    color: currentColor; }

.section.ticket .zendesk-editor--item input[type="file"] {
  height: 26px;
  width: 26px; }

div.zendesk-editor--drop-indicators .drop-indicator-inline {
  top: 115px;
  left: 420px; }

div.zendesk-editor--drop-indicators .drop-indicator-attach {
  bottom: 80px;
  left: 420px;
  height: 170px; }

.zendesk-editor--toolbar {
  box-sizing: border-box; }

#editor-tooltip input {
  box-shadow: none !important; }

div#editor-tooltip {
  z-index: 1100; }

.zendesk-editor--menu a:focus {
  outline: none; }

.zendesk-editor--drop-indicators.no-inline-attachments div.drop-indicator-attach {
  top: 115px; }

.comment_input .zendesk-editor--attachments .zendesk-editor--attachment:not(.zendesk-editor--image) .zendesk-editor--corner {
  background-color: #FFF6D9; }

.comment_input.is-public .zendesk-editor--attachments .zendesk-editor--attachment:not(.zendesk-editor--image) .zendesk-editor--corner {
  background-color: #ffffff; }
.comment_input .zendesk-editor--talk-callback-view {
  display: inline-flex;
  height: 26px;
  align-items: center; }
.new-editor-app-notify:after {
  content: '';
  width: 4px;
  height: 4px;
  border-radius: 2px;
  position: absolute;
  background: #1f73b7;
  margin: 2px -6px; }

#new-app-tooltip {
  padding: 20px;
  width: 250px; }

#discovery-app-tooltip {
  width: 255px;
  padding: 16px 18px 18px 18px; }
  html[data-rtl-language='true'] #discovery-app-tooltip {
    direction: rtl; }
  #discovery-app-tooltip a {
    color: #1f73b7; }
  #discovery-app-tooltip span.close {
    top: 4px;
    right: 4px;
    width: auto; }
    html[data-rtl-language='true'] #discovery-app-tooltip span.close {
      left: 4px;
      right: auto; }

#discovery-app-tooltip .close {
  top: 8px;
  right: 8px; }

/* we lower the z-index of the editor dropzone to 10 so that apps residing in
the header (e.g. zendesk chat) which has z-index:11 should be able to have
their own dropzones */
div.zendesk-editor--drop-indicators {
  z-index: 10; }

/* Tooltip alignment */
.zendesk-editor--toolbar #editor-app-discovery:hover {
  color: #68737D;
}

.zendesk-editor--toolbar #editor-app-discovery:hover:after {
  transform: translateX(0%);
  right: 1px;
}

html[data-rtl-language='true'] .zendesk-editor--toolbar #editor-app-discovery:hover:after {
  right: auto;
  left: 1px;
}

.zendesk-editor--toolbar.sticky {
  z-index: 1;
  margin-top: 1px;
}
/* END ./app/assets/stylesheets/areas/ticket_comment_rich_text.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_merge.scss */
.merge-holder {
  overflow: hidden !important;
  width: 660px;
  margin-left: -330px; }
  .merge-holder .modal-body {
    max-height: none;
    overflow-x: hidden; }
  .merge-holder p.option {
    padding-bottom: 0; }
  .merge-holder label {
    padding-top: 6px;
    font-size: 14px;
    line-height: 18px;
    float: none;
    width: auto;
    text-align: left;
    color: inherit; }
  .merge-holder h3, .merge-holder h4, .merge-holder h5, .merge-holder h6 {
    line-height: 18px; }
  .merge-holder .merge_window {
    width: 630px;
    background-color: #F6F6F6;
    color: #2F3941; }
    .merge-holder .merge_window h2 {
      margin: 0 0 10px 0;
      padding: 0;
      font-size: 23px;
      font-weight: 400; }
    .merge-holder .merge_window .review {
      background-color: #FFFDDE;
      border: 1px solid #EBE695;
      border-radius: 4px;
      margin-bottom: 10px;
      font-size: 14px; }
      .merge-holder .merge_window .review p {
        margin: 7px;
        padding: 0;
        text-align: center;
        color: #49545C; }
    .merge-holder .merge_window .option {
      height: 30px;
      margin: 0;
      text-align: center;
      cursor: default; }
      .merge-holder .merge_window .option hr {
        background-color: #D8DCDE;
        /* Grey-300 */
        color: #D8DCDE;
        /* Grey-300 */
        height: 1px;
        border: none;
        margin-top: 35px;
        margin-bottom: -8px; }
      .merge-holder .merge_window .option .border {
        padding: 10px 15px;
        background-color: #f6f6f6; }
      .merge-holder .merge_window .option .text {
        font-style: italic;
        background-color: #C2C8CC;
        /* Grey-400 */
        padding: 7px 9px;
        color: #fff;
        border-radius: 15px; }
    .merge-holder .merge_window .ticket_badge {
      font-size: 12px;
      width: 80px;
      margin-bottom: 5px;
      text-align: center;
      color: #fff;
      float: left;
      display: block;
      margin-right: 10px;
      background-color: #87929D;
      /* Grey-500 */
      font-size: 12px;
      border-radius: 2px;
      padding: 3px;
      line-height: 14px; }
      html[data-rtl-language='true'] .merge-holder .merge_window .ticket_badge {
        float: right;
        margin-left: 10px;
        margin-right: 0; }
    .merge-holder .merge_window .ticket_date {
      white-space: nowrap;
      overflow: hidden;
      text-overflow: ellipsis;
      color: #68737D;
      display: block; }
    .merge-holder .merge_window .winner_selector {
      font-weight: 600;
      white-space: nowrap;
      overflow: hidden;
      text-overflow: ellipsis;
      width: 160px; }
    .merge-holder .merge_window .user_card, .merge-holder .merge_window .ticket_card {
      border: 5px solid #fff;
      padding: 12px;
      box-shadow: 1px 1px 1px 1px #C2C8CC;
      /* Grey-400 */ }
      .merge-holder .merge_window .user_card img, .merge-holder .merge_window .ticket_card img {
        float: left;
        margin-right: 10px;
        height: 48px;
        width: 48px; }
      .merge-holder .merge_window .user_card a, .merge-holder .merge_window .user_card h3, .merge-holder .merge_window .ticket_card a, .merge-holder .merge_window .ticket_card h3 {
        font-size: 14px;
        font-weight: 600;
        margin-bottom: 2px;
        display: block; }
    .merge-holder .merge_window .user_card {
      width: 245px;
      height: 51px;
      margin: 0 20px 20px 0; }
    .merge-holder .merge_window .ticket_card .card_header h3 {
      margin: 5px 0 0 70px;
      font-size: 15px;
      color: #2F3941;
      /* Grey-800 */ }
    .merge-holder .merge_window .ticket_card .card_body {
      margin: 15px 0 0 75px;
      padding-top: 10px;
      border-top: 1px solid #E9EBED;
      /* Grey-200 */ }
    .merge-holder .merge_window label {
      display: block;
      font-size: 15px;
      font-weight: 600;
      margin-bottom: 8px; }
      html[data-rtl-language='true'] .merge-holder .merge_window label {
        text-align: right; }
    .merge-holder .merge_window form p {
      color: #68737D; }
    .merge-holder .merge_window form .button {
      margin-left: 8px; }
      html[data-rtl-language='true'] .merge-holder .merge_window form .button {
        margin-left: 0;
        margin-right: 8px; }
    .merge-holder .merge_window form input[type=text] {
      width: 244px; }
    .merge-holder .merge_window form textarea {
      font-size: 14px;
      margin: 10px 0; }
    .merge-holder .merge_window #user_loser {
      padding: 12px 20px 20px 20px; }
      .merge-holder .merge_window #user_loser .user_card {
        margin: 0 auto; }
    .merge-holder .merge_window #user_winner {
      padding: 60px 0 20px 20px; }
      .merge-holder .merge_window #user_winner #winner_suggestions .user_card {
        float: left; }
    .merge-holder .merge_window #ticket_loser {
      padding: 12px 20px 20px 20px; }
    .merge-holder .merge_window #ticket_winner {
      padding: 60px 20px 20px 20px; }
      .merge-holder .merge_window #ticket_winner .confirm {
        margin-top: 20px;
        float: right; }
      .merge-holder .merge_window #ticket_winner h4 {
        color: #68737D;
        margin-top: 5px;
        font-weight: 400; }
      .merge-holder .merge_window #ticket_winner #suggestion_columns .column {
        width: 100%;
        float: left;
        padding-left: 0;
        margin: 0;
        max-height: 200px;
        overflow-y: auto; }
        .merge-holder .merge_window #ticket_winner #suggestion_columns .column:first-child {
          padding-right: 4%;
          padding-left: 0; }
        .merge-holder .merge_window #ticket_winner #suggestion_columns .column ul li {
          list-style-type: none;
          margin: 15px 0 0 0;
          font-size: 14px;
          display: inline-block;
          width: 46%;
          margin-right: 3%; }
          .merge-holder .merge_window #ticket_winner #suggestion_columns .column ul li:first-child {
            margin-top: 10px; }
          .merge-holder .merge_window #ticket_winner #suggestion_columns .column ul li a {
            display: block;
            margin-left: 70px;
            font-size: 12px; }
            html[data-rtl-language='true'] .merge-holder .merge_window #ticket_winner #suggestion_columns .column ul li a {
              margin-left: 0;
              margin-right: 70px; }
      .merge-holder .merge_window #ticket_winner #winner_suggestions {
        margin-top: 10px; }
  .merge-holder #confirm_user_merge #user_loser {
    background-position: 0 224px; }
  .merge-holder #confirm_user_merge #user_winner {
    padding: 60px 20px 20px 20px; }
    .merge-holder #confirm_user_merge #user_winner .user_card {
      float: none;
      margin: 0 auto;
      border: 3px solid #9BC300;
      padding: 14px;
      box-shadow: none; }
    .merge-holder #confirm_user_merge #user_winner .button {
      float: right;
      margin: 20px 0 0 0; }
  .merge-holder .user_card h3, .merge-holder .user_card span {
    display: block;
    float: left;
    overflow: hidden;
    text-overflow: ellipsis;
    width: 180px; }
  .merge-holder .wait-note {
    min-width: 300px;
    font-size: 15px;
    font-weight: 600;
    color: #68737D;
    padding: 30px;
    text-align: center; }
  .merge-holder .user-merge-autocompleter {
    margin: 10px 0;
    width: 256px;
    display: inline-block; }

/* END ./app/assets/stylesheets/areas/ticket_merge.scss */
/* BEGIN ./app/assets/stylesheets/areas/ticket_footer.scss */
.ticket .ticket-resolution-footer {
  background: #fff;
  height: 49px;
  padding: 0;
  border-top: 1px solid #D8DCDE;
  /* Grey-300; */
  border-left: 1px solid #D8DCDE; }
  html[data-rtl-language='true'] .ticket .ticket-resolution-footer {
    border-left: none;
    border-right: 1px solid #D8DCDE; }
  .ticket .ticket-resolution-footer .action_buttons {
    float: left;
    width: 210px; }
    html[data-rtl-language='true'] .ticket .ticket-resolution-footer .action_buttons {
      float: right; }
  .ticket .ticket-resolution-footer .action {
    margin-left: 5px; }
    html[data-rtl-language='true'] .ticket .ticket-resolution-footer .action {
      float: left; }
  .ticket .ticket-resolution-footer .post-save-actions {
    float: right; }
    html[data-rtl-language='true'] .ticket .ticket-resolution-footer .post-save-actions {
      float: left; }
    .ticket .ticket-resolution-footer .post-save-actions .dropdown-container {
      padding: 0;
      border-width: 0; }
    .ticket .ticket-resolution-footer .post-save-actions .dropdown-toggle:after {
      background: url(/agent/assets/icons/14-chevron-c17f2575323bf5fb21969e6559921db2.svg) 0 3px/contain;
      border: none;
      height: 14px;
      margin: 0;
      opacity: 0.4;
      width: 14px;
      content: '';
      display: inline-block; }
    .ticket .ticket-resolution-footer .post-save-actions.dropup .dropdown-toggle:after {
      border-top: 0; }
    .ticket .ticket-resolution-footer .post-save-actions.dropdown .dropdown-toggle:after {
      border-bottom: 0; }

/* END ./app/assets/stylesheets/areas/ticket_footer.scss */
/* BEGIN ./app/assets/stylesheets/areas/dashboard.scss */
.dashboard .right {
  overflow: hidden; }

.dashboard .dashboard-top-panel {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 141px;
  overflow: hidden; }
  html[data-rtl-language='true'] .dashboard .dashboard-top-panel {
    direction: rtl; }

.dashboard .filter-grid-list {
  top: 141px; }

h4.list-heading {
  white-space: nowrap;
  padding: 12px 0 9px 15px;
  font-size: 14px;
  background-color: #ffffff;
  border-bottom: 1px solid #D8DCDE;
  margin-bottom: 1px; }
  html[data-rtl-language='true'] h4.list-heading {
    direction: rtl;
    padding: 12px 15px 9px 0; }
  h4.list-heading .link {
    font-size: 12px;
    font-weight: 400;
    border-bottom: 1px dotted;
    margin-left: 3px; }

/* END ./app/assets/stylesheets/areas/dashboard.scss */
/* BEGIN ./app/assets/stylesheets/areas/dashboard_activities.scss */
.activities {
  margin: 5px 15px 5px 15px;
  word-wrap: break-word; }
  html[data-rtl-language='true'] .activities {
    direction: rtl; }
  .activities h4 {
    line-height: 36px;
    font-size: 14px; }
  .activities h4, .activities .no-updates {
    margin-left: 0px; }
  .activities .wrapper {
    margin-bottom: 15px; }
  .activities .item {
    margin-bottom: 5px;
    background-color: #ffffff;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    border-radius: 6px;
    position: relative;
    padding: 13px;
    cursor: pointer; }
    .activities .item:hover {
      border-color: #78a300;
      /* background-color: #FDFDFD; */ }
  .activities .description {
    margin-left: 35px;
    line-height: 16px;
    color: #49545C; }
    html[data-rtl-language='true'] .activities .description {
      margin-left: 0;
      margin-right: 35px; }
    .activities .description strong {
      color: #2F3941;
      /* Grey-800 */ }
  .activities .comment_value {
    margin: 5px 0 0 35px;
    color: #68737D;
    line-height: 16px; }
    html[data-rtl-language='true'] .activities .comment_value {
      margin: 5px 35px 0 0; }
  .activities time {
    display: block;
    font-size: 12px;
    color: #C2C8CC;
    /* Grey-400 */
    margin-left: 35px;
    margin-top: 5px; }
    html[data-rtl-language='true'] .activities time {
      margin-left: 0;
      margin-right: 35px; }
  .activities .profile {
    width: 25px;
    height: 25px;
    float: left;
    margin-top: 2px;
    border-radius: 4px; }
    html[data-rtl-language='true'] .activities .profile {
      float: right; }

/* END ./app/assets/stylesheets/areas/dashboard_activities.scss */
/* BEGIN ./app/assets/stylesheets/areas/dashboard_indicators.scss */
.indicators {
  min-width: 100000px;
  background-color: #F8F9F9;
  border-bottom: 1px solid #E9EBED;
  /* Grey-200 */ }
  .indicators .stats-group {
    margin: 10px 0 20px 15px;
    float: left; }
    html[data-rtl-language='true'] .indicators .stats-group {
      margin: 10px 15px 20px 0;
      float: right; }
  .indicators .stats-group + .stats-group {
    margin-left: 20px; }
    html[data-rtl-language='true'] .indicators .stats-group + .stats-group {
      float: right;
      margin-left: 0;
      margin-right: 20px; }
  .indicators h4 {
    font-size: 12px;
    font-weight: 600;
    line-height: 22px; }
    .indicators h4 > span {
      color: #68737D;
      font-weight: 400; }
  .indicators ul {
    margin: 0;
    float: left;
    overflow: auto;
    padding: 0;
    background-color: #ffffff;
    border: 1px solid #e0e0e0;
    border-radius: 4px; }
    html[data-rtl-language='true'] .indicators ul {
      margin-right: 0; }
  .indicators li {
    padding: 6px 3px;
    min-width: 77px;
    font-size: 14px;
    text-align: center;
    float: left; }
    html[data-rtl-language='true'] .indicators li {
      float: right; }
  .indicators li.clickable {
    cursor: pointer; }
  .indicators li.active {
    background-color: #ffffcc; }
  .indicators li:not(.hidden) + li {
    border-left: 1px solid #e0e0e0; }
    html[data-rtl-language='true'] .indicators li:not(.hidden) + li {
      border-left: 0;
      border-right: 1px solid #e0e0e0; }
  .indicators .cell-value {
    font-size: 15px;
    font-weight: 600;
    color: #2F3941;
    /* Grey-800 */
    line-height: 16px; }
  .indicators .cell-title {
    text-transform: uppercase;
    font-size: 12px;
    font-weight: 400;
    color: #68737D; }

/* END ./app/assets/stylesheets/areas/dashboard_indicators.scss */
/* BEGIN ./app/assets/stylesheets/areas/launchpad.scss */
.main_panes header .launchpad_toggle.btn-group button {
  margin-top: 0; }
  .main_panes header .launchpad_toggle.btn-group button[disabled] {
    opacity: 1; }

.main_panes header .launchpad_toggle.btn-group .btn:first-child, .main_panes header .launchpad_toggle.btn-group .btn:last-child {
  max-width: none; }

.buy_now_btn {
  margin-top: 5px;
  font-size: 14px; }

.days_left_in_trial {
  font-size: 12px;
  line-height: 40px; }
  .days_left_in_trial .trial_warning {
    color: #CC3340; }

.boost-countdown {
  display: flex;
  align-items: center;
  float: right;
  margin-right: 20px;
  height: 40px; }
  html[data-rtl-language='true'] .boost-countdown {
    float: left;
    margin-left: 20px;
    margin-right: 0;
    direction: rtl; }
  .boost-countdown .coutdown-text {
    margin-right: 10px; }
    html[data-rtl-language='true'] .boost-countdown .coutdown-text {
      margin-left: 10px;
      margin-right: 0; }
  .boost-countdown .days-countdown {
    color: #CC3340; }

.main_panes header .pane .boost-countdown .btn.btn-orange.upgrade-now-btn {
  box-shadow: none;
  background-color: #fda028;
  border-color: #fda028;
  color: rgba(255, 255, 255, 0.8);
  height: 100%; }
  .main_panes header .pane .boost-countdown .btn.btn-orange.upgrade-now-btn:hover {
    background-color: #ffab1a;
    border-color: #ffab1a;
    color: #ffffff; }
  .main_panes header .pane .boost-countdown .btn.btn-orange.upgrade-now-btn:active, .main_panes header .pane .boost-countdown .btn.btn-orange.upgrade-now-btn.active {
    background-color: #ce8200;
    border-color: #af6f00;
    color: #ffffff; }

.stacked_menu {
  padding: 15px; }
  html[data-rtl-language='true'] .stacked_menu {
    direction: rtl; }
  .stacked_menu .section {
    margin-bottom: 25px; }
    .stacked_menu .section.info {
      font-weight: 600; }
      .stacked_menu .section.info .title {
        margin-bottom: 0; }
    .stacked_menu .section .title {
      font-weight: 600;
      margin-bottom: 15px;
      margin-left: 7px; }
      html[data-rtl-language='true'] .stacked_menu .section .title {
        margin-left: 0;
        margin-right: 7px; }
    .stacked_menu .section ul {
      margin-left: 0; }
      html[data-rtl-language='true'] .stacked_menu .section ul {
        margin-right: 0; }
      .stacked_menu .section ul li:first-of-type {
        border-top: 1px solid #C2C8CC;
        /* Grey-400 */
        border-top-left-radius: 5px;
        border-top-right-radius: 5px; }
      .stacked_menu .section ul li:last-of-type {
        border-bottom-color: #C2C8CC;
        /* Grey-400 */
        border-bottom-right-radius: 5px;
        border-bottom-left-radius: 5px; }
    .stacked_menu .section .task {
      background-color: #ffffff;
      color: #2F3941;
      /* Grey-800 */
      border: 1px solid #C2C8CC;
      /* Grey-400 */
      border-top: none;
      border-bottom-color: #E9EBED;
      /* Grey-200 */
      padding: 13px 0;
      padding-left: 15px; }
      html[data-rtl-language='true'] .stacked_menu .section .task {
        padding-left: 0;
        padding-right: 15px; }
      .stacked_menu .section .task:hover, .stacked_menu .section .task.active {
        background-color: #F8F9F9;
        cursor: pointer; }
      .stacked_menu .section .task.active {
        font-weight: 600;
        padding-left: 11px;
        border-left: 5px solid #99cc99; }
        html[data-rtl-language='true'] .stacked_menu .section .task.active {
          padding-left: 0;
          padding-right: 11px;
          border-left: 1px solid #C2C8CC;
          /* Grey-400 */
          border-right: 5px solid #99cc99; }
      .stacked_menu .section .task.skipped {
        text-decoration: line-through; }
      .stacked_menu .section .task .status {
        width: 26px;
        height: 26px;
        float: right;
        margin-right: 10px;
        margin-top: -5px; }
        html[data-rtl-language='true'] .stacked_menu .section .task .status {
          float: left;
          margin-left: 10px;
          margin-right: 0; }
      .stacked_menu .section .task.complete, .stacked_menu .section .task.skipped {
        color: #87929D;
        /* Grey-500 */ }
      .stacked_menu .section .task.disabled {
        background-color: #ffffff;
        cursor: default; }
      .stacked_menu .section .task.settings {
        padding: 0; }
        .stacked_menu .section .task.settings a {
          padding: 13px 0 13px 15px;
          color: #2F3941;
          /* Grey-800 */
          width: 280px;
          display: block; }

header.sub-nav .learn_more {
  color: #1f73b7 !important;
  float: right !important;
  padding-right: 0px !important; }
  header.sub-nav .learn_more:hover {
    text-decoration: none;
    color: #144A75 !important; }

.tooltips.dark,
.tooltip-mask {
  background-color: rgba(0, 0, 0, 0.25);
  opacity: 0;
  transition: opacity 0.5s ease 0s; }
  .tooltips.dark.solid,
  .tooltip-mask.solid {
    opacity: 1; }

.tooltips,
.tooltip-mask {
  position: absolute;
  top: 0px;
  left: 0px;
  height: 100%;
  width: 100%;
  z-index: 999; }

#reporting-tooltip,
#onboarding-tooltip,
#user-filter-tooltip,
.buy-now-experiment-popup {
  position: absolute;
  background-color: #2F3941;
  /* Grey-800 */
  width: 260px;
  padding: 15px 20px;
  border-radius: 5px;
  z-index: 1000;
  box-shadow: 0px 0px 6px #68737D;
  /* Grey-600 */
  cursor: default;
  opacity: 0;
  filter: alpha(opacity=0); }
  #reporting-tooltip .diamond,
  #onboarding-tooltip .diamond,
  #user-filter-tooltip .diamond,
  .buy-now-experiment-popup .diamond {
    position: absolute;
    height: 15px;
    width: 15px;
    background-color: #2F3941;
    /* Grey-800 */
    transform: rotate(45deg); }
  #reporting-tooltip a.close-tooltip,
  #onboarding-tooltip a.close-tooltip,
  #user-filter-tooltip a.close-tooltip,
  .buy-now-experiment-popup a.close-tooltip {
    color: #68737D;
    /* Grey-600 */
    font-size: 15px;
    position: absolute;
    right: 13px;
    top: 14px; }
    html[data-rtl-language='true'] #reporting-tooltip a.close-tooltip, html[data-rtl-language='true']
    #onboarding-tooltip a.close-tooltip, html[data-rtl-language='true']
    #user-filter-tooltip a.close-tooltip, html[data-rtl-language='true']
    .buy-now-experiment-popup a.close-tooltip {
      left: 13px;
      right: auto; }
  #reporting-tooltip a.close-tooltip:hover,
  #onboarding-tooltip a.close-tooltip:hover,
  #user-filter-tooltip a.close-tooltip:hover,
  .buy-now-experiment-popup a.close-tooltip:hover {
    color: #C2C8CC;
    /* Grey-400 */ }
  #reporting-tooltip h4,
  #onboarding-tooltip h4,
  #user-filter-tooltip h4,
  .buy-now-experiment-popup h4 {
    margin: 3px 5px;
    font-weight: 600;
    font-size: 17px;
    color: #E9EBED;
    /* Grey-200 */ }
  #reporting-tooltip p,
  #onboarding-tooltip p,
  #user-filter-tooltip p,
  .buy-now-experiment-popup p {
    margin: 10px 5px;
    font-size: 14px;
    color: #D8DCDE;
    /* Grey-300 */ }
    #reporting-tooltip p:last-of-type,
    #onboarding-tooltip p:last-of-type,
    #user-filter-tooltip p:last-of-type,
    .buy-now-experiment-popup p:last-of-type {
      margin-bottom: 40px; }
  #reporting-tooltip .navigation,
  #onboarding-tooltip .navigation,
  #user-filter-tooltip .navigation,
  .buy-now-experiment-popup .navigation {
    width: 100%;
    height: 40px;
    background-color: #2F3941;
    position: absolute;
    left: 0px;
    bottom: 0px;
    text-align: center;
    border-radius: 0px 0px 5px 5px; }
    #reporting-tooltip .navigation .page,
    #onboarding-tooltip .navigation .page,
    #user-filter-tooltip .navigation .page,
    .buy-now-experiment-popup .navigation .page {
      font-style: italic;
      color: #68737D;
      font-weight: 600;
      line-height: 43px; }
    #reporting-tooltip .navigation button,
    #onboarding-tooltip .navigation button,
    #user-filter-tooltip .navigation button,
    .buy-now-experiment-popup .navigation button {
      float: right;
      margin-right: 15px;
      position: relative;
      top: 8px;
      padding: 2px 20px; }
      html[data-rtl-language='true'] #reporting-tooltip .navigation button, html[data-rtl-language='true']
      #onboarding-tooltip .navigation button, html[data-rtl-language='true']
      #user-filter-tooltip .navigation button, html[data-rtl-language='true']
      .buy-now-experiment-popup .navigation button {
        float: left;
        margin-left: 15px;
        margin-right: 0px; }
      #reporting-tooltip .navigation button:hover,
      #onboarding-tooltip .navigation button:hover,
      #user-filter-tooltip .navigation button:hover,
      .buy-now-experiment-popup .navigation button:hover {
        background-color: #2F3941;
        border-color: #2F3941; }

#onboarding-tooltip {
  left: 415px;
  top: 205px; }

#reporting-tooltip {
  right: 20px;
  top: 160px; }
  #reporting-tooltip .diamond {
    top: -6px;
    right: 40px; }

html[data-rtl-language='true'] #user-filter-tooltip {
  direction: rtl; }

#user-filter-tooltip.intro {
  left: 70px;
  top: 110px; }
  #user-filter-tooltip.intro .diamond {
    top: 45px;
    left: -7px; }

#user-filter-tooltip.tour-step-1 {
  left: 86px;
  top: 97px; }
  #user-filter-tooltip.tour-step-1 .diamond {
    top: -7px;
    left: 38px; }

#user-filter-tooltip.tour-step-2 {
  left: 421px;
  top: 101px; }
  #user-filter-tooltip.tour-step-2 .diamond {
    top: -7px;
    left: 38px; }

#user-filter-tooltip.tour-step-3 {
  right: 70px;
  top: 118px; }
  #user-filter-tooltip.tour-step-3 .diamond {
    top: 12px;
    right: -7px; }

#user-filter-tooltip .step {
  color: #49545C;
  float: right;
  font-style: italic;
  font-weight: 600;
  margin-right: 15px;
  margin-top: 12px; }
  html[data-rtl-language='true'] #user-filter-tooltip .step {
    float: left;
    margin-left: 15px;
    margin-right: 0px; }

#reporting-video-tutorial {
  position: absolute;
  width: 960px;
  height: 540px;
  margin: auto;
  z-index: 1000;
  left: 50%;
  top: 50%;
  margin-left: -480px;
  margin-top: -270px;
  background-color: #E9EBED;
  /* Grey-200 */
  opacity: 0; }
  #reporting-video-tutorial .close-video {
    cursor: pointer;
    position: absolute;
    border-radius: 50%;
    height: 31px;
    right: -15px;
    top: -15px;
    width: 31px;
    background-color: #68737D;
    font-size: 25px;
    line-height: 32px;
    text-align: center;
    color: white;
    z-index: 1000;
    font-weight: 600; }

.launchpad_content {
  /* proper rendering of iframes in FF & IE */
  width: 100%;
  height: 100%;
  overflow: hidden;
  background-color: #f5f5f5; }
  .launchpad_content > div {
    padding: 5px 15px; }
  .launchpad_content .iframe {
    width: 100%;
    height: 100%; }

.launchpad_content {
  overflow: auto; }
  .launchpad_content p {
    margin-bottom: 20px; }
  .launchpad_content .add_agents .agent_list {
    margin-bottom: 5px;
    padding: 7px 10px; }
  .launchpad_content .add_agents .hint {
    font-size: 12px;
    margin-left: 3px; }
  .launchpad_content .add_agents .btn-info {
    margin-top: 20px; }
  .launchpad_content .launchpad-task {
    text-align: center;
    padding: 25px 0px 0px 0px;
    margin: auto; }
    .launchpad_content .launchpad-task a:hover {
      text-decoration: underline; }
    .launchpad_content .launchpad-task h3 {
      margin: -8px 0px 20px 0px;
      font-size: 17px;
      color: #2F3941;
      /* Grey-800 */ }
    .launchpad_content .launchpad-task p {
      width: 63.5%;
      margin: 20px auto 15px;
      color: #2F3941;
      /* Grey-800 */ }
    .launchpad_content .launchpad-task hr {
      background-color: #E9EBED;
      /* Grey-200 */
      width: 70%;
      border: none;
      margin-left: auto;
      margin-right: auto; }
    .launchpad_content .launchpad-task + button {
      margin-top: 0px !important; }
    .launchpad_content .launchpad-task button {
      padding: 5px 25px;
      margin: 0px auto 10px;
      min-width: 110px;
      display: block; }
    .launchpad_content .launchpad-task .content {
      background-color: #fff;
      position: relative;
      margin: 35px auto;
      border: 1px solid #D8DCDE;
      /* Grey-300 */
      border-radius: 5px;
      padding: 5px;
      box-shadow: 0 1px 2px #D8DCDE;
      /* Grey-300 */
      max-width: 900px;
      min-width: 480px; }
      .launchpad_content .launchpad-task .content .settings {
        display: block;
        width: 100%;
        height: 500px; }
      .launchpad_content .launchpad-task .content .classic-form iframe {
        height: 550px; }
      .launchpad_content .launchpad-task .content .classic-form.update-profile iframe {
        height: 800px; }
      .launchpad_content .launchpad-task .content .video-container {
        position: relative;
        padding-bottom: 56.25%;
        padding-top: 0px;
        height: 0;
        overflow: hidden; }
      .launchpad_content .launchpad-task .content .video-container iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%; }
      .launchpad_content .launchpad-task .content .add_agents textarea {
        width: 95%;
        padding-bottom: 20%;
        margin-top: 20px; }
      .launchpad_content .launchpad-task .content .benchmark {
        background-color: #f5f5f5; }
        .launchpad_content .launchpad-task .content .benchmark .survey {
          margin: 3px auto;
          padding: 30px 10px; }
      .launchpad_content .launchpad-task .content .triangle-up {
        width: 0;
        height: 0;
        border-left: 20px solid transparent;
        border-right: 20px solid transparent;
        border-bottom: 14px solid #D8DCDE;
        /* Grey-300 */
        top: -14px;
        position: absolute;
        margin-left: -20px;
        margin-right: auto;
        left: 50%; }
      .launchpad_content .launchpad-task .content .triangle-up:before {
        content: " ";
        z-index: 0;
        width: 0;
        height: 0;
        border-left: 19px solid transparent;
        border-right: 19px solid transparent;
        border-bottom: 13px solid #fff;
        position: absolute;
        margin-left: -19px;
        left: 50%;
        top: 1px; }
      .launchpad_content .launchpad-task .content .screenshot {
        display: block;
        margin-left: auto;
        margin-right: auto;
        height: 438px; }
      .launchpad_content .launchpad-task .content .getting-started-lm {
        width: 100%;
        height: 438px;
        padding: 25px 0; }
        .launchpad_content .launchpad-task .content .getting-started-lm h1 {
          padding: 25px 130px; }
    .launchpad_content .launchpad-task .done {
      float: right;
      margin-top: 10px;
      background-color: #fff;
      background-image: none; }
    .launchpad_content .launchpad-task .done:hover {
      background-color: #E9EBED;
      /* Grey-200 */ }

.modal-add-twitter {
  width: 575px; }
  .modal-add-twitter h1 {
    font-size: 20px;
    margin-bottom: 10px; }
  .modal-add-twitter .modal-body {
    background-color: #E9EBED;
    /* Grey-200 */
    padding: 10px;
    margin: 15px; }
  .modal-add-twitter .login {
    border-radius: 0;
    color: white;
    display: inline-block;
    font-size: 14px;
    line-height: 16px;
    padding: 0 0 0 1px; }
  .modal-add-twitter .login.twitter {
    background: #40ccff url("/images/twitter_newbird_boxed_whiteonblue.png") left -5px no-repeat;
    border-top: 1px solid #879AC0;
    border-bottom: 1px solid #1A356E; }
    .modal-add-twitter .login.twitter span {
      background: #40CCFF;
      margin: 1px 2px 0 35px;
      padding: 4px 6px 5px 6px;
      display: inline-block; }
  .modal-add-twitter .modal-header, .modal-add-twitter .modal-footer {
    display: none; }

.benchmark {
  position: relative; }
  .benchmark .global, .benchmark .industry {
    background-color: white;
    padding: 5px;
    width: 200px;
    height: 385px;
    text-align: center;
    border: 1px solid #D8DCDE;
    /* Grey-300 */
    border-radius: 1px;
    box-shadow: 0 0 6px #68737D;
    cursor: default; }
    .benchmark .global .category, .benchmark .industry .category {
      background-color: #2F3941;
      /* Grey-800 */
      color: white;
      font-size: 14px;
      height: 50px;
      padding-top: 5px;
      line-height: 15px; }
    .benchmark .global .data, .benchmark .industry .data {
      color: #78a300;
      font-size: 53px;
      font-weight: 400;
      line-height: 45px;
      padding-top: 20px;
      margin: 5px 0;
      height: 85px;
      position: relative; }
    .benchmark .global .description, .benchmark .industry .description {
      color: #68737D;
      font-size: 14px;
      font-weight: 400;
      position: absolute;
      top: 70px;
      width: 100%;
      text-shadow: none;
      line-height: 15px; }
      .benchmark .global .description span, .benchmark .industry .description span {
        display: table-cell;
        height: 30px;
        width: 200px;
        vertical-align: middle; }
  .benchmark .announcement {
    position: absolute;
    left: 550px;
    top: 75px; }
  .benchmark .global .category span {
    display: table-cell;
    height: 45px;
    width: 200px;
    vertical-align: middle;
    line-height: 18px; }
  .benchmark .global .data {
    background-color: #E9EBED;
    /* Grey-200 */
    text-shadow: rgba(0, 0, 0, 0.5) -1px -1px 0; }
  .benchmark .industry {
    position: absolute;
    left: 740px;
    top: 85px; }
    .benchmark .industry .data {
      color: #2F3941;
      /* Grey-800 */
      background-color: #f6f6f6; }
    .benchmark .industry .dim {
      color: #68737D;
      margin-bottom: 3px; }
  .benchmark .unit {
    font-size: 23px;
    text-shadow: none; }
  .benchmark .survey {
    width: 100%;
    min-width: 810px;
    position: relative;
    padding-top: 40px; }
    .benchmark .survey select {
      width: 95%;
      margin: 0px 0px 10px;
      border: 1px solid #C2C8CC;
      /* Grey-400 */
      padding: 2px 2px 2px 5px; }
      html[data-rtl-language='true'] .benchmark .survey select {
        padding: 2px 5px 2px 2px; }
      .benchmark .survey select option {
        background-color: #fff; }
    .benchmark .survey select:hover {
      background-color: #f0f0f0; }
    .benchmark .survey hr {
      margin-bottom: 35px; }
    .benchmark .survey .hr-label {
      position: absolute;
      left: 0;
      top: 0;
      padding: 0px 7px;
      background-color: #78a300;
      color: white;
      font-size: 11px; }
    .benchmark .survey input[type="text"] {
      margin-top: 10px;
      margin-left: 5px;
      text-align: center;
      width: 91%;
      height: 16px; }
    .benchmark .survey .industry, .benchmark .survey .global, .benchmark .survey .selection {
      position: relative;
      top: 0px;
      left: auto;
      float: left;
      box-shadow: none; }
      html[data-rtl-language='true'] .benchmark .survey .industry, html[data-rtl-language='true'] .benchmark .survey .global, html[data-rtl-language='true'] .benchmark .survey .selection {
        right: auto;
        float: right; }
    .benchmark .survey .selection {
      width: 300px;
      margin-right: 30px;
      text-align: right; }
      html[data-rtl-language='true'] .benchmark .survey .selection {
        margin-left: 30px;
        margin-right: 0; }
      .benchmark .survey .selection button {
        float: right; }
      .benchmark .survey .selection .inputs {
        margin-bottom: 30px; }
    .benchmark .survey .submit {
      width: 95%; }
    .benchmark .survey .vs {
      float: left;
      margin: 25px 7px;
      color: #C2C8CC;
      /* Grey-400 */
      font-size: 17px; }
      html[data-rtl-language='true'] .benchmark .survey .vs {
        float: right; }
  .benchmark .contextual-tooltip {
    float: left;
    margin-left: 15px;
    margin-top: 30px;
    clear: both; }
    html[data-rtl-language='true'] .benchmark .contextual-tooltip {
      float: right;
      margin-left: 0; }
    .benchmark .contextual-tooltip .tip {
      bottom: 47px;
      width: 410px; }

html[lang|="ja"] #wrapper.os-windows .launchpad_content .tour_page.slide .content h3, html[lang|="ja"] #wrapper.os-windows .launchpad_content .tour_page.slide .content p {
  font-family: inherit; }

html[lang|="ja"] #wrapper.os-windows .launchpad_content .tour_page.slide .content h3 {
  font-size: 4.5em; }

html[lang|="ja"] #wrapper.os-windows .launchpad_content .tour_page.slide .content p {
  font-size: 1.5em; }

html[lang|="ja"] #wrapper.os-windows .benchmark .unit,
html[lang|="ja"] #wrapper.os-windows .benchmark .industry .description,
html[lang|="ja"] #wrapper.os-windows .benchmark .global .description,
html[lang|="ja"] #wrapper.os-windows .benchmark .industry .category,
html[lang|="ja"] #wrapper.os-windows .benchmark .global .category {
  font-size: 15px;
  top: 65px; }

html[lang|="ja"] #wrapper.os-windows .benchmark .unit {
  font-size: 25px; }

html[lang|="ja"] #wrapper .launchpad_content .tour_page.slide .content h3, html[lang|="ja"] #wrapper .launchpad_content .tour_page.slide .content p {
  width: 415px; }

/* END ./app/assets/stylesheets/areas/launchpad.scss */
/* BEGIN ./app/assets/stylesheets/areas/stacked_menus.scss */
.stacked_menu_settings {
  padding: 0 20px 20px 20px; }
  html[data-rtl-language='true'] .stacked_menu_settings {
    direction: rtl; }
  .stacked_menu_settings .section .title {
    font-size: 12px;
    font-weight: 600;
    padding: 10px 10px 16px 0;
    margin: 20px 0 8px 0;
    border-bottom: 1px solid #E9EBED;
    /* Grey-200 */ }
    .stacked_menu_settings .section .title i {
      opacity: 0.9; }
  .stacked_menu_settings .section .new-label {
    color: #1f73b7;
    padding-left: 3px;
    font-size: 9px;
    font-weight: 600; }
  .stacked_menu_settings .section .external-link-icon {
    display: inline-block;
    position: relative;
    top: 2px;
    width: 12px;
    height: 12px; }
    html[data-rtl-language='true'] .stacked_menu_settings .section .external-link-icon {
      transform: rotate(-90deg); }

/* END ./app/assets/stylesheets/areas/stacked_menus.scss */
/* BEGIN ./app/assets/stylesheets/areas/audit_notification_modal.scss */
/* Grey-300 */
.audit-notification-modal .cancel {
  float: left; }

.audit-notification-modal .modal-body {
  max-height: 550px;
  padding: 0; }
  .audit-notification-modal .modal-body .body {
    padding: 15px; }
  .audit-notification-modal .modal-body table {
    margin: 0;
    color: #68737D; }
    .audit-notification-modal .modal-body table tr:first-child th {
      width: 1px;
      white-space: nowrap; }
    .audit-notification-modal .modal-body table tr:first-child td, .audit-notification-modal .modal-body table tr:first-child th {
      border-top: 0; }
    .audit-notification-modal .modal-body table tr:last-child th, .audit-notification-modal .modal-body table tr:last-child td {
      border-bottom: 1px solid #D8DCDE; }
    .audit-notification-modal .modal-body table th {
      padding-left: 15px; }

/* END ./app/assets/stylesheets/areas/audit_notification_modal.scss */
/* BEGIN ./app/assets/stylesheets/areas/suspended_ticket.scss */
.suspended-ticket-modal .cancel {
  float: left; }

.suspended-ticket-modal .dropdown-menu strong {
  font-weight: 400; }

.suspended-ticket-modal .modal-body {
  max-height: 550px;
  padding: 0; }
  .suspended-ticket-modal .modal-body .body {
    padding: 15px; }
  .suspended-ticket-modal .modal-body table {
    margin: 0;
    color: #68737D; }
    .suspended-ticket-modal .modal-body table tr:first-child td, .suspended-ticket-modal .modal-body table tr:first-child th {
      border-top: 0; }
    .suspended-ticket-modal .modal-body table tr:last-child th, .suspended-ticket-modal .modal-body table tr:last-child td {
      border-bottom: 1px solid #D8DCDE; }
    .suspended-ticket-modal .modal-body table th {
      padding-left: 15px; }

ul.recovery_notification {
  margin: 0 0 8px 8px; }
  ul.recovery_notification li {
    list-style: none;
    margin-top: 8px; }

/* END ./app/assets/stylesheets/areas/suspended_ticket.scss */
/* BEGIN ./app/assets/stylesheets/areas/remove_organization_modal.scss */
.remove-organization-modal button:first-of-type {
  float: left; }

.remove-organization-modal li {
  padding-bottom: 10px; }

.remove-organization-modal .modal-body p:last-of-type {
  padding-bottom: 0; }

/* END ./app/assets/stylesheets/areas/remove_organization_modal.scss */
/* BEGIN ./app/assets/stylesheets/areas/shared_onboarding.scss */
.email-onboarding-animation {
  width: 275px;
  height: 80px;
  margin: 0 auto 60px auto;
  position: relative; }
  .email-onboarding-animation > span {
    font-size: 14px;
    padding-top: 60px;
    background-position: top center;
    background-repeat: no-repeat; }
    .email-onboarding-animation > span.left-customer {
      background-image: url(/agent/assets/onboarding/customer-5254bc68e1fe1046f91c647f01d3ba11.png);
      background-size: 52px 52px;
      float: left; }
    .email-onboarding-animation > span.right-zendesk {
      background-image: url(/agent/assets/onboarding/support-shape-8626bac58acfeaed1428dd53ffdbac81.svg);
      background-size: 50px 50px;
      float: right;
      text-align: right; }
  .email-onboarding-animation .moving-email {
    width: 120px;
    height: 24px;
    margin: 0 auto 5px auto; }
    .email-onboarding-animation .moving-email.email-ltr {
      background: url(/agent/assets/onboarding/arrow_ltr-ef608ce0f90abc8fbdbf7ca220d29f04.svg) center center no-repeat;
      top: 44px; }
    .email-onboarding-animation .moving-email.email-rtl {
      background: url(/agent/assets/onboarding/arrow_rtl-0814cf573fcd27153185f16505dcbd28.svg) center center no-repeat; }

@keyframes sending {
  0% {
    background-size: 0 0;
    background-position: 0 center; }
  3% {
    background-size: 24px 24px; }
  25% {
    background-size: 24px 24px; }
  48% {
    background-size: 0 0; }
  50% {
    background-position: 120px center; } }
    .email-onboarding-animation .moving-email > span {
      display: block;
      height: 24px;
      background: url(/agent/assets/onboarding/email-b54fb39ad310e7f199f85144baa6c3eb.svg) no-repeat;
      background-size: 0 0;
      animation: sending 6s infinite;
      animation-timing-function: ease-in-out;
      animation-delay: 1s; }
    .email-onboarding-animation .moving-email.email-rtl > span {
      animation-delay: 4s;
      transform: scaleX(-1); }

.agent-invite-cards {
  position: relative;
  width: 369px;
  height: 174px;
  margin: 0 auto 15px auto;
  background: url(/agent/assets/onboarding/agent_cards-8493f0cc469f8f3237621e7de793e32e.png) top center no-repeat;
  background-size: 369px 174px;
  text-align: left; }
  .agent-invite-cards .card-name {
    font-size: 16px;
    line-height: 1.4;
    font-weight: 400;
    color: #2F3941;
    /* Grey-800 */
    display: block; }
  .agent-invite-cards .card-dept {
    font-size: 11px; }
  .agent-invite-cards .left-card {
    position: absolute;
    top: 90px;
    left: 110px;
    transform: rotate(-355deg); }
  .agent-invite-cards .right-card {
    position: absolute;
    top: 42px;
    left: 250px;
    transform: rotate(-7deg); }

/* END ./app/assets/stylesheets/areas/shared_onboarding.scss */
/* BEGIN ./app/assets/stylesheets/areas/standalone_product.scss */
.zd-standalone-product {
  position: absolute;
  left: 0;
  top: 50px;
  right: 0;
  bottom: 0; }
  .zd-standalone-product.has-navigation {
    left: 60px; }
  .zd-standalone-product iframe {
    width: 100%;
    height: 100%; }

/* END ./app/assets/stylesheets/areas/standalone_product.scss */
/* BEGIN ./app/assets/stylesheets/launchpad/email_v2.scss */
.email-v2-content {
  /* Grey-300 */
  /* 038153 is Green-600 */
  /* CC3340 is Red-600 */ }
  .email-v2-content .email-v2 {
    margin: 60px 15px 40px 15px;
    padding: 50px 30px;
    color: #2F3941;
    width: auto;
    margin: 0 auto; }
    .email-v2-content .email-v2 label {
      display: inline; }
    .email-v2-content .email-v2 div, .email-v2-content .email-v2 p, .email-v2-content .email-v2 h4, .email-v2-content .email-v2 h5 {
      cursor: default; }
    .email-v2-content .email-v2 a:hover {
      text-decoration: none; }
    .email-v2-content .email-v2 h4 {
      color: #2f3941;
      margin-top: 40px;
      margin-bottom: 5px;
      font-weight: 400;
      font-size: 17px; }
    .email-v2-content .email-v2 h5 {
      color: #2f3941;
      font-weight: 500;
      font-size: 16px; }
    .email-v2-content .email-v2 hr {
      margin: 30px auto;
      width: 82%; }
    .email-v2-content .email-v2 .title {
      font-size: 20px;
      font-weight: 400;
      color: #2f3941; }
      .email-v2-content .email-v2 .title + p {
        margin: 5px auto 30px;
        color: #68737D;
        /* Grey-600 */
        font-weight: 400; }
    .email-v2-content .email-v2 .action-button {
      background-color: #1F73B7;
      /* Blue-600 */
      border-color: #1F73B7;
      color: #ffffff;
      box-shadow: none;
      border-radius: 4px;
      transition: background-color 0.25s ease 0s, color 0.25s ease 0s;
      display: inline-block;
      font-size: 14px;
      letter-spacing: 1px;
      margin-bottom: 0px;
      padding: 11px 25px 10px;
      vertical-align: bottom; }
      .email-v2-content .email-v2 .action-button:hover {
        background-color: #337FBD;
        /* Blue-500 */
        border-color: #337FBD;
        color: #ffffff; }
      .email-v2-content .email-v2 .action-button:active, .email-v2-content .email-v2 .action-button.active {
        background-color: #1F73B7;
        border-color: #1F73B7;
        color: #ffffff; }
    .email-v2-content .email-v2 .back-icon {
      float: left;
      padding: 0px 15px;
      margin-left: 9%;
      margin-top: -35px;
      font-size: 35px;
      color: #68737D;
      transition: color 0.25s ease 0s; }
      .email-v2-content .email-v2 .back-icon:hover {
        text-decoration: none;
        color: #2f3941; }
    .email-v2-content .email-v2 .capsule {
      background-color: #E9EBED;
      max-height: 46px;
      overflow: hidden;
      border: 1px solid #D8DCDE;
      padding: 0px 0px 10px 0px;
      box-sizing: border-box;
      border-radius: 3px;
      transition: all 0.25s ease 0s; }
      .email-v2-content .email-v2 .capsule.collapsed:hover {
        background-color: #CEE2F2;
        border-color: #5293C7; }
      .email-v2-content .email-v2 .capsule.collapsed .header .arrow.down {
        display: inline-block; }
      .email-v2-content .email-v2 .capsule.expanded {
        max-height: 999px;
        background-color: #fff;
        border: 1px solid #038153; }
        .email-v2-content .email-v2 .capsule.expanded .header .arrow.up {
          display: inline-block; }
      .email-v2-content .email-v2 .capsule .header {
        padding: 15px 25px;
        color: #2f3941;
        font-weight: 600;
        cursor: pointer;
        position: relative;
        border-radius: 3px; }
        .email-v2-content .email-v2 .capsule .header .arrow {
          -ms-transform: scale(2, 1);
          -webkit-transform: scale(2, 1);
          transform: scale(2, 1);
          display: none;
          font-size: 7px;
          color: #68737D;
          line-height: 15px;
          position: absolute;
          right: 28px; }
      .email-v2-content .email-v2 .capsule .descriptions {
        display: table-cell;
        width: 60%;
        padding: 5px 25px;
        line-height: 150%;
        white-space: normal; }
      .email-v2-content .email-v2 .capsule .field {
        display: table-cell;
        width: 40%;
        vertical-align: middle;
        padding: 10px 25px; }
    .email-v2-content .email-v2 .contextual-tooltip {
      margin-left: 5px; }
      .email-v2-content .email-v2 .contextual-tooltip .info-icon {
        vertical-align: middle;
        width: 16px;
        height: 16px;
        font-size: 13px; }
      .email-v2-content .email-v2 .contextual-tooltip .tip {
        top: 0px;
        left: 21px; }
        .email-v2-content .email-v2 .contextual-tooltip .tip h5 {
          font-size: 12px;
          font-weight: 600; }
        .email-v2-content .email-v2 .contextual-tooltip .tip p {
          width: auto;
          margin: 10px 15px;
          color: #2f3941; }
    .email-v2-content .email-v2 .description {
      color: #2f3941;
      margin-bottom: 20px; }
    .email-v2-content .email-v2 .heading {
      font-weight: 400;
      color: #2f3941; }
    .email-v2-content .email-v2 .bold {
      font-weight: 500;
      color: #2f3941;
      padding: 0 10px; }
    .email-v2-content .email-v2 input[type=checkbox] {
      display: inline-block;
      vertical-align: middle;
      margin-right: 3px; }
    .email-v2-content .email-v2 .icon {
      font-family: 'entypo'; }
      .email-v2-content .email-v2 .icon.new-page {
        color: #87929D;
        /* Grey-500 */
        font-size: 25px;
        margin-left: 2px;
        vertical-align: sub;
        line-height: 40%; }
    .email-v2-content .email-v2 .input-section {
      margin: 30px auto;
      width: 420px;
      text-align: left; }
      .email-v2-content .email-v2 .input-section span {
        margin: 5px 0; }
    .email-v2-content .email-v2 .section {
      margin-top: 15px;
      margin-bottom: 40px; }
    .email-v2-content .email-v2 .hint {
      color: #2f3941;
      margin: 5px auto;
      width: 100%; }
    .email-v2-content .email-v2 .outer {
      margin: 0 auto; }
      .email-v2-content .email-v2 .outer .left {
        float: left;
        margin-left: 9%; }
      .email-v2-content .email-v2 .outer .right {
        float: right;
        margin-right: 9%; }
    .email-v2-content .email-v2 .error {
      display: none;
      color: #CC3340;
      padding: 5px 0; }
      .email-v2-content .email-v2 .error .circle-icon {
        border: 1px solid #CC3340;
        color: #CC3340;
        cursor: default;
        font-weight: 600;
        vertical-align: top; }
        .email-v2-content .email-v2 .error .circle-icon:hover {
          border-color: #CC3340;
          color: #CC3340; }
      .email-v2-content .email-v2 .error .error-text {
        margin-left: 5px;
        margin-top: 1px;
        display: inline-block;
        max-width: 292px;
        white-space: normal; }
      .email-v2-content .email-v2 .error .error-description {
        display: block;
        margin-top: 5px;
        color: #2f3941;
        white-space: normal;
        line-height: 1.5; }
    .email-v2-content .email-v2 .show {
      display: block; }
    .email-v2-content .email-v2 .invalid-text-border {
      border: 1px solid #CC3340; }
    .email-v2-content .email-v2 .select-disabled {
      -webkit-touch-callout: none;
      user-select: none; }
    .email-v2-content .email-v2 .circle-icon {
      color: #C2C8CC;
      /* Grey-400 */
      border: 1px solid #C2C8CC;
      /* Grey-400 */
      border-radius: 50%;
      width: 15px;
      height: 15px;
      font-family: "HelveticaNeue-Light", "Helvetica Neue Light", "Helvetica Neue", Helvetica, Arial, "Lucida Grande", sans-serif;
      transition: color 0.25s ease 0s, border 0.25s ease 0s;
      display: inline-block;
      text-align: center;
      cursor: pointer; }
      .email-v2-content .email-v2 .circle-icon:hover {
        color: #2f3941;
        border-color: #2f3941; }
      .email-v2-content .email-v2 .circle-icon.left {
        float: left; }
    .email-v2-content .email-v2 .email-list {
      text-align: left;
      margin-left: 80px; }
      .email-v2-content .email-v2 .email-list li {
        margin-top: 5px;
        margin-right: 9%;
        position: relative; }
        .email-v2-content .email-v2 .email-list li > div {
          padding: 5px 10px 0 10px; }
        .email-v2-content .email-v2 .email-list li .email-action {
          display: inline-block;
          position: absolute;
          right: 10px; }
      .email-v2-content .email-v2 .email-list .edit-column {
        display: inline-block;
        margin: 10px 0 10px 15px;
        vertical-align: top; }
      .email-v2-content .email-v2 .email-list .email-column {
        width: 240px; }
        .email-v2-content .email-v2 .email-list .email-column input {
          border: none; }
        .email-v2-content .email-v2 .email-list .email-column .email-local {
          width: 75px;
          padding-right: 5px;
          margin-right: -2px;
          text-align: right; }
        .email-v2-content .email-v2 .email-list .email-column .email-domain {
          width: 125px;
          background-color: #FAFAFA;
          color: #C2C8CC;
          /* Grey-400 */
          padding-left: 5px;
          text-align: left; }
      .email-v2-content .email-v2 .email-list .name-column {
        width: 200px; }
        .email-v2-content .email-v2 .email-list .name-column input {
          border: 0px;
          width: 190px; }
      .email-v2-content .email-v2 .email-list .editing {
        background-color: #E9EBED;
        /* Grey-200 */ }
    .email-v2-content .email-v2 .highlight {
      display: inline-block;
      color: #2f3941;
      font-weight: 500;
      font-size: 16px;
      margin: 5px auto;
      padding: 10px 100px;
      border-radius: 4px;
      border-bottom: 2px; }
    .email-v2-content .email-v2 .steps {
      margin: 15px auto;
      position: relative;
      display: inline-block; }
      .email-v2-content .email-v2 .steps hr {
        margin-top: -13px;
        width: 80%; }
    .email-v2-content .email-v2 .circle {
      border-radius: 50%;
      width: 25px;
      height: 25px;
      background-color: #C2C8CC;
      color: #FFF;
      display: inline-block;
      text-align: center;
      font-size: 15px;
      line-height: 26px;
      margin-left: 20px;
      margin-right: 20px;
      cursor: default; }
      .email-v2-content .email-v2 .circle.active {
        background-color: #038153;
        color: white; }
    .email-v2-content .email-v2 .line {
      border-bottom: 1px solid #2f3941;
      width: 50px; }
    .email-v2-content .email-v2.ready ul {
      width: 60%;
      margin: auto;
      text-align: left;
      list-style: disc; }
      .email-v2-content .email-v2.ready ul li {
        padding: 3px 0px; }
    .email-v2-content .email-v2.ready .graphics {
      margin: 30px auto 5px; }
    .email-v2-content .email-v2.ready .highlight {
      background-color: #F8F9F9;
      /* Grey-100 */
      margin-bottom: 15px;
      font-size: 18px;
      min-width: 40%; }
    .email-v2-content .email-v2.forwarding h4.highlight {
      font-size: 18px;
      color: #68737D;
      padding: 30px 5px;
      margin: 7px 0px;
      min-width: 100%;
      text-align: center;
      box-sizing: border-box; }
    .email-v2-content .email-v2.forwarding .outer .action-button {
      margin-top: -8px;
      margin-right: 9%; }
    .email-v2-content .email-v2.forwarding .email-input {
      max-width: 450px;
      text-align: left;
      display: inline-block;
      white-space: nowrap; }
      .email-v2-content .email-v2.forwarding .email-input .hint {
        font-size: 13px;
        margin: 5px 0px;
        max-width: 100%;
        line-height: 130%; }
      .email-v2-content .email-v2.forwarding .email-input .forwarding-email-input {
        padding: 8px 15px;
        margin-top: 7px;
        width: 290px;
        font-size: 14px; }
      .email-v2-content .email-v2.forwarding .email-input label {
        color: #2F3941;
        /* Grey-800 */
        display: block;
        font-weight: 500;
        white-space: normal;
        display: inline-block;
        padding: 0 15px; }
        html[data-rtl-language='true'] .email-v2-content .email-v2.forwarding .email-input label {
          text-align: right; }
    .email-v2-content .email-v2.forwarding .error-box {
      display: none;
      width: 60%;
      box-sizing: border-box;
      border: 1px solid #E9EBED;
      /* Grey-200 */
      border-radius: 4px;
      padding: 15px 15px 20px;
      margin: 0px auto 25px;
      text-align: left;
      background-color: #fdfdfd; }
      .email-v2-content .email-v2.forwarding .error-box.show {
        display: inherit; }
      .email-v2-content .email-v2.forwarding .error-box .error {
        display: inherit;
        margin-left: 25px;
        position: relative; }
        .email-v2-content .email-v2.forwarding .error-box .error .circle-icon {
          position: absolute;
          top: 4px;
          left: -25px; }
        .email-v2-content .email-v2.forwarding .error-box .error .error-text {
          margin-left: 0px;
          font-weight: 600;
          font-size: 13px; }
      .email-v2-content .email-v2.forwarding .error-box .message {
        margin: 0px 25px;
        width: auto;
        color: #2f3941; }
    .email-v2-content .email-v2.forwarding .help-content {
      margin: 10px 0px; }
      .email-v2-content .email-v2.forwarding .help-content code {
        width: 100%;
        display: inline-block;
        text-align: center;
        border: 1px solid #D8DCDE;
        /* Grey-300 */
        padding: 4px 0px;
        color: #CC3340; }
        .email-v2-content .email-v2.forwarding .help-content code.loading {
          background: url(/agent/assets/icons/spinners/dotted_bar-b0db0a3419081443c8a7ae0747b9937d.gif) no-repeat 50%;
          background-size: 15% 37%; }
    .email-v2-content .email-v2.forwarding .confirmation-checkbox {
      margin: 35px auto 10px;
      width: 89.5%; }
      .email-v2-content .email-v2.forwarding .confirmation-checkbox span {
        display: inline-block;
        width: 95%;
        vertical-align: top;
        line-height: 150%; }
    .email-v2-content .email-v2.forwarding .graphics {
      padding-top: 30px;
      overflow: hidden; }
      .email-v2-content .email-v2.forwarding .graphics .check-mark {
        display: inline-block;
        font-family: 'entypo';
        font-size: 180px;
        color: #038153;
        height: 150px;
        width: 150px;
        line-height: 88%;
        border-radius: 50%;
        border: 2px solid #038153;
        margin-bottom: 25px;
        margin-top: -30px; }
        #wrapper.os-windows .email-v2-content .email-v2.forwarding .graphics .check-mark {
          line-height: 37%; }
    .email-v2-content .email-v2.forwarding .image-asset {
      width: 400px;
      height: 150px;
      margin: 0px auto;
      padding: 20px 0px 30px; }
    .email-v2-content .email-v2.forwarding .email-static {
      background: url(/agent/assets/launchpad/email-37fc5a12cdfef3479032652fd9bb39a2.png) no-repeat 50%;
      background-size: 35%; }
    .email-v2-content .email-v2.forwarding .email-animation {
      filter: grayscale(1);
      background: url(/agent/assets/launchpad/email_forwarding-c7116d50c9679ca54673b831febf5ac7.gif) no-repeat 50%;
      background-size: 100%; }
    .email-v2-content .email-v2.forwarding .readings {
      text-align: left;
      margin-top: 15px; }
      .email-v2-content .email-v2.forwarding .readings h5, .email-v2-content .email-v2.forwarding .readings p {
        width: 60%; }
      .email-v2-content .email-v2.forwarding .readings h5 {
        font-weight: 400;
        margin: auto; }
    .email-v2-content .email-v2.forwarding .success-message {
      width: 60%;
      margin: auto; }
    .email-v2-content .email-v2.welcome h4 {
      font-size: 20px; }
      .email-v2-content .email-v2.welcome h4.highlight {
        padding: 8px 35px;
        margin-top: 10px; }
    .email-v2-content .email-v2.welcome .options {
      width: 84.5%;
      display: inline-block;
      margin: 25px auto 20px; }
    .email-v2-content .email-v2.welcome .option {
      display: inline-block;
      position: relative;
      width: 33.5%;
      vertical-align: top;
      margin: 30px 10px 10px;
      padding: 10px 3% 65px;
      background-color: #F8F9F9;
      /* Grey-100 */
      border-radius: 4px; }
      .email-v2-content .email-v2.welcome .option .icon {
        font-size: 120px;
        line-height: 110px; }
        #wrapper.os-windows .email-v2-content .email-v2.welcome .option .icon {
          line-height: 40%; }
      .email-v2-content .email-v2.welcome .option h5 {
        margin: 0; }
      .email-v2-content .email-v2.welcome .option .highlight {
        display: inline-block;
        margin-bottom: 15px; }
      .email-v2-content .email-v2.welcome .option .hint {
        font-size: 14px;
        margin: 5px 0 30px; }
      .email-v2-content .email-v2.welcome .option .action-footer {
        position: absolute;
        bottom: 25px;
        left: 0;
        text-align: center;
        width: 100%; }

/* END ./app/assets/stylesheets/launchpad/email_v2.scss */
/* BEGIN ./app/assets/stylesheets/bootstrap-image-gallery.scss */
/**
 * Bootstrap Image Gallery CSS 2.5.2
 * https://github.com/blueimp/Bootstrap-Image-Gallery
 *
 * Copyright 2011, Sebastian Tschan
 * https://blueimp.net
 *
 * Licensed under the MIT license:
 * http://www.opensource.org/licenses/MIT
 */
.modal-gallery {
  width: auto !important;
  max-height: none;
  outline: none; }

.modal-gallery .modal-body {
  max-height: none; }

.modal-gallery .modal-title {
  display: inline-block;
  max-height: 54px;
  overflow: hidden; }

.modal-gallery .modal-image {
  position: relative;
  margin: auto;
  min-width: 128px;
  min-height: 128px;
  overflow: hidden;
  cursor: pointer; }

.modal-gallery .modal-image:hover:before,
.modal-gallery .modal-image:hover:after {
  content: '\2039';
  position: absolute;
  top: 50%;
  left: 15px;
  width: 40px;
  height: 40px;
  margin-top: -20px;
  font-size: 60px;
  line-height: 30px;
  color: #ffffff;
  text-align: center;
  background: #2F3941;
  border: 3px solid #ffffff;
  -webkit-border-radius: 23px;
  -moz-border-radius: 23px;
  border-radius: 23px;
  opacity: 0.5;
  z-index: 1; }

.modal-gallery .modal-image:hover:after {
  content: '\203A';
  left: auto;
  right: 15px; }

.modal-single .modal-image:hover:before,
.modal-single .modal-image:hover:after {
  display: none; }

.modal-loading .modal-image {
  background: url(/agent/assets/icons/spinners/loading_2x_ff-5a32811d96bf097f7015d132aba9765f.gif) center no-repeat; }

.modal-gallery.fade .modal-image {
  -webkit-transition: width 0.15s ease, height 0.15s ease;
  -moz-transition: width 0.15s ease, height 0.15s ease;
  -ms-transition: width 0.15s ease, height 0.15s ease;
  -o-transition: width 0.15s ease, height 0.15s ease;
  transition: width 0.15s ease, height 0.15s ease; }

.modal-gallery .modal-image * {
  position: absolute;
  top: 0;
  opacity: 0; }

.modal-gallery.fade .modal-image * {
  -webkit-transition: opacity 0.5s linear;
  -moz-transition: opacity 0.5s linear;
  -ms-transition: opacity 0.5s linear;
  -o-transition: opacity 0.5s linear;
  transition: opacity 0.5s linear; }

.modal-gallery .modal-image *.in {
  opacity: 1; }

.modal-fullscreen {
  border: none;
  -webkit-border-radius: 0;
  -moz-border-radius: 0;
  border-radius: 0;
  background: transparent;
  overflow: hidden; }

.modal-fullscreen.modal-loading {
  border: 0;
  -webkit-box-shadow: none;
  -moz-box-shadow: none;
  box-shadow: none; }

.modal-fullscreen .modal-body {
  padding: 0; }

.modal-fullscreen .modal-header,
.modal-fullscreen .modal-footer {
  position: absolute;
  top: 0;
  right: 0;
  left: 0;
  background: transparent;
  border: 0;
  -webkit-box-shadow: none;
  -moz-box-shadow: none;
  box-shadow: none;
  opacity: 0;
  z-index: 2000; }

.modal-fullscreen .modal-footer {
  top: auto;
  bottom: 0; }

.modal-fullscreen .close,
.modal-fullscreen .modal-title {
  color: #fff;
  text-shadow: 0 0 2px rgba(33, 33, 33, 0.8); }

.modal-fullscreen .modal-header:hover,
.modal-fullscreen .modal-footer:hover {
  opacity: 1; }

@media (max-width: 767px) {
  .modal-gallery .btn span {
    display: none; }
  .modal-fullscreen {
    right: 0;
    left: 0; } }

.modal-footer .btn.modal-download {
  margin-left: 5px;
  float: left; }
  .modal-footer .btn.modal-download.legacy-download-link {
    display: none; }

/*
For Firefox, show the legacy-download-link version without the download attribute
as Firefox does not save images when clicking on alink with download attribute.
*/
.firefox .modal-footer .btn.modal-download {
  display: none; }
  .firefox .modal-footer .btn.modal-download.legacy-download-link {
    display: block; }

/* END ./app/assets/stylesheets/bootstrap-image-gallery.scss */
/* END ./app/assets/stylesheets/screen.scss */
/* BEGIN ./app/assets/stylesheets/rtl.scss */
/* Right-to-Left Formatting */
html[data-rtl-language='true'] {
  /* New Organization Modal */
  /* Reset Sort Order Message Positioning */
  /* Overrides for zendesk_menus.scss */
  /* Overrides for _navs.scss */
  /* vendor-70421189cb1cfd0ff188a220812505c1.css overrides for rtl */
  /*
   * SVG icons that can be reflected as in a mirror
   *
   * Example:
   *   <span class="svg-reflectible"><svg>...</svg></span>
   *
   */ }
  html[data-rtl-language='true'] .bidi {
    direction: rtl;
    text-align: right; }
  html[data-rtl-language='true'] label.bidi input {
    float: left; }
  html[data-rtl-language='true'] .zd-player {
    direction: ltr; }
  html[data-rtl-language='true'] .bidi-phone {
    direction: ltr;
    unicode-bidi: bidi-override; }
  html[data-rtl-language='true'] .bidi-time {
    direction: ltr;
    unicode-bidi: bidi-override;
    float: left;
    margin-left: 155px;
    margin-right: 5px; }
  html[data-rtl-language='true'] .bidi-override-ltr {
    direction: ltr;
    unicode-bidi: bidi-override; }
  html[data-rtl-language='true'] .modal-header h3.bidi-element {
    float: right; }
  html[data-rtl-language='true'] a.close.bidi-element {
    float: inherit;
    margin-left: 5px; }
  html[data-rtl-language='true'] .btn-inverse.bidi-element {
    float: left; }
  html[data-rtl-language='true'] .btn.bidi-element {
    float: left; }
  html[data-rtl-language='true'] label.bidi > span.bidi-element {
    margin-top: 0; }
  html[data-rtl-language='true'] section.filters .right header h1 span {
    right: 125px; }
  html[data-rtl-language='true'] .zd-icon-arrow-right, html[data-rtl-language='true'] .zd-icon-arrow-left {
    left: 9px;
    right: inherit;
    -ms-transform: rotate(180deg);
    -webkit-transform: rotate(180deg);
    transform: rotate(180deg); }
  html[data-rtl-language='true'] .zd-menu-item-icon {
    left: auto;
    right: 7px; }
  html[data-rtl-language='true'] .nav {
    margin-right: 0; }
  html[data-rtl-language='true'] .filter-list-editor .nav-pills > li {
    float: right; }
  html[data-rtl-language='true'] .nav-pills > li > a {
    margin-left: 2px;
    margin-right: 0; }
  html[data-rtl-language='true'] .modal {
    direction: rtl; }
    html[data-rtl-language='true'] .modal.people_form {
      direction: inherit; }
  html[data-rtl-language='true'] .popover.ticket_summary {
    direction: rtl; }
  html[data-rtl-language='true'] .table-condensed td {
    text-align: right; }
  html[data-rtl-language='true'] .zd-tag-editor-holder .zd-searchmenu-base {
    text-align: right;
    padding-left: 3px;
    padding-right: 8px;
    margin-left: 0;
    margin-right: 1px; }
  html[data-rtl-language='true'] .zd-tag-item {
    margin: 0 0 3px 3px;
    padding: 3px 6px 4px 17px; }
  html[data-rtl-language='true'] .zd-tag-close {
    left: 1px;
    right: auto;
    padding: 3px;
    padding-left: 2px; }
  html[data-rtl-language='true'] .zd-icon-arrow-down {
    left: 7px;
    right: auto; }
  html[data-rtl-language='true'] .zd-icon-arrow-up {
    left: 7px;
    right: auto; }
  html[data-rtl-language='true'] .zd-selectmenu-base {
    text-align: right;
    padding: 0 5px 0 0; }
  html[data-rtl-language='true'] .macro-selector .zd-selectmenu-base .icon {
    margin: 2px 0 0 2px; }
  html[data-rtl-language='true'] .zd-selectmenu-base-content {
    direction: rtl;
    padding-left: 22px;
    padding-right: 0; }
  html[data-rtl-language='true'] .zd-menu-list-holder {
    direction: rtl;
    margin-right: 0; }
  html[data-rtl-language='true'] .zd-menu-item.group > a {
    padding-left: 0;
    padding-right: 27px; }
  html[data-rtl-language='true'] .zd-menu-item.agent > a {
    padding-left: 0;
    padding-right: 27px; }
  html[data-rtl-language='true'] .svg-reflectible > svg {
    transform: scaleX(-1); }

/* END ./app/assets/stylesheets/rtl.scss */
/* END ./app/assets/stylesheets/application.scss */

.l-float-right {
  float: right;
}

/* Polaris conversation log layout and scrolling */

.polaris-react-component,
.polaris-react-component *,
.polaris-react-component *::after,
.polaris-react-component *::before {
  box-sizing: border-box;
}

.ticket.section.polaris {
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.conversation-polaris {
  display: flex;
  flex-direction: column;
  flex: 1;
}

.conversation-polaris__header {
  flex: 0 0 auto;
}

.conversation-polaris__body {
  flex: 1 0 0;
  overflow: auto;
  display: flex;
  flex-direction: column;
}

.conversation-polaris__footer {
  background: #FFFFFF;
  flex: 0 0 auto;
  padding: 0 20px;
}

.conversation-polaris__body--fixed {
  overflow: hidden;
  position: relative;
}

.conversation-polaris__body .comment_input_wrapper,
.conversation-polaris__footer .comment_input_wrapper {
  margin-bottom: 20px;
}

.conversation-polaris__body .event-container {
  padding-top: 6px;
  flex: 1;
}

.conversation-polaris__footer .event .content {
  margin: 0;
}

.conversation-polaris .zendesk-editor--rich-text-comment {
  min-height: 46px;
  box-sizing: border-box;
  overflow: auto;
}

.rich_text .conversation-polaris__body .comment-actions {
  align-items: center;
  height: 40px;
  border: 1px solid #D8DCDE;
  border-radius: 4px 4px 0 0;
  border-bottom: none;
  display: flex;
}

/* Editor tabs adjustment to look like the garden */

.rich_text .conversation-polaris__body .comment-actions .btn {
  line-height: 37px;
  padding: 0 28px;
  margin-right: 0;
}

.rich_text .conversation-polaris__body .comment-actions .btn.active {
  color: #1F73B7;
}

.rich_text .conversation-polaris__body .editor .zendesk-editor--rich-text-comment {
  border-radius: 0 !important;
}

.rich_text .conversation-polaris__body .comment_input .content {
  margin: 0px 16px;
}

/* Editor voice button adjustments */

.rich_text .conversation-polaris__body .comment_input .call-back {
  margin: 4px 4px 0 auto;
  height: 32px;
  justify-self: flex-end;
  width: 32px;
  box-sizing: border-box;
}

.rich_text .conversation-polaris__body .comment_input .call-back:hover {
  box-shadow: 0px 0px 0px 1px rgba(50, 50, 50, 0.15), 0px 1px 0px 1px rgba(50, 50, 50, 0.1);
  border-radius: 4px;
}

.rich_text .conversation-polaris__body .comment_input .call-back .icon {
  margin-top: 0;
}

.rich_text .conversation-polaris__body .comment_input .call-back .toggle {
  margin-top: 0;
  padding: 3px 5px 4px 1px;
}

.rich_text .conversation-polaris__body .comment_input .header .call-back .caret {
  top: 13px;
  right: 26px;
}

.rich_text .conversation-polaris__body .editor {
  margin: 0;
}

.rich_text .conversation-polaris__body .comment_input {
  padding: 0;
}

.conversation-polaris__body .zendesk-editor--rich-text-container {
  border-radius: 0;
}

.polaris .conversation-polaris__body .email-deliverability-warnings {
  color: #AD5E18; /* yellow700 */
  display: block;
  line-height: 12px;
  padding: 4px 0;
  margin-bottom: -20px;
}

.polaris .conversation-polaris__body .email-deliverability-warnings .warning-icon {
  width: 12px;
  height: 12px;
}

.polaris .conversation-polaris__body .email-deliverability-warnings .warning-text {
  font-size: 12px;
  line-height: 12px;
}

.polaris .conversation-polaris__body .email-deliverability-warnings .warning-icon circle {
  fill: currentColor;
}

.polaris .conversation-polaris__body .email-deliverability-warnings .warning-icon path {
  stroke: currentColor;
}

.polaris .event:not(.is-public) .comment {
  margin-bottom: 0;
}

.polaris .event {
  padding: 10px 0;
}

.polaris .event .header .meta {
  top: 7px;
}
